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Gearbest
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Gearbest

gearbest.com
Turkey
1 review
0 helpful votes
Follow Metehan T.
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Excellent Customer Service, Awesome Product
December 29, 2017

My friend recommended me to use GearBest. Lastly, I bought Xiaomi Mi TV Box on GearBest at BlackFriday sales. The price was really cheap and more important, customer services that I received from GearBest Support were awesome. When I asked a question, they answered it in 12-18 hours and they are very helpful.

Date of experience: December 28, 2017
Poland
1 review
0 helpful votes
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GearBest one of the best
December 29, 2017

GearBest is one of the best foreign shop. Very good quality, fast shipment and the best price. I already bought several products from GearBest and I'm very satisfied. Everything is relly good! I'm recommend.

Date of experience: December 28, 2017
Poland
1 review
0 helpful votes
Follow Jakub W.
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I like so much buying on Gearbest.com.

There are a lot of products with the lowest price. When I buy there I can't worry that my order won't be dispatch or I don't get tracking number. You can pay by PayPal - and you get 100 % safe payment.

Fast dispatch and great customer service!

STORE TRULY RECOMMENDED BY ME!

Date of experience: January 7, 2018
India
1 review
0 helpful votes
Follow Nelson D.
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I ordered a BT-S2 1000m Bluetooth Headset Motorcycle Intercom from Gear best on 19th Oct 2017. The quality of the product is awesome. I has a great battery life and easy to access while on the road. I had contacted gearbest and the have done everything to ship the product as early as possible so that the shipment arrives and I could use it on my long ride.

Date of experience: November 29, 2017
Brazil
1 review
0 helpful votes
Follow Ercizio L.
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I met GearBest on Facebook and the first order i was afraid, but after the first buy, i realize how the store is so perfect. I lives in Brazil and we have problem with the long time of delivery but Gearbest was so quick, so safe, and the products are original and with a very lot quality, since then i buyed a many times with them and i recommend the store for everybody.
Don't be afraid to buy with them, the store is amazing, the products have a lot of quality, the order is very well trated and them send to you a e-mail when order is send to you.

Date of experience: June 29, 2017
Spain
1 review
0 helpful votes
Follow JOSELUISDIAZ J.
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GearBest is one of the best online stores in which you can buy you will find first quality products at a very good price shipments are fast and the attention to customers is of the first recommend that you make your purchases at GearBest

Date of experience: July 11, 2017
Bangladesh
1 review
0 helpful votes
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Great experience in 1st purchase in Gearbest
August 15, 2019

Order no.: **************192 29/06/2019 22:16:20, I had ordered 1pcs xiaomi airdots(white), 1 pcs makeup brush, 2 pcs refillable perfume bottle, 1 pcs vertical mouse. Among them, the refillable bottles were slightly defected, but the other products were present as I ordered them, and they are good and accurate in shape according to the description. The quality of packaging was good, and the delivery time was moderate to me. I will highly recommend gearbest to buy good products..

Date of experience: August 14, 2019
New York
1 review
1 helpful vote
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Some items can be misleading based on the pictures on their website. The six battery balance charger appearantly doesn't come with a usb cable to connect the usb plug to the balance charger despite the fact that all the pictures on the website show the cable and even the contents picture on the box shows the cable as included. In addition the usb cable is not a standard cable that you might have lying around because of the balance charger side. There is also a language barrier which complicates the customer service process.]

Date of experience: December 22, 2015
Canada
1 review
1 helpful vote
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Amaizing store for vape gear #vapenation
June 16, 2016

I bought tons of vaping gear and more on this website, everything came fast and good packaged. Prices are really good for original products. Customer service is also good, I had couple of questions and they answered in less than 24h. I allready bought 10 different things from GearBest.

Date of experience: June 15, 2016
Thailand
1 review
1 helpful vote
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Excellent Service
January 15, 2018

My package took so long to get to Thailand. I contacted the customer service, they checked it for me and I got it a few days later. And they sent me another parcel for free, I got the 2nd package for free!

