I recently bought from DHgate seller and the products are always as advertised and even better sometimes. I will always buy from DHgate!
You can find exactly what you are looking for you just have to know what exactly it is you are looking for but not in such an obvious way.
Do not buy! If you are unhappy with garbage quality they do not want to take back and refund beware they get you do not buy
A perfect website, never had problem and very easy to find the product and the method of payment and perfect.
I think the Quality/Price it's so good, it's a reply, but a good reply. If you want the original, don't buy this, it's similar but not equal.
Hi Carls,
Thanks for your feedback. The delivery time of the order will depend on the courier that you have selected when making a purchase. If you need the items sooner, we suggest that you use an express courier such as DHL, UPS or FedEx so that you will get the items fast.
Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com
I ordered a lot of things, and it is always good! And have you a question, dhgate give you a good answer!
The bridesmaid dresses were not at all like the picture on the site. The delivery was on time. The dresses are unworthy even for the girl's Costume.
Hi Sigal,
We understand that you're concerned. We checked your account and the correct order number is 357416025. For this issue, we suggest that you file a dispute so that you can formally request a refund on this order. To do this, please log into your DHgate account and click this link: http://www.dhgate.com/myaccount/refund/refundafter.do?act=newAgreementFromTrader&rfxid=ff808081642272e5016423c84c2f3509
Once the dispute is filed, the seller is given 5 days to resolve the issue. Let us know if the dispute is unresolved until the 5th day so that we can assist you further.
If you have any questions, please do not hesitate in chatting with us by clicking on Online Chat from our Customer Service page: www.dhgate.com/contact/contactUs.do
Sincerely,
Sil
DHgate Customer Service
+ Excellent color, not get lost in the grass
+ Good in the hand
+ Suitable size me
+ Excellent price
+ Blade sharp right out of the box
+ Fast Shipping
Great shopping website. I have purchased a few items from the website and the products are very great and awesome.
Hi Percy!
Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Samantha
Customer Service Center
DHgate.com
Quick delivery. Item quality and as described. Like the way the payment and item received system works.
DHgate is THE place to buy your next guitar. The Quality is excellent, the Service is excellent and the price is reasonable! You can't go wrong!
My order has arrived, the seller does not answer, does not return the money! Ord. Number: *******446
Great shopping experience with dhgate, excellent customer service and good communication with seller and customer service, recommended to anyone
Never had any problems. Great prices, great quality, and always had great experiences with the sellers.
It was always very good experience with dhgate.com amazing product and range of products too... very good... very good
Hi Aka,
Thank you for your feedback! We are glad to hear that you were satisfied with your shopping experience on our website. We are looking forward in doing more business with you!
For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com
Ordering was smooth and easy. Seller sent everything as expected and product was exactly as described.
The deal with the seller is very good, and the dhgate platform works very well. The products arrived in good condition.
Hi art,
Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com. We are pleasantly inviting you to join our MONTHLY GIVEAWAY! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com
The seller was very pleasant and shipped the items very fast. I'm very happy with the service I received
Hi Alex!
Thank you for your purchase. We are delighted that you are happy and satisfied with the product you ordered from Dhgate.com. We are looking forward in doing more business.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Riane
Customer Service Center
DHgate.com
Overview
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leandro!
Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com
Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Samantha
Customer Service Center
DHgate.com