Sammy Dress is lovely site you can find anything and everything that you would look for in the market. I remember the first time I navigated the site I was so shocked from the prices and anyone would say the quality of the product will be low, however when I received it I loved each and every prices I have bought and looked for more as I recently bought again from Sammy dress, and I think that I will always buy from this great site,
Hope to keep up the good work, all the best
Recently found out for myself new online shop. Very happy with their service and prices. Dellivery is in timely manner and items are in good condition. Cannot ask for more.
I ordered a wig on Monday and wanted expedited shipping. (2to4) still have not received my order. And CAN NOT get a hold of these people. Does anyone know how?
Not only did it take over three months to receive my one dress I ordered, it wasn't even the right dress. Worst website to ever buy clothes from. Never again
Dear Alexis,
Thank you for your recent feedback.
We are so sorry to hear that.
In order to verify and resolve the issue in a better way, would you provide us your valid order number so that we can check it please？
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/
I loved shopping with sammy dress, everything was great: the price, quality of the pieces, shipping, support for costumers. I recommend for anyone who wants to buy in this site.
The order shipped out very late as I forgot to verify the paypal account and wasn't noticed about it, but everything went fine and I'm absolutely satisfied with my order.
I really love sammydress clothing and shoes for men :) has the best deals that i ever came across to, fast shipping and the quality of clothes are great also :)
I have had a great experience with sammydress
I received my items on time, the best prices i have ordered so many things from them and will be ordering more.
Well I was quite afraid to use the SammyDress website at the beginning. I tought the quality would be bad but I trully really satisfied of what I received.
It takes time to receive it, but its cheaper to wait a little.
You just have to be carefull about the size and the price of the delivery but I you do so, you can definitly buy on that webstore with security.
It took 2 weeks to come to the south of France.
Thx a lot and I'm waiting for my second order!
Not only were the clothes the wrong size nothing looked like the site showed. EVERYTHING was cheaply made and they robbed me. I had to pay 24$ in shipping and handling AND then I had to pay ANOTHER 24$ on top to the third party company they use. But to make matters only worse they put my order in 2 shipments so now I have to pay ANOTHER 24$ because they are useless morons who are only after money. NEVER EVER EVER use this site or company!
Dear Adrianna,
Thank you for your feedback.We are sorry for the inconvenience caused.
Regard the dispatch issue, orders will be split because some items are out of stock. In order not to keep our customers waiting, we dispatch the items that we currently in stock.
About the size and quality issue, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/
Sammydress is my favorite online shop! They have EVERYTHING and at great prices. I've placed 3 orders and plan to buy more. Very good customer service too!
Here's my order number MMS************** I paid on expedited shipping but for some reason they gave my package to a company call International Bridge who doesn't not do expedited shipping it's a company that cheaper and slower for what I was told from a agent there and I have not received my package and the live chat and phone number provide doesn't help cause all they do is tell you to email them with no avail I'm just happy I paid thru PayPal so I can file a dispute and get my money back I order from dresslink a while ago and only issue I had was the clothes didn't fit I also paid for expedited shipping and got my package the week after I order it cause they used fedex
Dear Jazmin，
Thank you for letting us know your experience.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
About this delivery issue, we need to verify it at first.
If we made a mistake, please rest assured that we would try our best to assist you and fix it.
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation in advance.
Sammydress Customer Service
http://www.sammydress.com/
THE WORST SITE EVER, STAY AWAY.
I order few things from this website, i received the package after 6 weeks and i noticed that the "Jacket" was missing, also the watch that i bought was not working. I contacted them about my jacket they said they will send another package, its been more than 2 months and i haven't received it yet.
Costumer service suck big time.
Stay away from this site
Dear aldi,
Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
As for the issue you have raised. Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
I am addicted to Sammy Dress- It's literally a problem. Their stuff is soooo cute- beautiful on trend fashion for SUUUUPER CHEAP! And surprisingly, the quality is really really good too. I was floored. I've bought a crap-ton of stuff from coats, dresses, and shoes- and everything met or exceeded my expectations. The value you get from this website is amazing- this stuff would go for double the price at F21. Their items are definitely "what you see is what you get". The rewards/points system is also great, and their customer service is attentive. Shipping time is expectedly can be a little long (over a week) since they are located in china, but I very much HIIIIIGELY recommend this website if you want cute fashion for cheap!
I had placed my order on September 29th and paid for the express shipping. STILL WAITING for the item, I have sent multiple emails to the support desk just to get different shipping dates. My item was suppose to be shipped today as per their last email and I still dont have a tracking number - this is disgusting
Dear Laura,
We are sorry that you are experiencing issues.
For your order, we have canceled the order and refunded you as you requested.
We have sent you a message via our Support Center, please reply to us via a ticket.
Thank you,
Sammydress Customer Service Center
SammyDress is a completely unethical and scam of a company, if they are even a company and not ran out of someones backyard. Product never received, customer support is limited to email only as their phone contact is an automated message requesting you to leave a voicemail which is not possible as the voicemail is always full. Requests for refunds are ignored and their email support is a redundant "wait for it". Four months of waiting, no refund, no support, no resolution is unacceptable. DO NOT USE THIS SITE!
Dear Nicole,
First, I want to offer my sincerest apologies to you for the issue.
You can contact us for the issue, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Would you please send us your order number and your exact problems so that we can check it for you?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
The clothes are ridiculously cheap and very good quality. I choose this site over all others and retail stores. Even the shoes adhere to expected sizing and are stunning despite the super low price
Don't do to yourselves they are fake they take forever to send whatever they feel like sending and the clothes are small as if they made it for puppies, garbage shame on these crooks.
Dear Customer,
Thank you for taking your time to write your review. We really appreciate the feedback.
We regret any inconvenience or frustration that your experience has caused you.
For the issue you have mentioned.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
I love this website! I love how they give you updates on your orders as you request in a timely matter! I recommended it to my family and friends! Great Deals For Great Prices!
It took longer than anticipated to get my item, but I love the swimsuit that I got. It fits great and was what I expected it to be. Would definitely order from them again!
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Earon，
Dear Earon,
Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/