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Sammy Dress
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Sammy Dress

sammydress.com
New York
1 review
0 helpful votes
Follow Joyce D.
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I ordered a t-shirt and a pair of leggings more than a month ago. I was hoping to receive my goods BEFORE my birthday. And now it's already been to late. I am very disappointed, since the shipping was expensive and clearly stated it would take only a couple of weeks. Not months. I am very displeased with this website at the moment, they have already taken the money out of my mothers credit card. And still, I have yet to receive my products. I was looking forward to this website, assuring my mother this would be an amazing experience. This site has disappointed me in various ways. Order No.: MS**************
Email: *******@yahoo.com

Date of experience: November 2, 2013
sammydress h. Sammy Dress Rep
over a year old

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
First, I want to offer my sincerest apologies to you for the issue.
Regarding your order, we have sent you an email, and we will solve all the issues for you soon.

North Carolina
1 review
0 helpful votes
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I ordered a couple jackets almost 2 weeks ago and got 3-5 day shipping and I still haven't gotten them and I haven't heard anything back. I need those coats for a trip coming up very soon! I'm going to be pissed if they aren't here on time!

Here is my ticket # from the complaint I filed on your site: T*******025
Here is my email: *******@me.com

I expect a solution to this in the next 72 hours. Either you are going to ship me what I ordered or I want 100% of my money back!

Date of experience: November 19, 2013
sammydress h. Sammy Dress Rep
over a year old

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.

Colorado
1 review
0 helpful votes
Follow Deanna A.
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So far I'm cool with them, ordered 125.00 dollars worth of items it took about 6 weeks for it to get here but I got it today (It's coming form China) DHL delivered it, customs had a hold, honestly, I'm happy with everything I received but I'm missing 3 items. The ones I wanted the most (of course) so I submitted a ticket on the sammy dress web site, lets see what happens... Ill update the review based on what happens with the ticket, So far I'm cool...

Date of experience: November 5, 2013
Maryland
1 review
9 helpful votes
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Very Displeased
May 9, 2016

I am very displeased with the order that I placed. I ordered three of these tops in black, blue and gray. When I finally received them only the black top was the size that I ordered. The blue and gray were a size smaller. When I attempted to get a resolution per the wrong size policy, I was told that "these items need quality check in this case we can not resend you". This clearly wasn\'t my error and no effort was made to provide me with that which I spent my money. I'll never order from this company again. I don't consider this to be a reputable practice. It's such a shame because the black top that did fit was very nice for the money. I refuse to pay shipping to send back what I didn't order.

Date of experience: May 9, 2016
sammydress h. Sammy Dress Rep
over a year old

Hello Deirdrie G. Thank you for sharing your feedback. We regret things did not work well for you.
To know more about the size details, please review our warranty and return policy on our website:http://www.sammydress.com/m-article-id-16.htm
We will check the issue for you.
Our team has contacted in the tickets to review your case, please log in to your SammyDress account in "My Tickets "
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Illinois
1 review
1 helpful vote
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I'm ordering my 5th item from Sammydress, I really love it, the prices are amazing, comparing to all the online stores, sammydress is the best, not only the prices but also the products quality. I love everything i've bought til now, and i thing our relationship is going to last for a lonnnnng time :)

Date of experience: November 1, 2014
South Carolina
1 review
2 helpful votes
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Sammy Dress is my one stop shop.
March 10, 2015

I love this website! It offers quality products at an affordable price. I have placed 3 orders, and I am very happy with all 3 purchases. I will continue to shop Sammy Dress. I have referred some of my friends, and they have made purchases as well. I will continue to share Sammy Dress with others, so they can experience the awesomeness of this site.

Date of experience: March 7, 2015
Florida
1 review
0 helpful votes
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I found Sammy Dress totally by accident
December 8, 2014

I found Sammy Dress totally by accident. Did a Google search for Couples Watches. I found these lovely Valentine Couples watches. The price was awesome! I was a little concerned if it was going to look cheap because of the cheap price. But, when they arrived they looked just like the picture. I couldn't believe it had such a "rich" look at such an economical price. That was in May, its now December and our watches still have not faded, still look "rich". So of course now I'm waiting on my 4th order, I just placed an order of watches for some of my family members for Christmas. I can give these with pride, they look great but don't break my pocketbook. I will continue to spread the word and be an avid shopper of sammydress.com.

Date of experience: December 5, 2014
Poland
1 review
1 helpful vote
Follow uola u.
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Long time of shipping but hard to expect faster from China. Pruducts in good quality, but one of the bags stinks a lot (becuse of material), but generally i would recommend this site. But remember shopping in the internet is always a kind of risk.
Don't be mad at sammydress that you had to pay more, check information about taxes and then think how much you have to pay to avoid it; o

Date of experience: December 26, 2013
Norway
1 review
1 helpful vote
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Good value and good price
July 12, 2015

I bought several products on Sammydress.com and I was very pleased. All products are made from quality materials, looks in reality just like in the pictures on the site presentation. The process of purchasing / payment is easy and delivery is fast and safe. I highly recommend!

