So I ordered a bathing suit, so cute in the photo. When I finally received it, after wasting my money for expedited shipping (still had to wait weeks and weeks for "processing") the bathing suit only kind of looked like what they had pictured. But it was a very CHEAP crappy version of what their picture showed. Customer service SUCKED, and they will not refund my money! I guess it is my fault that I received something that only kind of looked like what I thought I was getting. I will NEVER order from Sammy Dress again. Yes, you think the prices are great, but don't be fooled... you will only get some cheap version of what you think you are getting. CRAP!
I bought from SammyDress 4 times so far, and I told my friends about it and they also bought from it more than one time. The items received as they are described, the customer services is Excellent and they respond promptly. Overall the experience with the website is Excellent and for sure I am going to buy again from them.
Bad Business. All i want is a return address and my money back and no one can seem to help me? Waste of weeks emailing back and fourth and repeating myself over and over, OVER THIS. This place should be shut down
Dear t l.,
Thnak you for your recent comment.
We feel sorry for the inconvenience that you have described.
For the return policy, please refer to http://www.sammydress.com/m-article-id-16.htm
And can you provide us your order number? We need to check your item information and confirm this issue.
Best Regards
Sanmmydress Customer Service
I order few stuff on october 15th 2015. They didn't provide any update till 1st of november. Finally i got half on my order after one and half month. When i opened the package I was like WTF, they send me a kids size jacket.
I ordered a large size mens jacket but the one they sent, won't even fit a 12 year old. I'm still waiting on my other stuff. They did not provide the tracking number also though i paid them $1.99 for tracking number. They came up with some bull$#*! explanation, saying my shipping money wasn't enough for the tracking number so they have to send it thru regular mail. Do Not Order from these guys unless you wanna waste your money.
Dear mukesh,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
WOW! I love all the clothes that I get on Sammydress! The size is always just right and I never have to worry about whether what I buy will look good on me because everything looks exactly like the pictures that they post online. The customer service is excellent, I always get replies to my inquiries in less than 24 hours, this way I can never have to wait too long. I love sammydress and i intend on buy more and more from them in the future. In fact, I just got my sister to by a pair of super cute booties for a GREAT PRICE! <3
My experience was surprisingly great!
I know that a lot of these dresses come from China which usually means poor quality and the wrong size.
BUT NOT THIS TIME!
My dress came as described, AMAZING thick cotton, right size, exact color! Nothing needs to be altered or worn under it!
Thank you Sammy dress, I will order again for sure!
"I just started to shop in sammydress but I do recommend it because of the quality, the products were the same as the pictures, so you have good quality with very good prices, the time of arriving were a little longer that I expected but it is understandable, also the service is very good, they answered all of my questions."
I have been buying things from Sammy since last year, some people on FB says its a fake site... its not a fake site! There things are genuine including the price... they make sure you get the best support if u have a concern on your order. I have never been disappointment with all the orders i have made before... am in Zambia and u sue flat rate shipping, the items takes maximum one month to arrive... TRY IT YOU WILL VALUE YOUR MONEY!
The prices are obviously beyond reasonable. Shipping is questionable. It could take 2 weeks, or 2 months for your order to arrive, or longer. It took about 2 months for my order to arrive. I inquired twice about my order status and never got a reply. That being said, I will definitely order from SammyDress again. In the future, I know to allow plenty of time for processing/shipping.
I recently ordered five items from sammydress as gifts for the girls I live with. I planned to give them the gifts in July so ordered at the start of May so I would be able to use the cheapest shipping option. I think sammydress is based in either China or Hong Kong so expedited shipping can be quite expensive.
I was really pleased when my stuff arrived two weeks later, it was so much faster than I had expected and this time I wasn't charged the 10% import duty that you usually pay on stuff you buy from outside the Eu.
All in all I was very pleased with the shipping speed and the quality of my gifts.
I stumbled onto this site while web surfing for clothes and it almost seemed too good to be true since the clothes in the pics and shown on the models seemed way more expensive than the prices listed. Well I wish I would have gone with my instinct and not placed an order before reading reviews about this site. Funny thing is I went online and looked up reviews after I got my order and found just as many good reviews about sammydress as I found negative ones. All I can say is I got totally ripped off, their was no tracking number so I couldn't figure out exactly when my torder would get here and even though I knew it would be awhile since it was from China I ended up waiting a full month for three crappy shirts two which ended up being way too small and one that is only tolerable but so not worth $35 I paid for the whole order. I can get way better quality stuff at forever 21 for the same price and way faster shipping time. Why does this site scam so many people out of money again?
I want to start by thanking you for notifying us about the issue.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I'm very happy with sammydress.com! When I took contact with them they were very fast to respond and gave me really good service and uppdates about my order!
Remember if you order a very popular product it might take longer time, but I think it's worth it when they have such good prices.
Ordered 3 dresses for a special occasion. Tried to check on my order. No response when called. Waiting for too long. Got my packaged today. The dresses wasn't the same as the pictures. Very unsatisfied. Never order again. Waisted 45 dollars.
Dear Joanne s.
Thank you for being kind enough to tell us about your experience!
You are our valued customer, we hope you could send your order number to us, cause we are willing to solve the problem for you.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
When I first found this website I thought the prices couldn't be right or the quality of the products must not be up to pare. Boy was I wrong! I was so impressed with the quality, price and just how cute everything was. It did take awhile to arrive but it was well worth it. I'm getting ready to order more cute things. I'm a Sammy's fashionesta for life.
I placed my first order being a bit skeptical. I must say I was wrong. Each of the items that I have recieved are great. They have exceeded my expectations. The value and quality make me very happy, I have alredy placed another order and can't wait for it to arrive. I have added this site to my favorites and check every few days to see what is new!
I like this website! The products here is cheap and very suitable for Asian girls. Although some tiimes the delivery time is long, the products worth it. The online chat and service is good and when you have questions any time you can just ask to real people online!
I have been using sammydress from a long time and I'm really satisfied with the service. There's no hassle and Sammydress has lot varieties to choose and I've been noticed that their prices are also affordable. I've purchased many jewelries, watches, etc. and all came in good condition and I'm loving it!: D
I told my friends also about the Sammydress and now they are also using it too.
"Hi. I ordered many items from SammyDress and the quality of the products is really good. It took a month to receive my order and I raised tickets for the same but later on after receiving my order I was really happy with the quality. But overall its a great site to shop online at cheaper prices with good quality products.
But it really takes long to ship orders."
Cute cute cute! Low costs, great fashion, fast shipping!
The compliments on my attire keep pouring in! I am so happy with my purchase
From sammydress.com
Ive reccomended it to my friends and anyone who wants to
Stand out in town!
ID: T*******446
I ordered a coat from this site and paid for 2 day shipping. Its been weeks now and I've written to customer service more than once and haven't gotten even a reply. I did get a notice that they have received my payment and I would recieve a tracking number. I have received nothing. No reply to emails. No indication my coat has even shipped. Nothing. I'm highly disappointed!
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have full refund to you, please kindly check your paypal account about this.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Barara,
Thanks for for your message and telling us.
We apologize for that happened. Please tell us your order number, we will check it for you and contact the supplier to see if there was something wrong.
Thanks for your time.
Best Regards
Customer Service