Sammydress is an amazing site. All of it's products are very low priced and beautiful. I ordered four items from them and they all arrived perfectly after two months. I received a dress, which was simple beautiful, but sadly a little too small. That was my fault however for ordering it in that size. I also ordered a bracelet that goes perfect with any outfit and is very high quality for the price. My ring was super cute and the perfect size for my pinky. My last item was a necklace that is adorable. For the prices all the products are amazing. I can't wait to order more products from them in the future.
I am not impressed with how long it is taking for my order to be processed and shipped. I paid the additional cost to expedite shipping and have yet to receive my order placed on 11/26/15 it is now 12/07/15. I am afraid now because I feel that I have been ripped off of my hard earned money!
My experience of shopping at Sammy Dress was really excellent. Before the purchase, I could see previous costumers' pictures of themselves using the purchased dress, so i could actually see how would the dress fit on regular people, not just on models, witch helped me a lot to make my decisions. Thanks to that, after the dresses were delivered, both the dress fit on very well on me and looked great. Besides that, I have been comparing, and Sammy Dress basically always has the best price. So I would totally recommend the website for everyone, and I am definitely shopping again at Sammy Dress.
I have since received another order from Sammy Dress, and continue to be impressed with their service, delivery time, and quality of items received.
I have read and heard many negative reviews, but I cannot personally say this has been my experience. To date, I have nothing but good to say about this company:-)
This is a wonderful site. Everything is really inexpensive, but still really great quality. The customer service support is great and the shipping takes about two weeks, which is not bad at all( you can pay extra for faster shipping) I've placed four orders so far and everything fits great and is good quality.
I love the shirt I got. It was just like the pictures and very soft against my skin. I get compliments a lot asking where I got it from. The only thing was the jeans I ordered were too small but I should have measure more accurately. Thank you and I will shop again.
Wish I would have read these reviews first. I placed an order and paid for faster shipping service. The site says it has been shipped but no way to tell by what method and where in the shipping process it is. Thank goodness I cancelled the 2nd order. Try sending an email to find status and no answer.
I wish they would get things straight and stop wasting my time and money. Wish i could call and have the order traced or possibly have my money refunded.
Sammy... get your crap straight.
Dear Paul S.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please sending us your ticket number or Valid order number by message here? I would apply a special solution for you.
We cannot apologize enough for any inconveniences this may have caused you or any of our customers.
Thank you very much for using our site and providing us your valuable opinion.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Items i received did not fit great, one item was made from very odd material, the first item that was posted was still not received after 34 day yet the second parcel they send was received after a week. They then changed the delivery times from 25 working days to 45 working days... that over 2 months! A long time to wait
Dear karl B.
Thank you for being kind enough to tell us about your experience!
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly check our return and warranty policy http://www.sammydress.com/m-article-id-16.htm
You are our valued customer, we hope you could send your order number to us, cause we are willing to solve the problem for you.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
This company should be closed down. PayPal paid for a sweater on 2/19/15 (I am in the clear by using them). I have tried contacting this company by email, by calling to no avail. Have signed up with an account to this company and it says I have no order with them.
I would urge anyone thinking about ordering from this company to read all the bad reviews. I know it takes some time to get orders from China but this company wont even send email to acknowledge your order,
Dear Bobbie,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
But, we must clarify that: if you paid your order successfully, we can find your purchase history in our system. However, if you didn’t pay for your order successfully, we can not receive your money, there will be no order information in our system, that’s why we suggest that you could contact paypal to confirm again.
To avoid the dispute, please kindly tell us your order number and payment ID so that we can check for you, please don’t worry, we are always glad to help you.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
What can I say about sammydress...
Cute clothes for really cheap. I made sure to check the personal reviews of each item, and as far as size, I measured myself according to the table given. Yet I have been waiting for over a month, while I've already paid for my order, and it's still processing. Even when everything I had ordered was in stock, two weeks after processing two of my items were "out of stock", which shouldn't have happened because it should've been gathered and mailed by then. They don't keep up with tickets very well; if you're lucky, they'll respond. So I will be happy to write another review when I have received what I've bought, but until then, I'm an unsatisfied customer.