Date of experience: July 9, 2015
BA
1 review
0 helpful votes
Follow AMERIZ Z.
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I had a really great experience with sammydress.com
Everything what I order it comes to me exactly the same as it is on Sammydress. Website. There's no cheating or fake stuff or damaged items. It's correct and safely
It there's something confuse here they are - online support and customer servise so you can get into contact with them whole time if you need and want.
So, it's really nice and useful website for everyone, from kids to old people. I recommend to everyone if they want things they always wanted, here is sammydress.com

THANK YOU FOR READING!

Date of experience: September 20, 2017
Texas
1 review
0 helpful votes
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I had an awesome first experience and will continue to shop on sammydress. I used the APP and received a discount and after leaving reviews on my purchases received another discount! Loved it! Also the tops fit great and for the price you can't beat it!

Date of experience: September 3, 2014
Texas
1 review
0 helpful votes
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DixianaP great experience
March 30, 2015

Sammy dress had all the great styles and at the great prices. Received my orders withing great timing. I placed a ticket due to bad weather in my state and received quick feed back about my order and the status. Thank you for great customer service

Date of experience: March 27, 2015
Mauritius
2 reviews
1 helpful vote
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Once I wrote a review on your site for Sammydress and I am reasserting it. Till then I had placed many other orders and I am still very satisfied with the company. For any issues raised, Customer service always response promply and positively in a polite manner. I had always received all items purchased. Refund if any is always immediate. I am really happy with Sammydress otherwise I would not have placed thirteen orders.

Date of experience: March 20, 2017
Canada
7 reviews
23 helpful votes
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Awesome!
December 5, 2015

I'm very happy, because I ordered second time from sammydress.com and it was better that previous one! Delivery was very quickly (but expensive, 50CAD total), I received items 4 days after shipping and 5 after an order! Processing time was very short, only 1 day! It's amazing. Clothes are very nice, I love it! I ordered 4 dresses and gloves. One dress was out of stock, but they told me quickly about that and I received refund. 3 dresses are awesome! Fits well (but I took XL, usually I wear S/M. Remember that it's a Chinese, so it's smaller!), looks gorgeous, very nice fabric and color. I admit that I'm better and better in online shopping and now I know how to do this. My first orders wasn't so successful ;)

Date of experience: December 2, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Marta,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
As for the issue you have raised. Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Florida
1 review
1 helpful vote
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Pleased so far
June 4, 2015

I know some people have some problems with sammy dress but so far i'm pleased with them. The items I ordered came on time(considering it came from China) I got a handbag and a blouse from sammydress and I loved the items I bought. Just go a size or two up if you're buying clothing and you'll do just fine. The hand bag was of good quality and the blouse was a bit flimsy at the back but still good. The detail on the blouse is exactly as it is in the pictures on their website.

Date of experience: June 1, 2015
Minnesota
2 reviews
5 helpful votes
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Just wanted to link this company with at least 3 others that do business from China and have all been noted to be a scam, have poor quality clothing and horrible customer service. Beware of this company and Lilydress, Rose Wholesale and Eric Dress. I have a sneaky suspicion that these are all the same company just with different names, unless all clothing companies in China do business this way.

Date of experience: January 21, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Debbi,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are sorry for the inconvenience you met, but, we must clarify that we don’t know other companies you mentioned, we are www.sammydress.com.
Our valued customers are from all over the world. We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
For the issues you mentioned, please just tell us your real order number so that we can check the details. If the problem is indeed existing, we will try the best to help you, no worry.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Sammydress Customer Service

Florida
1 review
0 helpful votes
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Very satisfied with the service and the quality of the received item, I'll continued buying in SammyDress. The communication with Support Center is excellent and they answer my questions promptly. Also they notify me when the item is not available and give me option to wait, cancel or exchange the item. I'm a very happy customer of SammyDress.

Date of experience: April 27, 2015
Illinois
1 review
0 helpful votes
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I absolutely love sammydress, everything is so cute and at a amazing price! My little store sells 50% items from Sammydress, my customers love them very much. It helped me earned so much time and money. I will order more absolutely!

Date of experience: November 29, 2014
Nebraska
2 reviews
8 helpful votes
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Ordering
December 7, 2015

RIP OFF! This site is just like that wish app... wrong products wrong sizes $#*!ty quality... no way of tracking ur order, horrible response, half order bein processed at a time, over a month wait... DONT GO HERE! COMPLETE RIP OFF! This scam should be reported. Hmmm good thought, just might do that

Date of experience: December 4, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Sandra,
Thank you for your important feedback and for letting us about your experience with us.
Let us start by apologizing personally for your experience. We really want to work with you to make this right.
As for the issue, we have already sent you an email for details, please kindly check and reply in time so that we can settle the issue ASAP.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Sammydress Customer Service
http://www.sammydress.com/

Florida
1 review
3 helpful votes
Follow Tiffanie S.
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I placed an order on sammydress.com September 9,2015. It is November 27th 2015 and I have yet to receive my order. I contacted them via email and I was advised that one item shipped out and the other was out of stock. I questioned them as to why I had not been contacted about the out of stock item but the only response I received was that I could wait another 2 months or I could exchange my item... Needless to say I received a refund after raising holy hell. I am still waiting for the item they claimed shipped out on September 27th but has yet to arrive. I will not wait any longer... Word to the wise, Don't Ever Order From Here. Their Business is Garbage.

Date of experience: November 27, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Tiffanie,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number so that we an check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200
+313