Sammy DressReviews 6,937
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I order items September 19 I have not received my items yet and its November 5 the number to call is always busy busy busy this site is the worst
My order of 20 items arrived today. The clothes are great quality, the sizes match and except for a couple loose buttons they're in perfect condition.
When ordering from Sammydress you need patience. The order will take at least a month to get to you.
It was worth the wait in my case. I recommend this site, the admins are friendly and the clothes look as advertised.
Great priced clothing and good quality. Love he bathing suit I got it makes me feel sexy again after having 2 kids and big stretch marks
Sammy Dress has cheap products. The quality is good for the price.
I have bought many times and never had big troubles with them. When one product mine came with a small defect, they refunded me.
Definitely I am a satisfied with this store and the service overall.
I heard sammy dress from a male friend cz he said his wife got her wedding dress from Sammy. So I just bought a boots to try and I'm glad I did. The shipping is 20 days though. But the item arrives exactly like what's on their website. I recommend to my friends already :)
I really love sammydress. I always check up on what's new they have and every time, I get amazed at the clothes, shoes, jewelry etc they have. It's so cool and cheap (that's what I love the most) Everything is at good quality. Sammydress is one site that I go to. I have loved everything that I have brought off this website.
My experience at Sammy dress has been pleasant thus far. The prices of their products are very affordable. What I like most about Sammy dress is the quality and uniqueness of the clothing. In customer service sammydress will work to ensure that your needs are met and that you are satisfied with your purchase. The shipping time however, is abit lenghty, it takes a couple of weeks but the quality of the products makes it bearable.
Great wigs for the price! Will definitely buy again. Paid $9 for shipping (which is about average) and got my stuff in 7 days. Wonderful quality and very affordable
Sizes run a little small for US, but they delivered on time! Customer reviews are nicely accessible and helps with the selection process. I absolutely love Sammy Dress, they have such a great navigational website and their clothes are absolutely adorable. Waiting on my second order now! Exciting!
Shipping takes a while, but the products are good quality, although clothes tend to run quite small. I'm a repeat customer and over all very happy with the service, pricing, and quality.
My experience with sammy dress has been amazing. I love all of their clothes. They have the cutest fashions for such a bargain price! Which is awesome for a broke college girl who loves clothes haha. Their customer support system is amazing. The only thing that's kind of a bummer is that the clothes go fast and so you can pay for them but you have to wait a little longer for your order but its totally worth it. The second order I ever made from sammydress I noticed some of the things I ordered weren't in my package so I emailed the customer support and within 12 hours I had a response telling me they sold out of that item but would have it back in stock at a certain date. They are so friendly and helpful unlike a lot of other online shopping sites. I will definitely continue to use sammy dress in the future!
In all my orders, I received all the items just as ordered. I loved the items of the store and I won a lot of S points for writing reviews of products received, so I could use the points to make other others. The items in the store are very pretty, I want to buy all of them! I recommend Sammy!
I would like to give for this e-shop 1000x more rates, because the orders and the service is really fast here. I am ordering almost watches or jewellery from this site, and I am really happy with them. Every time, the products are beautiful, excellent, brand new and as on the pictures! No kidding, just real things for pretty low prices! I was offering this site for my friends also.
This site is terrible. I ordered Three dresses in August2014. I have not received them as of November2014. I called the post office because I had tracking information. They told me that the zip code wasn't correct on my order. I called Sammy back and asked them can they track the package they told me it was on the way. My dresses has been shipped to three different cities twice. And they seem to be going back and forward. I am very upset because they SAID I need to return the dresses for a refund. How in the he'll I'm going to return something when it's bouncing from city to city. The customer service was very poor and was not concerned about where my order was located He didn't even try to find out what was happening...
Dear liz,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I want to extend my sincere apologies for the problems you have experienced.
Please tell us your order number so that we can check for you and give you a better solution, OK?
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Best Regards
Sammydress Customer Service
Foi a primeira vez que comprei pela net, e gostei muito, a SammyDress tem coisas baratas e muito fixe. Tudo o que comprei entre relógios, botas, corpets e vestidos, adorei, era tudo como as fotos que estavam publicadas e assentavam bem no corpo.
I've been shopping with Sammydress for about a year now and I adore their site. There are some tiny flaws in their work ethics, like not notifying you if your items you've purchased or put in your cart are out of stock, or just their response time, but again minor flaws. Their items are way cheaper than retail price and even the prices I see on other websites that claim to have the same item. All of their stuff has nice quality as well, if you know how to shop. If you see an amazing dress and it's listed for $3 or less, know that it's not going to be in the material you think it will be. It's also good to look at the reviews from other members and buyers on the site and on their Facebook page, as well as the description of each item carefully. That's how I decide on which items I want to buy. Overall, Sammydress is a wonderful website to get clothes for cheaper.
My first time ordering with Sammy Dress was last year. The customer service was awesome, they helped me with any question or concern I had pertaining to my order. We were really pleased with our order, some was a bit small with the sizing but we just knew for next time to order in a larger size. My overall experience was great, they have a great selection of clothes and I will definitely be a returning customer.
Sammy Dress was a positive experience. I will definitely be ordering from there again. The clothes are very accurate with their pictures and true to size. Just remember you get what you pay for so do not expect gucci.
I bought one time some accessories, in particular watches, a couple of armbands and some pearl earrings. I'm very satisfied of these products because they were very cheap but well done, and for accessories there is no payment for the delivery.
"I ordered 3 dresses as my first purchase with Sammydress. There were tons of styles I wanted but wanted to make sure that the quality and service were great before ordering more. The dresses arrived in good condition(except a minor issue with some buttons that I just had to sew back on) and were true to the photos and description. I was lucky enough to have a good experience and will more than likely come back to purchase some of the other items I was interested in. Shipping was a little slower than stated on 1 of my "priority dispatch" items but it came within the regular shipping estimate. You DEF cant beat the price though."
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear my friend jackson,
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please tell us your order number so that we can check for you, OK?
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are going to reach out to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Best Regards
Sammydress Customer Service