I placed an order of One pair of earrings, it took them 5 days to ship out my order and another 3 weeks until i got my parcel. This site is ok for jewelry
One star for the long long wait, much like all the other people on the site. I ordered a few pieces on September 19th. Some of them still have not been shipped out and it is November.
Customer service is worthless because they only email you once a day. Additionally, the staff canceled my order when I specifically have been asking for a few months WHEN THEY WILL BE SHIPPED. I'll get a few pieces and wait for a refund for those unavailable because it simply isn't worth communicating with this company
Never ordering from them again.
I love it. The prices are great and the clothes are just like on the picture. Although, it will take time to arrive if you're ordering from abroad. I'm sure I'll buy here again.
DO NOT BUY FROM THIS WEBSITE! It has been 40 days since I placed my order and I have not received the package. I bought a summer dress to wear to an even several weeks ago and was unable to wear it. I will be filing a complaint with Paypal. I do not care if the item is shipped from China. I order things from China all the time and it never takes 7+ weeks to get the package. STAY AWAY FROM THIS SITE AND TELL YOUR FRIENDS. Try wish.com instead.
Dear Melinda P.
I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration that your experience has caused you.
Would you mind sending us your Valid Order Number or Ticket Number? Please understand that we are more than willing to assist any customer. That is why we are here to help.
We kindly suggest every customer choose the most suitable shipping method if you want your order delivered in the decent time, for more information about shipping and handling, please kindly check http://www.sammydress.com/m-article-id-39.htm
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I got expedited shipping for a reason. It shouldn't take 2+ weeks just to ship something out... I also had to contact them before they let me know that 2 of the necklaces I ordered were out of stock... BAD CUSTOMER SERVICE! STAY FAR AWAY! Or be prepared to wait a month+ for your items to ship...
Thank you for your review, and we are very sorry for all the inconvenient we cased. Please kindly gave me your order numner or your email address, we will check your order and solve all the issues for you soon.
I ordered the Elegant Scoop Neck Color Block Bow Embellished Hollow Out Sleeveless Women's Dress. I was so excited, this dress looked beautiful online. I ordered it. What I received was a cheap knock off that looked nothing the picture online and they mailed me the wrong size. This is the review I gave the dress and of course surprise surprise it isn't posted or the picture of the dress I took so other buyers could see what they were really purchasing...
Truly disappointed with everything regarding this dress. Not only is it a cheap knock off, but they mailed me the wrong size. So I submitted a ticket and someone responded and then just stopped. After 3 weeks with no response, I finally closed my ticket. This dress is cheap, poor quality and looks nothing like the picture. There is nothing "elegant" about the dress I received. I wish I could figure out who actually makes the dress in the picture because it is beautiful and I am truly disappointed. I have include a picture of what I received so no one else makes the same mistake and is disappointed.
I only gave 1 star because I had to give 1 but I would give NONE! I ordered a swimsuit on April 22nd and today is June 14th I still have not received my swimsuit. I cannot get in touch with anyone from customer service. I wasn't provided with a tracking number. I'm starting to believe I've been scammed and the item is not coming at all.
I am honestly on the fence about Sammy dress. Of the 6 items I ordered, I was extremely satisfied with 2 and extremely disappointed with 2. The pictures the website provide to display their products are sometimes very misleading. You can see from consumer review photos that what you get in the mail looks very cheap in comparison to what they’re advertising. That’s what happened to me. Another thing that I was dissatisfied with was the amount of time it took for them to process and ship my order. Also, I had paid extra for a tracking number, but I did not get the number in an email like they said. After contacting customer service, I had to wait a week before I got a response… and the number they sent me was actually useless in tracking my order. So that was a complete waste of time and money. Lastly, on one of the items I had ordered, I only received half of what was supposed to be included, and I’m currently in the process of resolving that with customer service. But on the other hand, the prices of some of their products are such a steal! Which is why I was very satisfied with half of my order. They do offer some really great stuff for a low price. I guess you just really have to pay attention to reviews and consumer photos before you make a purchase.
I shop on Sammy Dress all the time. I love everything about their products and customer service. The items are inexpensive AND cute :) I would definitely recommend them to anyone!
