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DHgate
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dhgate.com
France
1 review
0 helpful votes
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I recommend
November 20, 2017

Beautiful website we can buy everything great product, quality service customer, i recommend excellent!

Date of experience: November 20, 2017
DHgate C. DHgate Rep
over a year old

Hi raisin,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com. We are pleasantly inviting you to join our MONTHLY GIVEAWAY! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,
Sil
Customer Service Center
DHgate.com

Poland
1 review
1 helpful vote
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I recommend
November 19, 2017

I recommend, I'm satisfied!
Every thing I've ordered is brilliant very good quality. Still got more items on way.

Date of experience: November 16, 2017
DHgate C. DHgate Rep
over a year old

Hi Maja,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com. We are pleasantly inviting you to join our MONTHLY GIVEAWAY! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,
Sil
Customer Service Center
DHgate.com

Italy
1 review
0 helpful votes
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KIT JUVENTUS
November 19, 2017

Is really an excellent uniform, great quality and reliable seller, I highly recommend to buy on security guards it has!

Date of experience: November 17, 2017
DHgate C. DHgate Rep
over a year old

Hi Hanas,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com. We are pleasantly inviting you to join our MONTHLY GIVEAWAY! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,
Sil
Customer Service Center
DHgate.com

New Jersey
1 review
0 helpful votes
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Love buying from DHgate
June 22, 2017

I've purchased many products from DHgate and have been happy with every experience. The site is also easy to find what i'm looking for.

Date of experience: June 22, 2017
DHgate C. DHgate Rep
over a year old

Hi Duane,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com. We are pleasantly inviting you to join our MONTHLY GIVEAWAY! DHgate website has the top manufacturing sellers. Follow our Facebook page for more updates/details to win items.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,
Sil
Customer Service Center
DHgate.com

Maine
1 review
0 helpful votes
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Have sent multiple emails... getting ready to file a report...
(the one star rating won't submit, trying two...)

Date of experience: June 20, 2017
DHgate C. DHgate Rep
over a year old

Hi Rosemarie,

We are sorry for the experience you had with your previous order. Can you please elaborate more on what happened on your order? That way, we can look into this and address your concern properly.

For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.

Regards,

Samantha
Customer Service Center
DHgate.com

Canada
1 review
0 helpful votes
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Great service
February 22, 2017

Nothing but the positive experience so far. Even a refund was handled very fast and satisfactory. Website is easy to use.

Date of experience: February 22, 2017
Illinois
1 review
0 helpful votes
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Excellent
February 21, 2017

Great experience with DHgate. Have gotten 2 jerseys so gar and they are awesome. Completely happy. Will be ordering more very soon.

Date of experience: February 21, 2017
Tennessee
1 review
0 helpful votes
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GREAT COMPANY
February 21, 2017

Have had a great experience when doing business with DHGate. On time deliveries and ease of transactions

Date of experience: February 21, 2017
Illinois
1 review
0 helpful votes
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Purchased baseball jerseys on DHGATE.com and they were fantastic. I highly recommend using them for any type of business/

Date of experience: December 2, 2016
Honduras
1 review
0 helpful votes
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Excellent place to buy
August 21, 2016

I'm very satisfied buying on DHgate, I can buy a lot of items in one place, it was easy and safe. Highly recommended

Date of experience: August 18, 2016
Netherlands
1 review
1 helpful vote
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DH gate Nice Too Shop
August 21, 2016

This store is good and gives confidence in the trade about various countries. I am a satisfied customer.

Date of experience: August 18, 2016
Missouri
1 review
0 helpful votes
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Excellent site
June 22, 2017

I love do, great price and products, excellent customer service. J's fire, but be careful on some sellers quality

Date of experience: June 22, 2017
California
1 review
0 helpful votes
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Right on time!
December 3, 2016

My order arrives swiftly. I the items as gifts. They all arrived right on time. Another satisfied customer. Thanks!

Date of experience: December 2, 2016
Florida
1 review
0 helpful votes
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DHGate Review
October 4, 2016

I love everything about this site. Many items to choose from and it is awesome quality for the price.

Date of experience: October 3, 2016
Texas
1 review
0 helpful votes
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Amazing
December 18, 2017

The never disappoint. Had one issue and it was resolved well. All other orders have been great. Description of products are correct etc

Date of experience: December 17, 2017
DHgate C. DHgate Rep
over a year old

Hi Shamara,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,
Sil
Customer Service Center
DHgate.com

Australia
1 review
1 helpful vote
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Great site
December 15, 2017

Bought a soccer jersey that was great, looked authentic and fast delivery. Will definitely come back.

Date of experience: December 12, 2017
DHgate C. DHgate Rep
over a year old

Hi Bob,

We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,
Sil
Customer Service Center
DHgate.com

Texas
1 review
0 helpful votes
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I've been using Dhgate for about 8 years and it's the most trusted site with so many different products at low prices

Date of experience: July 6, 2017
GB
1 review
0 helpful votes
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A real shopping experience!
June 23, 2017

Excellent quality and build manufacturing! Absolute customer service! My favourite site for shopping!

Date of experience: June 23, 2017
GB
1 review
1 helpful vote
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Excellent
March 3, 2017

Always had great service from dhgate. Highly recommend, it's my first port of call when I need new goods

Date of experience: February 28, 2017
Italy
1 review
0 helpful votes
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My experience with dhgate
July 28, 2016

My experience with Dhgate is great. I estimate so much them cause they are very professional and efficient for all.

Date of experience: July 28, 2016

Overview

The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.

This summary is generated by AI, based on text from customer reviews

service
640
value
621
shipping
629
returns
508
quality
583
+632