Yodel UK

In the space of 3 weeks I've had 4 parcels not delivered - 2 already declared lost - the rest STILL in transit two weeks later. Totally given up with Yodel and the website has been down twice in 3 days sort it out Yodel - off back to Evri - you've cost me a fortune!

I am fed up of things arriving smashed & like jigsaws either to me or to buyers. Terrible disgusting company

I was in the house on three occasions when they arrempted to deliver. Nightmare. I then rang tracking to try and tell someone more instructions to make it easier for them only to be told that my parcel would be redelivered again. This would be fine if it hadnt had three failed attempts already

Literally do not buy from companies that use yodel anymore!

In the past year I've had 5x deliveries from yodel and had problems with 4 of them!

Why are they so bad? Why do companies still use them? How are they still in business?!?!

As much use as a chocolate fire guard. I live at no 13 the card I found sticking out of my letter box (obviously too difficult for the van man to push the postcard sized delivery note all the way in.) needed me to reply eitherto telelphone number or contact them on their web site. The site does not give any opportunity to inform the poor company that their driver not only is over worked and too tired to put postcards all the way into the letter box but they also put the card into no 13 when it should be for no 14, who were in all day and didn't get a parcel. The website is user unfriendly, the telephone number is for people who feel the need to be talked to like a half wit. And there's abouta s much chance of me collecting a parcel from 40 miles away from a company who are as easy to talk to asthe pope is.

The best courier logistics company in England, which lies.
I ordered a product and did not receive anything.
Then I ordered the same product again, because the first one disappeared and no one knows where.
I took time off from work to stay at home to receive the package.
I followed the tracking and there were about 4 minutes left for the package to reach me.
But it wasn't like that, he kept moving away from me.
At the moment I started to follow the car and see where it was going.
He stopped at a place near the forest, between Burnley and Accrington and moved some packages from the van into the smaller car.
I waited the next day, thinking it would come.
But it wasn't like that, Trachingul was shown to me delivered to my home.
Good people, please don't trust the Yodel company to deliver any packages.
Better deliver with EVRY, DPD, ROIAL MALE or with another company.
Drivers steal packages, be careful with which company you deliver.
Feedback

Not sure where Yodel have delivered my parcel - they say it's been delivered but it's not been delivered to me or to any of my neighbours. I did not receive the promised two hour delivery slot email either. Used webchat to find out what was going on only for Lekhika to tell me that the delivery slot had been emailed to an email address that very definitely isn't mine! So now I've been provided with someone else's personal email address and I've no idea where my parcel is? Yodel said the parcel arrived earlier than expected so delivery was attempted 24 hours earlier than promised but who knows who the Yodel driver has given my parcel to! Lekhika then terminated the webcat without answering my questions!

Harible service, trying to change ny adress planty of times on website not allowing me, contact costumer services they was not able to do it the explanation was the parcel is on the way for two days, just give up not use this service very bad experience with Yodel.

0 for all of you that works in the place!
I made an order on ebay
And this idiota left my delivery outside my door, the things when missing and they simple said that the left in a save place that was
My front porch or one of you guys never delivered right! Who knows! Hope you guys break asap! Stop distroing peoples life
Made i complaint that 4 parcels from america has never arrived and you saying that you guys would look into the case is a lies, i will be another custmers of ours that end up without the parcels and with a bloody sorry right! I am going to make a police report about you guys because will be the obly way of getting some of my money back from ebay! You guys are the worst company at your business! 0 you guys are 0 professionals