I ordered from sammydress.com 2 items, two make up cases to be exact. I am very satisfied with the site generally. The packages came a little bit delayed, but ok no problem... besides I live far away (Greece). The packaging was very safe & the products arrived safely with no damages. The quantity of the products is perfect, nice colours, what a woman must have in her purse. The sammydress.com is a site with low priced products and lots of them are with free shipping charges. I would definately recommend ordering from this site <3
I ordered a pair of shoes, a really cute coat and some sweet lingerie. I noticed that the processing time was taking longer than expected. So i contacted the customer service. I got an answer within 24 hours. They told me some of my products were out of stock but they could give me the exact date it would be in stock again and asked me if i would wait for the order to be complete. I agreed. And as they said my order got shipped out and i got all of my stuff.
I first heard of SammyDress via YouTube video reviews. I decided to have a look for myself. I am so glad that I did. They have a huge selection of items. Sometimes you come across things you didn't even know you wanted. That is part of the charm of this site. You really never know what amazing items you will find during your next visit. The prices are reasonable. The quality is wonderful and the shipping time to North America is surprisingly short considering the distance. I have nothing bad to say about them at all. I am a very picky, opinionated shopper and I would honestly suggest you have a look on their site.
Sorry guys... If you are thinking to shop on this website you are up for a disappointment. I am from UK and placed my order with them and was charged straight away but I didn't get any shipping and delivery details for a month forget about receiving my order. It's quite strange that when I enquired about the payments as I wasn't getting an option for PayPal they insisted me to pay through my debit and credit card. But now I'm messaging them to know about my order but there isn't any response. I would request you to please be careful. Most of the positive reviews are from the people who are running the site just to deceive the consumers. Please don't get carried away if you read anything positive.
This place does not even deserve one star! Products look nothing like the picture and you can tell whoever made the clothes just copied pictures and sewed them together themselves. I ordered a large in a shirt to wear with leggings and it says Large, but is the size of a child's onesie! I can't even get an arm in it and u can see the strings where they made a fake tag and sewed it onto the fabric. I will never order from here again. I should of know it was too good to be true! Be careful guys, this place is a scam!
What a great site! Tons of affordable and very cute clothing! All you need to do is remember that it is not an american/canadian company and so sizing can be a bit tricky if you don't take the time to properly read, and look at the photos of the items! Very few complaints, any problems I had they were taken care of quickly. I love using Sammydress!"
I ordered 2 shirts. 1 xl was more like a medium. 1 didn't show. Filled out form and was told i had to pay shipping and that both items showed up. I was offered 10% back and they closed the problem. Absolutely disgusting service. I know what turns up. Shame the company don't care about customers. Highly advisr to give a miss cost you in long run.
Dear Phoenix F.
Thank you so much for your important feedback.
We want to apologize for any and all inconvenience caused.
Please kindly check your order http://user.sammydress.com/m-users-a-orderinfo-n-M1508281011460573.htm?type=1
We shipped both items to you.
We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered xxl sweat pants and two tops over the holidays. The shipping was about accurate.It took almost three weeks for delivery. The products where absolutely horrible. The material is so thin and cheap I would not expect it to last more than two washes. The sizing is so inaccurate I ended up giving the clothes to my 12 year old 150 pound nephew. Do not be suckered into the cheap prices you are definitely getting what you pay for, which is cheap garbage.
Dear Brian,
Thank you for your message.We regret things did not work well for you.
About the quality and the size issue, we need to verify it at first.
We are trying our best to offer the accurate size chart for customers. Please kindly note 1 inch = 2.54cm.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
I ordered 7 items on 28th March and paid 106.93 USD, 3 days later i received an email confirming shipment, then my nightmares began when they sent me an email with" notification of partial delivery" apparently they only shipped only 2 items that were actually worth 16 dollars and the rest was out of stock. I was given the option for refund or pick other stuff; i decided to request for my refund which they sure did refund guess what! 28 dollars! How they arrived at this figure is beyond me. This was actually my first time using this website and my very last ever and i'll make sure all my friends know that this website is a definite scam. I have learnt a big lesson here even though i'm a regular online shopper this was by far the worst experience ever!
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, please kindly check your account about this.
After the delivery company left the parcel in an unsecure area, it has taken over six weeks to get a sensible response from Sammy Dress who stated it is not their fault and they cannot afford to take the financial loss... as if I can, right?
Sammy Dress believe I need to take this up with the delivery centre and subsequently when complaining to managers I have been told that my parcel is yet to arrive. This, as confirmed in other emails, is not the case.
Poor service, simply want to take your money and run.
Very disappointed and would not trust.
Dear Ema,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Kari S.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly check our return and warranty policy http://www.sammydress.com/m-article-id-16.htm
Would you mind sending us your Valid Order Number or email address? We are more than willing and glad to fix the order issue for you.
Hope we can get in contact and solve the problem together soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/