Sammydress has very good products and very good service! Highly recommend buying from them, have been happy with everything I've got. Great help and questions always answered. Easy website to navigate on and overall a very satisfactory purchase.
I ordered two dresses for a Valentine's Day photo shoot about a month in advance with express shipping. I still have not received anything so I'm going to have to spend even more money to find a different dress somewhere I can actually rely on.
I am completely disappointed and I'm going to try everything in my power to get my money back from such a ripoff site.
I received a chiffon shirt a few weeks ago and I am very delighted with it. The quality is really normal, may be buttons should be sewed more tightly, but it isn't a problem.
The blue print is bright and beautiful. I will order more clothes as soon as possible.
I could not believe the cheap quality of the fabric. It reminded me of grown people doll clothes. Do not buy anything from this company. They know when you get your items you would want to return them so they do not include an invoice. You have no way of contacting them to get your money back. I can tell from the envelope they are located in China... If its seems to good to be true, then its too good to be true.
Dear stephanie,
Thank you for your important feedback.We are regretful that you feel like that way.
About our warranty and return policy, you can check it here: http://www.sammydress.com/m-article-id-16.htm
Regard the quality issue, we would like to assist you to verify and resolve it.
Would you kindly offer your order number please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/
Love buying things from Sammy Dress! I love the fact that I can purchase items that NOONE around will have. I get asked all the time where I get my clothes from and I always tell them Sammy Dress!
It's easy to order and pay, always have email discounts and promotions. Customer service is good. They always aim to make sure your order is looked after and you receive it.
Coming from China, it does take some time, but I have never not received my items.
My current order that I just received was some pants that I have been eyeing on the website since they arrived online. I am super happy with them and cannot wait to show them off.
I was extremely worried after purchasing from sammydress.com due to the many negative reviews online and felt that I was going to be ripped off or unsatisfied with my purchase. I received everything that I ordered, it came in the time promised, I loved the clothing/shoes and everything fit perfectly! I feel silly for worrying about it so much and will definitely order again... this time with confidence!
It was my first time to order online and it wasnt that bad. I ordered two dresses from sammydress and it arrived on time. The yellow polka dot dress was nice--fit, color, style, cloth--that everybody get to notice it. The other one however was a bit big, maybe because it's a one-size only dress. Overall, I was pleased, even the prices are reasonable. Would order again next time.
I am very please with SAMMYdress.com and the quality of their merchandise. I will be placing other orders with them in the near future. Some of the products even include free shipping which is very nice considering the item I order are shipped to Canada.
Thanks SAMMYdress! I love your website
I ordered from Sammy Dress about a month ago and was very impressed. They have a great website that is easy to navigate and have very clear photos of the wide variety of clothes that they offer. I ordered a number of items with express shipping and received all my items (with the correct size!) about a week after the order was processed. Considering the very low cost of the items, I was happy with the quality of the items, which included some dresses and a bikini. Furthermore, all of my messages to their customer service were replied to promptly. I would definitely recommend Sammy Dress to others and I intend on ordering from them again.
I really loved what I ordered and got delivered to me. Delivery time is ok by me. Customer service is 100%(there is always prompt response to all your enquires) and Sammy dress products are eyes popping. Am really loving and rocking Sammy dress products. Nice work guys, keep it up!
Ordered over 3 weeks... 3 whole weeks, seriously, Im still waitong, dont be a business if you cant meet business standards. All money making, ridiculous. Take your money to feed there poor at most. Disgusting. Avoid. Avoid. British UK purchaser. Whats the problem. Take the money obviously to make themselves padded.
TOTAL CRAP! I ordered a ton of things from this site because it just looked so good and reasonable. First off, most of my items of clothing were literally trash! I had my housekeeper use them as rags. The Only one item I liked was a piece of cheap jewelry. My main issue was, I tried to call and email because I had not received all my products, I never got any feed back or money back. I literally called them for a week straight. The Asian lady on phone, who didn't speak any English, she was very rude and hung up on me. I finally sent NUMEROUS emails and I've NEVER heard back from them. It's been 4 months since I emailed them, no response yet. I would NOT recommend doing any business with them. Product is junk and customer service is WORSE!
