Fanatics has a rating of 2.4 stars from 3,941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 1st among Jersey sites.
Order was delivered fast
Product had no damage
Discount codes given for next purchase
So easy to shop, buy and return. Customer service really good
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with us! Thank you so much for taking the time to let us know about your positive experience.
Items indexed arrived within 3 days. Very happy with their products
Hello Diane,
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive
Experience. Thanks again, Shane
I use this site a lot. Good inventory and great prices.
Hello Sandra! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us to shop for your sports gear needs! Courtney
Overall a great experience with delivery, refunds and definitely merchandise
Hello Randy! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us! We look forward to keeping you game-ready! Courtney
Our clothes that we ordered were the right size and arrived promptly.
Hello Michael, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Fast and easy, as has always been my experience when shopping with Fanatics,
Hello Vera! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
You guys get stuff shipped Quick. And it arrives in good shape.
Hello Thom! Thanks so much for taking the time to leave us a 5-star rating; it’s much appreciated! We look forward to keeping your game ready! Courtney
No Issues great customer service fair pricing fast delivery
Hello Debbie! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Shopping easy. Quick delivery. No complaints. All went well with order.
Hi Debra G! Thank you so much for taking the time to submit a review. I am very happy to hear that you were able to submit an order with no issues and that everything ordered was satisfactory. If you need anything further, please let us know. We value your business and look forward to serving you with all your future sports needs. Sincerely, Stacy
Easy to use web site...good prices and very fast delivery
Hello Rafael! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
Received my order in 3 days. Great product and very good quality.
Good morning, Julie. Thank you so much for taking the time to share your experience with us. Thank you, Jordan.
Products were just as pictured and shipped quickly.
Hi Vanessa. Thank you so much for your feedback, and we appreciate you taking the time out to let us know. We look forward to working with you again. Sincerely, Morgan
Easy to navigate and placing an order was user friendly.
Order status was clear, arrived as indicated. Pleased with all items
Hello LeeAnn! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Great service and the package came in a timely manner.
Hello Jose,
Thank you so much for the nice review! We truly appreciate the time you took to leave us this kind review, and we hope we have the opportunity to serve you again in the future! Thanks again, Shane
I ordered and it arrived within 3 days! Job well done!
Hello Edward! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney
Great site to find the size you need. Fast delivery.
Hello Stephanie! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Easy sight to find what I was looking for by category and leagues
Hello Ronald! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
Excellent service I'm very happy highly recommend this company
Hello Angeline! Thank you for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. If you ever need any assistance, please feel free to reach back out. Thanks, Carey