DHgate

DHGate is one of the best shopping platforms I have ever used. Clients are always first priority here. If sometimes I do not receive my order - I always get a refund. The sellers on DHGate are great too. I am really happy with everything.

I have been buying full cycling kits from DH Gate for about 1/4 of the price they cost here in the United States. The kits are exactly same as far as the design and art is concerned. The only difference is that DH Gate uses lower quality materials, which is absolutely fine with me! Because they perform just as good as the high-end stuff and cost so little that I have bought 5 of them already and plan on buying many more!

This website is a rip-off! If you're lucky, you might get a pair of shoes that show up what you thought you were getting but, if you don't you can forget about any help from the site and your time and money are gone!

My worst purchase experience ever.
I had bought here twice and loved the site so the 1st of December 2020 I placed an order for 131 EUR value. Things started in a bad way because the communication with seller was very poor so, as I felt unconfident i decided to cancel my order 5 days later. I have sent many emails to customer support with no answer (the chat is a joke... impossible to talk with a real person). The only way I could contact them was writing a bad review in a famous site. On December 29th they assured me i would have my refund in 8 days as late. I still have not received my money... I cannot understand how difficult can be to give me my money back.
Think twice before order, specially if the amount spent is high. The customer assistance is so so poor and probably loose your money. I will wait till the end of this week before going to Police to make a complaint and claim to Visa.
Order nr *******179

I've ordered a school bag for my school. But there has been no response from them. I'm really worried now coz this is the first time I'm ordering from here. No way I'm able to connect them. How do I move ahead with this?

I've bought products from many Chinese websites and have been very dissatisfied with the service and quality. Most of the transactions I've had, have been smooth and yielded a great product. If there is an issue then DHGate will step in and help. Thanks!

As a small business owner, i always wanted to buy via china to make a better profit but wasn't sure where to start dhgate has helped me so much

In finding items to sell - quality goods at very fair prices and so many options

First off, I really wanted to get a Jaguar sweatshirt for my boyfriend for Christmas. I found one on DhGate.com and ordered it 11/29/2016. I waited 2 weeks and I have still not received a legitimate tracking number. And just today while searching high and low to find out when I will receive my boyfriends gift, it says January 2,2016 even though I ordered it a little less than a month in advanced. I'm very disappointed. I will never order from them again. Basically like a $#*!tier Wish.

Worst experience I have ever had shopping online. I ordered Lenovo A789 Android 4.0, I never got the product after waiting for a very long time. I was stupid I paid by wire transfer, and more than likely i will not see the product at all. It has been 3 months already

So far my experience is not to great I am having trouble tracking my order and what i ordered needs to be at my home before August 10 as I am leaving for a visit in Canada with this package in mind. I hope you can assist.

I have often, by mistake confused my orders and confirmed I have received an order when orders were very similar. I would like it if you could keep records of my previous purchases for a a while as it sometime takes up to a month.And sometimes an earlier order will arrive later than a second order.
Tracking number of items ordered is very good also. But when I receive orders through DHL or UPS or other delivery services they have different numbers and I can cross reference numbers.
I noticed that after the order has been confirmed received, it is removed. I sometimes would like to go back and reorder same items but you no longer have record of transactions.
Thanks
Richard Tartaglia

People, stay away from this trick! This company stole my money, no items, no money, just a lie from invisible customer service.We try to use "option" add money to my DH Gate account via bank transfer from Europe. Was done, 10 days was wasted, everyday we try to speak with DH Gate,-nothing. Ok, we are ask SWIFT confirmation from our bank and from bank of DH Gate. Everything is good, money already appear at DH Gate bank account 1 week ago! Once again, customer service, when our money? Answer: please waiting for more time we have a problems. What? Look around! 2017 is here! Swift confirmation from your bank is here! U dont have a problems! Our payment already at your bank account! Our items already was sold out! You still lie something? Who wants to buy problems from China? Until today: No money back-no items, no answers

After posting here I was contacted by DHgate. After some messages for a few days I got my refund today. So there's hope if you have to get a refund. Not sure how you would vet people on here to know if they are full of it.

I have only received one purchase out of 7. For some reason the address was not recorded correctly but I still received the product. I hope there will be a greater variety of the products that I am interested in which is the 5 snap button bracelets.

I have placed 5 orders from them in the past 2 months. One I received but was completely wrong and the seller is fighting a refund and the other 4 have invalid tracking numbers and have still not been resolved even after reporting the problem weeks ago.

I have ordered many items off dh gate and had no problems what so ever a lot of people complain about delivery those people dont understand it takes time for items to arrive from say china or germany but i have no issues and will catry on using

******* I had problems with this order, in fact never received the product but as I had already passed the term of protection, I decided to sort out who is this dishonest seller. On the site there are several good sellers but this one never sent me the product and did not answer my questions.

Why can I order some items straight online straight from the website and others you have to do side deal orders through some remittance or bank account?
I was trying to order a quantity of electronics from one seller and they asked for my email and gave me different accounts to send my money to.

Some sellers have been good but other times they are slow to respond and since they are in China, they have a hard time fixing problems, such as sending me the wrong color fabric and then never sending me the correct color even though they reassured me it was on its way for 3 months.

Thank you very much for given me this opportunity now to express my experience with DH gate. I like the way you communicate with a costumer, but on shipment aspect to me is too long. Not all of us like the long term 30 to 40 days delivery. You have to arrange, All the services like example DHL, UPS, TNT e. C. t. So that if some one need an item or gent and he or she can pay the express shipment you send it to him or her. The long posting I don't support it.

I ordered an item for almost two months now and i have not received the item and suddenly the tracking information was removed from the platform by the seller and you want me to give you a feedback? I am not bothering myself as i know if i dont get my item by this week then i will make sure i visit almost all the web pages on the internet to warn people against this business platform.

Excellent. I received my goods exactly as was shown in the web and they arrived in the stipulated time. The diamond sparkle like the best cut natural. I am ever so thankful and have already recommended DHgate to a number of friends and family. Expect more sales. The whole buying experience was phenomenal

Keep it up. Unparalleled value for less. Trully thankful

Product arrived just as in the picture. Good quality merchandise. Arrival came in just as specified. I would recommend this wholesale to friends. I have been receiving so many compliments about my necklaces I ordered. The prices are great. I have compared them to retail stores and they charge double to three times the price.