I would like for them to respond to my tickets. I placed an order a month ago and received only one of the 2 items. I visited the support centre and submitted 2 tickets, neither of which has been responded to as yet.
This is quite poor. And I would like a response ASAP or immediately.
Dear Susanna,
Thank you for your important feedback and for letting us about your experience with us.
You can contact us for the issue, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Could you please send us your order number to check the status for your order for you?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/
I have purchased couple of times from Sammy Dress and has been very happy with it. Fancy collection at great price! Consumer uploaded photos help choosing best fit for you. Most of the jeweleries have free shipping. Things take longer time to arrive but its worth waiting. They messed up one of my dress but when raised concern, immediately refunded money. I will definitely buy again.
The photo of what you are seeing is of a name brand item, the item that you will receive is a knock off that looks nothing like the original pictures that you fell in love with. Shipping for me took longer than 45 business days. I will never purchase from this company again. Hopefully I can help someone else from being disappointed by this company...
I love this site. I've ordered from them six times so far. Great experiences each time. I've read complaints about shipping time etc. Yes it does take a while, but you are more than welcome to pay for fast shipping if you cannot wait that long for your item. I have a unique style so the clothes really work for me! You do need to watch the sizing, but I know that customer service is always posting on the site about reading measurements etc. If it doesn't fit, it's your own fault. 3X on Sammy dress is not 3X in the states LOL. The prices are amazing and I always get great quality stuff from them. Lost items happen when ordering by mail from so far away. FYI: I'm not a small girl topping out at 200 lbs and I find things that fit me just fine here. Go shop! :) 5 Stars it is.
Just to let everyone know that I did not receive my refunds from thieving sammy dress. Items purchased in March 2015 and i am writing this on 3rd December 2016. Stay away from them. They are also registered under different names, becareful people.
Dear Vimai l.
Thanks a lot for bringing this matter into our attention.
We would like to fix this matter for you.
We all believe honesty is the best policy, also in your case.
It would be very nice of you to submit a ticket here http://support.sammydress.com/?lang=en,
So we can help you fix the problem.
Or you could send us your valid order number here, then we will reach you and offer a reasonable and practical solution.
Thanks a lot for your cooperation and understanding in advance!
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
I have bought quite a few items from sammydress and I am very pleased with all my purchases. Great products rediculously low prices and delivered to your door... what more could you ask for! Happy customer
Be very very careful before you purchase from this business. As a breast cancer patient I wanted some wigs until my hair grows back in. This business was recommended, but I had no luck with them. I ordered three wigs 12/2/15, and received the first one on 1/5/2016, only after many emails to them as to "where are the wigs I ordered, you already have my $$." I also ordered some items for Christmas that came in after Christmas, and the quality was horrid, and they arrived with a very bad odor, and the wrong sizes. I am presently trying to send back to them the items I received, within their 30-day warranty policy, and I am not getting answers to my requests. Beware! - Maureen-OC, CA
Dear Maureen,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
We always responsible for our customer. Please log in your account to find”my ticket”to find the reply from us. About the quality and delivery issue, we are here to assist you to resolve it.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
I have made a few quite large orders with Sammydress so far, everything has arrived in good condition and I'm happy with all the items I've ordered. Their prices are very good and shipping is quite cheap. The quality of their items are usually very good for the price, too. Customer service is excellent and they have answered my questions and resolved issues quickly and courteously. Overall I'm very happy with Sammydress and will be shopping with them again. :)
Seriously. I'm 5'7" tall, 125 pounds. Their MEDUIMS didn't even fit me. I usually wear a U.S. small in womens clothes. They were like children's clothes! Beware! It all comes from China where they are quite tiny, after all.
I wanted to exchange my mediums for larges and the return process was very frustrating, but once I trekked through that cuss-jungle, it turns out that simple, standard shipping back to them would have cost me damn near $90.
I've learned a $70 lesson about buying clothes online from China.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
I love this site because it is really cheap and there are a lot of items. However the standard shipping my take a long time for custommers living in France like me. The custommer services are good, they reply to our question quickly!
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sharon,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number so that we an check it for you?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/