Sammy DressReviews 6,937
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I now can shop online without worrying about price and good service very friendly and staff and attentive ill recommend to anyone and continue to do business with them for a long time...
I have been shopping at Sammy Dress for 2 years now, although i have not boughten a lot of things from there, i am very very pleased with their quality. I am very patient when it comes to shipping because it does take a few weeks to arrive. I still, to this day have all the products that i have purchased from sammy dress. I will continue shopping there because i love everything from this site.
LOVE, LOVE, LOVE Sammydress.com!
They are constantly updated with new items, have wonderful customer service, great shipping time, and excellent values for their products!
There's tons of ways to save money with their point system. You even get to submit photos of yourself with their products for more points to apply to your order for a more discounted price! What a terrific idea!
I, personally, had to go through customer service (which I usually dread because of a lot of bad experiences), but they were so polite and willing to extend their help to me. One of my packages had gotten lost and they suggested different ways for me to find it. They then offered me different options as to how they could resolve my issue, should I not find my package. I chose to be refunded and they immediately did so! After submitting my ticket, my issue was initially resolved in 2-3 days! (Much faster than I've ever experienced!)
I can't understand the extremely negative reviews here. I really like this shop and I had never a problem with it until now. The prices are really low and the quality is good. Of course you have to wait a bit for your order (in my case 3 weeks), but in my opinion it's definitely worth it, because you save a lot of money.
I would always order here again!
Order: MM************** on 03/22/2015
I enjoyed shopping at Sammydress, the website is easy to use and navigate, the products look like the pictures. I bought so bracelet watch and earrings. The watch strap fits very well and my coworkers love the earrings
I ordered 2 items, one never was delivered, and it took 3 months to get a refund of 60% of my cost, do not order from them, they mix their words, do not give a straight answer, and items are not what they look like on the fake site. False advertising and product...
My friend ordered a wig from this website with expedited shipping as a gift. While there were no issues regarding shipping (I received the item within a week), I immediately noticed the item was not as pictured. I certainly wasn't expecting anything mind-blowing at the price my friend got it for, but while the one I ordered was silver-white in color, the one I received was yellow in tone. Looking on the website, I found a different product that looks exactly like what I received down to the look of the synthetic fibers. For reference:
Item I ordered: http://www.sammydress.com/product*******.html
Item I received: http://www.sammydress.com/product*******.html
Really disappointed that I didn't get the one I ordered, as I was really excited to get it. Since I wasn't the one who ordered it, I'm not sure if I can contact the site about it and resolve the issue. Was really hoping to recommend this site to others due to the prices, but unfortunately cannot unless this issue is resolved.
Dear Juliana K.
Thank you very much for bring your matter into our attention.
We are terribly sorry to hear that you received the wrong wig
Please let us know your order number so that we can offer you solution.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en
Appreciate your kindly understanding.
Hope hear from you soon!
Kind regards,
Sammydress.com
Sammy dress is one of the best online retailers simply because they know about customer service! Everything is done fast and efficient and the clothes are great quality at an affordable price. I will definitly be buying from them again!
I know some people have some problems with sammy dress but so far i'm pleased with them. The items I ordered came on time(considering it came from China) I got a handbag and a blouse from sammydress and I loved the items I bought. Just go a size or two up if you're buying clothing and you'll do just fine. The hand bag was of good quality and the blouse was a bit flimsy at the back but still good. The detail on the blouse is exactly as it is in the pictures on their website.
My experience with the SammyDress website is wonderful. It is very easy to use and find new items that just came in. I also get email notifications to let me know when new products come it!
I love Sammy dress! They have the best price, and good quality product. One of the best sites I've ordered from online.
O Sammydress é otimo!
As roupas de excelente qualidade e rapido na entrega.
Tive todo suporte nas compras.
Compro e recomendo esse site!
Parabens a toda equipe do Sammydress.
Nota *******
Oh where to begin. I loved this site once. I ordered many items and i was a loyal customer. Until back in January 2015 i ordered a corset dress and 2 bracelets. 2 months go by and no package. They claim the item was lost and i would need to pay $20 to reship it. I did because the corset dress is very nice. That was back in April. The other day i contacted them yet again wondering where the package was and THEY NEVER SHIPPED IT OUT WHEN I PAID ALMOST 2 MONTHS AGO. Do not waste your time and money on this site. All of them rosegal.com lovelywholesale.com any hong kong or china site they are greedy $#*! holes and will not ever be a reputable company. Terrible customer service and morals. Screw them!
Dear Adrienne W.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are going to reach out to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Best Regards
Sammydress Customer Service
I order some shirts and i never received it. I emailed them several times and they never give my money back good thing i pay thru paypal. But before the paypal negotiated in my behalf they promised to send a new one and they give me pony tracking number they are liar hows that they said that they can send me the new item if i drop my dispute in paypal. Just a reminder dont trust sammydress
Dear bessie l.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We are terribly sorry for falling short of communication with you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.
Please note flat rate shipping is the slowest and easy get package lost, it is outside our control.
As a full responsible company, we would offer compensation for the package lost.
Appreciate your kindly understanding.
Best Regards
Sammydress Customer Service
I really love this site! Great type of cloths really different ill Neva every half to go to a store to get cloths. Thanks
I've purchased with Sammydress.com and was satisfied with the quality of their products, customer service and reasonable prices. My order took a while but I contacted them very easily and received a discount coupon for the delayed shipping. I'll totally shop again. Thanks sammydress
I have had a very positive experience with SammyDress, Im very happy with the designs that I can find in their website, and the service they provide is always kind and effective, very adequate service. Thanks Sammy.
Everything on this site looks like a dream come true, low prices, adorable clothes you can't seem to find anywhere else. Then, a month has gone by and you still don't have everything you ordered. The things that have gotten there are terrible quality, dresses come up to your belly button, and strings are falling off of them. When you try to go to their site you can't find an email, and the phone number is disconnected. There is absolutely no way to contact anyone for support. Then you click a button and get to send a request for information, which you do multiple times and still don't get a response. So at the end of it, you have $50-$100 worth of terrible clothing, you've been denied a refund, you've never been responded to, and now you're angry and searching for places to leave reviews, which, who could have guessed, is not an option!
Dear Alisha B.
Thanks a lot for bring your order issue into our attention.
We are terribly sorry for falling short of communication with you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.
Hope hear from you soon!
Appreciate your kindly understanding.
Best Regards
Sammydress Customer Service
Ordered a top and have not received it yet after 2 months. Emails come back as not deliverable by the server. Scam
Dear lorraine C.
Thank you very much for bring your matter into our attention.
We are terribly sorry for the package lost issue.
We would full refund you or resend a brand new one for free.
Please let us know your order number so that we can offer you solution.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en
Appreciate your kindly understanding.
Hope hear from you soon!
Kind regards,
Sammydress.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear susan c.
Thank you so much for informing us about your shopping experience.
First, I want to offer my sincerest apologies to you for the issue.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We hope we have one more chance to work together with the customer to resolve the issue as best as we can and as quickly as possible.
It would be very nice of you send us message here, you can provide email address, order number, phone number, transaction ID, any clues would bridge the communication between you and us.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/