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DHgate has a rating of 2.3 stars from 6,941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DHgate most frequently mention customer service, tracking number, and credit card problems. DHgate ranks 1015th among Electronics sites.
This company responds to reviews on average within 11 days
I recommend buying their replica soccer jerseys; they have AAA quality shirts (modern and retro). They also have an extensive shirt collection for baseball, basketball, rugby, etc. and best of all they can even print your name on the jersey. They prices are unbeatable; for instance some soccer websites selling AAA replicas charge double or more than DHgate. The shipping cost is usually very low or even free, but you would have to wait 1 month for it.
Never use dhgate absolute scam Orders *******9380 and order *******1385 from a company kenh06 scam is they indicate it is sent by Yanwen tracking no supplied but the tracking detailed are false. I have had packages used by this company so know a property tracking steps. Do not use dhgate go to a company like Ebay which you can see clearly company history. Dhgate hold your money for a couple of months then refund you, they encourage crap companies it's in their interest
Not happy with the return process. No star will be given
Excellent products but delivery times are too long
Good shopping experience. Highly recommend DHgate!
Didn't have a good experience, my purchase turned out to be cheap fakes.
I bought few items from this website and they arrived so quickly, would recommend
Very happy with the service, quality and promptness of delivery.
Excellent seller. Goods are in very good condition and working properly
It was GREAT, Really this page is excellent for sell and buy anything that you want or need, im very happy..
Bought a few items on the site and everything has been perfect.
Very good sellers, products and prices! Thanks to DHGate :)
Great experience on my purchase with DHGATE, thanks to Cassie of customer service for the assistance!
Very nice people. Always helpful when I had problems. It is a good site. Cannot complain.
é gia' da tempo che acquisto tramite DHgate, non essendo un commerciante, come user, spendo cifre contenute ma ho trovato la mia convenienza e soddisfazione in tutti i miei acquiati. Attenzione! Mantenete i prezzi competitivi! Ciao Donralo
Buenas tardes, yo compre dos vestidos, uno de ellos estuvo bien pero el otro no me quedo, el aviso decia free size y mandaron talla m muy pequeña, la verdad me dio pereza reclamar porque demora casi un mes en llegar la mercancia, pense que era mas rapido maximo una semana. El servicio me parece regular.
Bought a pair of $100 shoes fell apart in a week.they might have been wore they three times max so disappointing
Products used:
Shoes
Hi Thomas G.,
I understand that you did not expect this to happen and if this happens to me I will surely feel the same way. Rest assured that I am here to listen and help you. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
You can also contact our customer service directly with more details like the order number, or your account information through this link:
https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs
Regards,
Nena
Customer Service Center
DHgate.com
La mia esperienza è del tutto negativa. Ho ordinato un telefono octa core con il top delle prestazioni, presso la "cost7014" vostro affiliato ed ho ricevuto un clone sansung quad core di scarsa qualità e basso prezzo. Vi ho chiesto di inviarmi una lettera di vettura per farvi spendere di meno visto che mi sono stati chiesti €230.00
Dall' UPS per rispedirvi la merce. Voi per tutta risposta mi confermate la chiusura della disputa per limiti di tempo, mentre aspettavo la vostra risposta. Ho scritto alla "cost7014" e sono in attesa della risposta.Vi farò avere una risposta finale, quando la riceverò. A risentirci, Cesare Licchelli
Después de pensarlo mucho, hice mi primera compra con Uds,. Y me gusto como lo envían, lo fácil que es encontrar el producto, ademas el vendedor contesta muy rápido cualquier pregunta que nosotros hacemos.
Compre discos externos Samsung que ofrecen como originales, los que me enviaron fueron imitación de pésima calidad con muchos errores de funcionamiento, que al final terminaron en su deterioro por completo, perdí casi el 60% del valor de la compra para tener una solución rápida con el vendedor.
Ayant lu sur des blogs les mauvaises expériences de certains internautes sur le site DHGate, j'ai voulu me faire mon propre avis sur la question.
J'ai commandé de nombreuses fois des objets aussi divers que bon marché! Mais je n'ai jamais eu de problème de paiement et de livraison.
Par contre au début, j'ai eu pas mal de difficulté avec le logging du site... mot de passe pas reconnu, etc...
Faite votre propre expérience, et vous verrez vous y retournerez souvent!. à l'affût du dernier gadget à la mode!
Ottimo sito ho acquistato un vaporizzatore bene le comunicazione col il venditore e con DHgate... tutto è andato a buon fine... unico inconveniente l'allungamento di un paio di settimane dei tempi di consegna
J'ai acheté 6 articles sur ce site et 3 sont déjà arrivées mais un article présente des problèmes avec le vendeur: publicité trompeuse suivi d'un manque de communication. Pour moi c'est déjà trop pour que je recommande ce site. Je lui ai accordé deux étoiles parce que la livraison a été rapide, comparé à d'autres sites chinois. J'attend la livraison de mes autres articles pour enlever DHgate de mes favoris et le rediriger vers la poubelle.
Hi Yves,
Please open a dispute for your order to request for a refund.
Here's how you can open a dispute for your order:
1) Click "My DHgate " on the upper right corner of the page.
2) Click Awaiting Confirm".
3) Find the Order number and click the link "Return&Refund" at the right side of the order.
4) Select the correct reason for dispute, evidences, preferred proposal then click CONTINUE.
5. Once you finalize your proposal, click SUBMIT.
If you are using the APP or mobile version, please find your order under "Shipped". Click on the Order Details and then find "Return & Refund" link.
If the problem is not resolved through direct communication between you and seller, or if you don't get a response from the seller, you may request for DHgate Mediation after 5 days that you have clicked on "Return & Refund" link and then we will assign a person from Resolution Center to take care of your case.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com
Beaucoup de choix à faible coût, vendeurs pas toujours honnête alors que cela ne fait que 4fois que je commande, un vendeur m'a donné un faux numéro de suivi puis a disparu de dhgate mais le service client m'a répondu répidement et mon probleme est en cours de résolution
Ottimo, veloce. E puoi trovare di tutto! Per non parlare dei coupon con i quali puoi ottenere tantissimi sconti su tutti i prodotti! Fin`ora non ho avuto nessun problema, ottimi venditori. Consigliatissimo!
Hi Tornesello,
Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com. We are pleasantly inviting you to join our MONTHLY GIVEAWAY! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com
Compre diversos productos desde chile a CHINA. Tenia cero confianza, y debo decir que resulto todo bien. Los productos llegaron en el tiempo que ellos estimaron y a la puerta de mi casa.
Quede feliz con la experiencia.
Mil Gracias
Bendiciones para esta empresa, que Jehova nuestro Dios los colme de bendiciones por siempre, quisiera decirle por ser la primera vez en comprar me a parecido muy buena y confiable los productos llegan sin problema y la he recomendado a varias personas. Gracias.
Gain trust and grow your business with customer reviews.
DHgate is a Chinese wholesale marketplace that connects small and medium-sized buyers and sellers of everything from cell phones to wedding dresses to car parts. DHgate is based in Beijing, China and its name refers to "Dunhuang" an important city on the ancient Silk Road which connected Chinese traders with the ancient world.
Hi Edmundo,
Thank you for your purchase. We are pleasantly inviting you to join our MONTHLY GIVEAWAY! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com