Date of experience: January 14, 2018
France
1 review
0 helpful votes
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Gearbest is a very good site! I was a bit septic at first because of the prices of the products that are very low and free shipped... But since my first order was completed, I only buy my stuff(electronic cigarets) on this site, I recommend Gearbest for all the persons who want good prices and serious shipping! I live in France and the shipping is 7-15 days long! Many thanks to Gearbest, best site for electronic cigarets so far...
My last command was the n.: WW************** buyed the 12/07/15

Date of experience: December 9, 2015
RU
1 review
0 helpful votes
Follow Igor K.
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I really like the store GearBest.com. I like the design of the site, which is very convenient. The layout of the website is good, not overloaded with colorful offers. In General, the goods which are represented in the store GearBest.com different from other stores. Very often in the store arranged the sale where you can buy a good product with a good discount. There is also a system of points for purchases and reviews. At the moment GearBest.com my priority is the store. I highly recommend this store.

Date of experience: December 13, 2015
Italy
1 review
0 helpful votes
Follow Gianluigi S.
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Items I received were ok, good package, nothing damaged, very nice prices. Sometimes the tracking wasn't perfect and the orders arrived too much time after the estimated date, but it's normal for intercontinental shippings. This is the only one problem I had and so I can't buy something I need in short time. But if time is not a problem, Gearbest is one of the best soluction!

Date of experience: February 18, 2018
Portugal
1 review
0 helpful votes
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First time buyer
September 2, 2017

Jul 03,2017 - Order number: W************** - Name: JC

The site worked perfectly and I didn't have to pay any Customs
It arrived exactly 15 work days from the dispatched date as informed with the purchase. The items were exactly as described and the whole experience was very good. Will definetly buy there again.

Date of experience: September 2, 2017
Portugal
1 review
0 helpful votes
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Not Perfect, but very good
March 17, 2016

I already use gearbest from some time.
Usually I choose EU warehouse and is very quick (about 2 weeks).
From CN warehouse it takes about 1 month to my country.

Regarding support, when I had to use and it was a problem with DOA or any defect was resolved relative quick.

About the products, have very good price and depending of the product range, the quality is also OK.

Untill now never had a bad expericence to drop gearbest from my trusted stores.

Date of experience: March 17, 2016
Turkey
1 review
0 helpful votes
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To order the original Xiaomi Roidmi 2S Bluetooth Car Charger. The product is very high quality. Completely original. I give 10 orders besides that. Always fast cargo and quality product. I would definitely recommend it. Give order. You will not regret. Thank you gearbest. ı love you

Date of experience: February 19, 2018
South Africa
1 review
2 helpful votes
Follow Mechell S.
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Been wsiting 6 months.
Paid the extra money to track the item.
I could never do so.
Now i get told that tge item is not coming and that its the transporter fault.

This is the worst company ever.
You can never get hold of anyone.

Date of experience: January 23, 2018
Lily L. Gearbest Rep
over a year old

Dear Mechell,

We apologize that you are experiencing issues with your order.

For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Kindly note that the available shipping method of the package can be affected by item's features at customs and the limit in shipping company.
Kindly note that the estimated shipping time is valid regardless of tracking information availability.

You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html

We have offered you a tracking number via our Support Center. Please check this and reply back to us.

We have sent a message to you about your case via our Support Center. Please check this and reply back to us.

We look forward to hearing from you.

Best regards,

Gearbest Customer Service Center

Spain
1 review
0 helpful votes
Follow Miguel A.
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I bought a Xiaomi Redmi Note 4 phone at a really incredible price, it has taken a while to arrive, but it has arrived. The transport company has had problems, but in the end it has arrived perfect. Very happy.

Date of experience: January 7, 2018
Denmark
1 review
3 helpful votes
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Gearbest is the deception! Be careful buying from them! I was trying to buy from them 2 times and 2 times I was tricked! They lie about dispatch time all the time. As an example they write that they will dispatch product after purchase 2-3 days, after that they say sorry you need to wait 2 weeks more. After 2 weeks they say that you need to wait more 2 weeks.

They lie about they shop stock, they selling product which they do not even have. It seems that they themselves do not know do they get the product or no. But they will sell that as much as posible!

Date of experience: September 9, 2020
Ireland
1 review
0 helpful votes
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Bought a Beelink X2 TV Box from the European Warehouse of Gearbest.

First of all shipping and packaging was tiptop in order. Received the box within a couple of days of ordering which was impressive.
I have been using this box for the last couple of days now and have been extending the kodi viewer with a number of add-ons. I can now view most television stations worldwide as well as most sports channels.

Loading of the app is fast, picture quality is superb.

Love the Beelink X2. As this will be replacing sky multi view and sky sports the box will have earned it's money back within months.

Really happy with it.

Date of experience: November 12, 2015

Overview

Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,488
value
3,464
shipping
3,496
returns
2,588
quality
3,443