I bought a wig and 2 clothes. The wig looks like a doll's hair. I feel like i'm touching plastic. They even ask to submit a review when order is received but the review is never posted on the website. For the clothes it's worst i ordered a dress and a legging but received a blouse and a legging which doesn't fit me. I WILL NEVER ORDER THERE AGAIN
Dear Juliet,
We wish to apologize that you are having sizing issues with our products.
We at Sammydress provide a clear and easy to use size chart below our item description on all product pages to help our customers when choosing their size.
We do provide very accurate product descriptions on all of our product pages.
We have sent you a message and are awaiting your reply in our ticket system. Please login to your account to send us a response.
Thank you for your feedback, it is always well appreciated.
Sammydress Customer Service Center
Delivered on November for an order on October, The Shipping time is totally respected for Reunion Island... Thank Sammydress for all, Blazer, Tie, Pants and other items, everything is like I want. Recommanded
I was referred to this company by a co-worker. Either she hates me or She just has great luck. Man I had two orders with Sammydress.com I ordered on Feb 11,2015. It's been saying processing since then (February 28,2015). You get it right? Smh not to mention the 2nd order my crazy behind couldn't renig on placing. I'm so harheaded. But I couldn't resist the low prices. Not to mention you have no way of contacting anyone. That number they provide is none working. Their Terrible... How could you swindled people out of money. God will punish you Sammydress workers and the CEO of that company.
Loved the shopping experience with SammyDress. Got quality products at a great price. A very quick delivery too. Highly recommend it. Will surely shop again.
Guys thanks to u i never brought my iteams and I can tell from the reviews that this site is a scam, I wish we could get it shut down, anyway be aware ppl! Always review before you buy!
Dear Blah,
Thank your for your message.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We respect every review of our customers.
You can contact us for the issue, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Awaiting for your reply.
Sammydress Customer Service
http://www.sammydress.com/
So happy I trusted in my gut and started shopping with sammydress. They're a respectable company that has good, fast customer service and for the prices I pay you can't go wrong :(
I've ordered two watches from Sammydress. Both were delivered promptly and in excellent condition. A very positive experience. I will continue to purchase from this website!
I placed an order a few days ago and was at once deluged with duplicate emails from Sammydress. The "welcome to our Website" email alone was repeated 27 times. Since then every email from them is duplicated at least a dozen times. Their live chat is always too busy to talk. Their so-called "excellent" English help line merely says thanks for calling and hangs up. They requested photocopies of everything from my driver's license to my passport to "verify" my order even though they already had the payment. What kind of utter fool would send copies of such documents to total strangers? Reading other reviews here complaining of very slow delivery it is easy to see they are selling merchandise they don't have and are hoping for "just in time" delivery - which seldom is just in time. I cancelled my order and am waiting to see how much trouble it will be to get my money back. Unless you want your inbox swamped with meaningless messages from a company that is impossible to actually communicate with, do not do business with Sammydress.
Update: In fairness I must add I did get my refund promptly, in full.
Dear Tobias,
Thank you your feedback.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
As for the issue you have raised.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
I ordered 2 jackets and paid to have it shipped express in November. Its still not here over 35days later. Total waste of money it probably won't ever come!
Dear ggghjjj,
Thank you for taking your time to write this feedback.
We wish to apologize for this inconvenience caused.
In order to check your order status, would you tell us your order number so that we can go ahead please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
To send us a message. Our Customer Service Center will handle it accordingly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
Really nice watches. Cheap too. Bought from sammydress plenty of times. I recommend this site.
Sure, the delivery can take up to 5 weeks at most but considering the prices, it's totally worth it.
:]
NEVER EVER BUY FROM THIS PAGE (SAMMYDRESS.COM) THIS IS ALL SCAM JUST WASTE OF MONEY. I have order 6 months ago Still nothing the tracking num they gave doesn't even work. So Fraud website someone should sue this.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We regret any inconvenience or frustration that your experience has caused you.
Would you mind tell me your order number or e-mail address? I will check it for you.We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Thank you for taking your time to write your review. We really appreciate the feedback.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have sent you an email, and we will solve all the issues for you soon. Please kindly wait.