DHgate

Ordered two items. Received neither. Got a refund for one, but not for the other. Impossible to deal with this company. I've spent hours on their online chat trying to get my money refunded. Finally gave up. Positive reviews are highly suspect.

I was looking for wedding attire. I ordered two outfits April 1. Received the merchandise approximately six weeks later from two different businesses, Both were poorly constructed of inferior material and fit poorly (odd shape) After multiple negotiations the return of each where they wanted pictures and explanations of what was wrong with their product, each company agreed to take back the outfits. My customs receipts from USPS are dated May 21 and May 30. Cost of shipping was my expense and totalled $53.00. As of this date (Sept 13) I've only received email responses that say essentially "Gee. We're sorry we can't find the merchandise and won't pay you until we do." I guess I'm just out $220 plus shipping. Just stay away. Far away.

I purchased 2 phones which were allegedly dispatched via Royal Mail Track 48. The tracking message was all wrong and never updated. I will now open a dispute using my credit card company as this site seem useless after reading the reviews. Frustrated with them.

I have been buying a lot of goods from this platform, I never had any issue, whether is was clothing, digital, electronics. Always on time - they manage the delivery expected date very well - and all the sellers were here to help when I got confused about tracking code or how things were supposed to work.

Good and clear service... always ready to help in case of problems... only when you pay with western union money transfer it sometimes takes more time to get message that the order is payed while western union transfers go very fast.

I am very pleased with all my purchases from DHgate.
All orders came despite the long distance quite quickly and well retained.
It's also pretty good that there is the possibility of "free shipping", which often weigh much when ordering.

I ordered shorts last November. My credit card was debited immediately but I never received them. Emailed about 4 times, then went through the link that reports a problem. NO RESPONSE! What more can you do. $50 down the drain. Chalked up as a bad experience.

I bought a jacket from one of there vendors who is too small. They wouldn't exchange it or refund it and management didn't do anything at all except encourage it. A total scam. Cheap clothing with sizes that don't match small medium large. Their clothes are made for midgets really cheap stuff to.

We never received the merchandise! We are very upset and cannot reach DH Gate without "signing up" which I do not want to do. Can't even reach anyone! If someone could email or call, that would be great! My 11 year old son paid with his own money for this and never got it. *******676

Almost every product I've ordered and received are as described.
Unfortunately their advertisers are not always showing correct shipping information.
But I am happy to have the experience that DHgate will solve the issues.

Everything I've bought so far, even delicate glass pipes; have came in perfect condition. Bubble wrapped like a baby! Everything works just as expected. No complaints yet! The sellers even responded back timely when I had concerns for shipping and other questions about the products! Really happy!

I always find great things on that site its easy to use even via mobile and sellers are generally nice. Dope site makes it easier to keep up with the latest fashion trends without destroying bank account.

I've received an excellent quality t-shirt. Even better than in the pictures. The delivery time took ~ 2 weeks, and I'm very satisfied with the service. Already have another order waiting to be delivered!

Something is wrong with search today. Only 79 results for keyword "rattle". It's impossible. And earlier there were thousands of results.
Customer support in the chat doesn't understand anything about this problem and they closed chat session without any notification. Awful service.

Very comfortable, smooth, quick delivery, nice item. I also like DHgate's system that buyers can use and manage really easily and trustworthy.
There are sincere sellers in this site.
I'll be a regular buyer.

I ordered a smoking pipe for $9.48 USD with free shipping.
Was at my door within 3 weeks from China. Pipe was perfect.
I've used this site many times. Would highly recommend just
Be wise on the items you are purchasing and look at sellers
Reviews ahead of time! Thanks again DHgate!

So far my experience was awesome. I ordered some products and they came in perfect conditions as described. Also communication with the customer support was very helpful! I could only recommend it guys

Had a horrible experience I will never shop on here again. Quality isn't good or as picture don't waste your time here and customer service doesn't do anything to help. All they do is lie and prolong the situation.

I've been using DHGate for a few years now. Their prices compare well to other Chinese shopping sites. Wide range of products, and delivery options are great (most sellers offer free tracked shipping). No issues with quality or service. DHgate is now one of my first options when online shopping.

Do not trust other reviews of this HORRIBLE site. I'm sure these reviews are family members of the owner! This company truly sucks. They charge your credit card then hide behind the seller. 7 weeks after charging my card my order FINALLY arrived... nothing like the picture... poor quality, completely unsatisfied real customer. If this piece of crap outfit I purchased had come in a timely manner, I still would have purchased something else!

DHgate has the same jerseys that you would pay over $130 for at retail stores for under $45. It's like ordering manufacturer direct. They even give you choices of different sellers to choose from, which offer different prices and shipping times. The down side is that these do mainly come from China, and can get held in customs sorting for a couple of weeks. Sometimes it only takes a few days to get through, though. Overall, really great site

Ordered 2 dresses for approx$75 each. Neither was as expected (poor quality) and one of them was completely see through and seams on both sleeves were torn. I had a problem uploading my evidence photos so was instructed to send them directly to the dh gate customer service email address which I did 3 times. No acknowledgement for a week. They are horrible and these dresses might be worth $25/each MAYBE. First and last time ordering from them.

Great for those just starting out and specialists. Customer support is usually fast and reliable for sellers with high reviews. Packages dont always arrive within the given time frame, often because it takes long to ship out the item. Overall my favorite international wholesale site. DHgate>Ali