DHgate

Order took a full 30 days to arrive. "Crystal" beads we ordered were actually poorly made plastic beads. Customer service dispute resolution went no where - a few stilted english responses then nothing till time ran out on their resolution clock.

Most of the bad reviews are because people don't know it usually takes around 2 weeks for anything being shipped from china to arrive. Totally worth waiting for the great deal i got, will buy more off of DHgate soon!

Do not trust other reviews of this HORRIBLE site. I'm sure these reviews are family members of the owner! This company truly sucks. They charge your credit card then hide behind the seller. 7 weeks after charging my card my order FINALLY arrived... nothing like the picture... poor quality, completely unsatisfied real customer. If this piece of crap outfit I purchased had come in a timely manner, I still would have purchased something else!

I've been using DHGate for a few years now. Their prices compare well to other Chinese shopping sites. Wide range of products, and delivery options are great (most sellers offer free tracked shipping). No issues with quality or service. DHgate is now one of my first options when online shopping.

DHGate is a great website for business owners to get products for wholesale. I have never had any major issues with this company. They provide excellent customer service and give out awesome coupons. It is worth it every visit.

So far so good :). Mostly buy from high sellers, encountered a few issues. Nothing major. Am pleased with the sellers communication about my questions. Thumbs up! :) . Hope it continues smoothly.
Cheers. Thanks DHgate.

Amazing product, shipping took a little bit too long because of the national holiday in China, but quality was really good, and it was totally worth it to wait an extra time. The only negative thing I would point out, the sneakers smelled like glue first two days, but then everything was just perfect. I'm very satisfied.

I was in the market for some new soccer boots when I came across this site with really cheap prices. I was a little suspicious so I told my friend about it but he said, "Yeah that's China all of their shoes are fake."

Ordered a formal dress. When it arrived the back was a tie back and not zipper (did not look right with the sequin style dress) Seller refused to refund- could not understand why we didn't like the change in the dress. DHGate will not respond although they claim to have superior return policy and will help buyers

***update as of 03/07/2015 purchase was made in January... this is still an ongoing issue. I understand these are "separate" manufacturers, however this site claims to support you should there be an issue. It has been a month since I started the dispute, with nothing from this site! Buyers Beware! They do not have customer support!***

**update as of 3/28/2015 FINALLY heard from them. Partial refund (about 1/2 of order) or could get full AFTER I paid to ship it back to China. Nope! Wasn't going to deal with this any longer. AWFUL!**

I have recently bought 2 vintage hockey jerseys through dhgate and am thrilled with my purchase, these are great quality sweaters at quarter of the price in canada! I will be ordering more in the near future. No more ebay or amazon for me.

If I could give it less stars I would. The site offers to mediate with sellers but they have every reason under the sun not to. The seller will tell you in 30 days but DHgate will tell you they can't help mediate until after 60 days so good luck having it for Christmas. Out of 20 items ordered 6 have come damaged or have been poor fakes of the real things. It is like a yard sale of damaged goods that they are foisting off on unsuspecting Canadians and Americans. I would stay far away because sending anything back will cost your dearly and their sizing is way out of wack with North American sizing. It is a shame, it could be done well but they are just taking the money and running.

It is not easy shopping on the other side of the globe. Unless you use DHgate. Payments are more secure than PayPal, customer service is light years beyond Amazon.

I do not purchase an item online without first comparing my choice against DHgate listings.

My experience on dhgate app and website was great. The app is especially helpful in search and special offerings. But there is always room for improvement. Please ensure your sellers visit their stores EVERYDAY to view orders and promptly respond to customers. Also try to make price of products more competitive against other platforms.

I bought a jacket from DHGate recently. From date of purchase it took over 2 months for me to receive it. Though its a great quality item, the shipping times are rather extended and should definitely be reduced.

I got the product as promised in 5 days - Bought 2 tablets and they were really inexpensive for a reason. Piece of junk - Now I hope I can get my $300+ dollars back from them. Do Not Waste your time, If you do use a credit card and you will have a leg to stand on - Maybe? Rick

DHgate no longer talking to me with cc company getting involved. Also, you will notice they did not make any comment on my last review. Not so helpful now which should tell you something. They should do the right thing and give me my refund!

So here it is several months later and I have to say we won! We waited them out and received a refund from CitiBank.

Don't give up do not let the bastards win! And very important and why we won is at our Post Office every piece of mail gets photographed If you have an issue contact your local Postal Authority.

Great site for personal or business commerce. Customer service is second to none. You can find anything you want, and if you do run into a problem they'll help. I use dhgate almost daily and will continue to. I recommend them 100%. You'll be happy from the first sale.

My purchases were easy and quick to complete. However getting them out of customs was a week long nightmare. The seller did not put the right goods description for declaration therefore holding up my delivery. Once I got my products they were well packaged and as described. DHL is horrible to deal with!

I usually try to buy locally, simply because it is closer and easier. However, my son was very interested in two items for Christmas that he only found through DHgate. I was hesitant, thinking it would not even arrive in time for Christmas, due to the distance, customs, etc. I was pleasantly surprised. It was an easy transaction and DHgate made sure to update status at each step. Also, delivery arrived sooner than expected. Since then, we have already placed another order with DHgate for my other son. Looking forward to the same pleasant experience. Thank you very much! Keep up the good work!

My experience with DHgate has been a positive one. I bought a laser toy, ink for my printer and Bluetooth headphones so far and they all arrived on time and work as advertised. My uncle is also a frequent customer - he just received immense photo frame with more functions than the ones sold in the stores here and at 3 times less the price. So I guess it all come to what kind of product are you looking to buy.

After a year of shopping for wholesale deals at dhgate i trust them

Dhgate is really good about sorting out any problems with sellers, and those problems are rare

If you're patient, you can find great deals

I have used this site before ages ago when I was considering being an ebay seller. No point they drain all your profit through final value fees insertion fees then their is Paypal fees. Anyway im not reviewing them so back to DHgate.com. It is a scam I tried purchasing loads of different goods from different suppliers. Communication after you purchase is dismal the quality of products is rubbish and if your unfortunate you will get bitten by a shark. Best to avoid and no madeinchina.com is not better.

I am very disappointed in your product. The sample pictures are a total farce yet she was nice to cuddle with until the tiny leak she had since arrival burst and rendered useless. I will never order anything from your company again and tell anyone I encounter who is considering doing business with you not to waste there time or money.