Dear Kathleen H
Thank you for informing us about your shopping experience.We're very sorry for your concerns and the issues you have raised.
I checked your name, but found so many orders. I'm not sure which one as you said. Could you send me your e-mail address or order number, i will check it and solve your issue as soon as possible.Or you can go to our website to submit a help ticket, our colleague will help you. Please accept our sincerely apologize.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers. Many thanks.
Kindly
Erica
Sammydress Customer Service Manager
USA: 909-581-9508
support@sammydress.com
They are cheater, until now I was not received yet my order worth $60.70. They said its just 14-15 days. Customer service is useless, I was not heard anything from them since I email. A crappy online store!
Dear Ruchell m.
Thank you for being kind enough to tell us about your experience!
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
Thank you so much for kind help in our work!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I like the items, they are cheap and look good. Shipping could be expensive if you buy a lot of stuffs. Sometimes shipping take a long time and at times it's fast. I will buy again but not a lot of items at once anymore to save on shipping cost.
I am not sure how all these people posted wonderful reviews from SammyDress. I will post what happened to me. I ordered $33.00 worth of clothing from them in January 2015. I still have not received my order. It is now April. I did contact them in early March and they promised to refund my money. As of today, April 27, I have not been refunded. I believe I have learned a great lesson and will only buy American in the future. I do believe in my heart this is a bad online business.
Dear MaryKaye,
First, we want to offer our sincerest apologies to you for the issue.
Can you provide us your order number? And once we have confirmed your situation, we will figure out a compensation for you.
Hoping to receive your reply.
Best Regards
Sammydress Customer Service
I ordered a bunch of items! I received every piece and not one looked like the pictures. Each piece was poorly made and didn't even come with a label or tag. I am sick over the money I spent and not one item is wearable. It is impossible to get a hold of someone and there is no way to get refunded. It's a total scam! If I could rate 0 I would!
Dear Melanie D.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
First, I want to offer my sincerest apologies to you for the issue.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
I will be always here for serving you as my best friend.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
That was my answer when my friends asked if sammydress was for real. They told me they would only order if my order went well.
What more can I ever ask for... sammydress has proved for me to be an online shop that deals with quality at such throw away prices. The customer care is personal, excellent!
I would recommend anyone to shop off here. Its has stuff for everyone!
I put an order through a few days ago. I got notified immediately that my order went through and they did take my money but other than that. Haven't heard a single thing. This was only about 5 days ago but after reading these reviews, I'm scared that I'm not going to receive my order. After they already took my money. :\
Thank you for your review, and we are very sorry for the inconvenient we cased. Regarding your order, we have shipped it out.The tracking number is N67607094294280. Please kindly wait.
I placed an order with sammydress on 15/8 and am still waiting for the package to get delivered. Every time i post a ticket with them, they say the package is on its way. The tracking id provided by them does not checks out on any package tracking site. I am completely disappointed with this company. It feels like a scam and all the positive reviews seem to be a paid review.
Thank you for your review, and we are very sorry for the inconvenient we cased. Regarding your order, please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon
Sammy Dress is so cheap and the quality is amazing.
I have ordered multiple times from this site now, and couldn't be more happy whenever I do!
The sizes are great and are what they say in the product description, so you can't go wrong.
Everything I've bought so far has been perfect (I hope it stays this way!)
I have three more orders on the way too!
Definitely recommend Sammy Dress.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mickie,
Thank you for your feedback.We are sorry for the inconvenience caused.
Regard the delivery issue, we are here to assist you to resolve it.
Unfortunately, we cannot find your order record in our system.
Would you kindly offer your order number so that we can check it for you please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/