Do not order anything from this company follow through and customer service is awful. Waiting 4 month for product never received it out 255 dollars
I ordered 3 pair of different shoes from this website and they are good quality. Delivered in time at my door step.
Nice quality jersey to fit my daughter. Great service, arrived a lot faster than advertised. Very pleased
Easy to use, doesn't spam you with too many useless emails, excellent selection of products, and top notch customer service.
A pleasure from beginning to end. Communication was excellent, seller delivered on their promise and products as described. Thank you!
Great product selection. Competitive prices and an easy to navigate website. I love that they accept PayPal.
The item was well made, but much too small to fit an ankle as advertised. This would be better suited for a wrist.
I ordered a lot from DHgate. They are always listening to the customer so that's why my rate is very high.
A fine site where beautiful products for sale.
With the warranty if something goes wrong you get your money back!
Recommended
Dhgate.com is ok, I love everything only the delivery period it's very long and even forget you ordered some stuff
Goods were received promptly and in good order. The components work as advertised. No further problems or concerns
I ordered a samsung micro sd card. It arrived quickly and in good working condition. Would order again for sure.
Always excellent. Except once, but the issue was resolved. My recent transactions have been superb. Will do business again. Thank you.
They take your money and give excuses as to why it didn't ship. Over 2 months! Read the reviews! SCAM
Fast, easy and great prices. Love the free delivery. Will go to your site first for all my future electronic needs.
Order number ******* never arrived.
I tried the tracking link and it doesn't work.
I'll be filing a dispute.
Everything was in order via common sense and honesty. I will try your services again. Thank you very much
Overall it was excellent. Great communication with all sellers, fast delivery. Would definitely buy again from this website.
Nice products but i received yesterday my last object and it as damaged again.
Please do something at your packaging for oversees deliveries.
Thanks!
DHgate bought several times, is now a flashlight,
I'm not satisfied with it, made of metal, and high brightness.
Overview
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
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- Beijing, Beijing, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members