My friend recommended me to use GearBest. Lastly, I bought Xiaomi Mi TV Box on GearBest at BlackFriday sales. The price was really cheap and more important, customer services that I received from GearBest Support were awesome. When I asked a question, they answered it in 12-18 hours and they are very helpful.
GearBest is one of the best foreign shop. Very good quality, fast shipment and the best price. I already bought several products from GearBest and I'm very satisfied. Everything is relly good! I'm recommend.
I like so much buying on Gearbest.com.
There are a lot of products with the lowest price. When I buy there I can't worry that my order won't be dispatch or I don't get tracking number. You can pay by PayPal - and you get 100 % safe payment.
Fast dispatch and great customer service!
STORE TRULY RECOMMENDED BY ME!
I ordered a BT-S2 1000m Bluetooth Headset Motorcycle Intercom from Gear best on 19th Oct 2017. The quality of the product is awesome. I has a great battery life and easy to access while on the road. I had contacted gearbest and the have done everything to ship the product as early as possible so that the shipment arrives and I could use it on my long ride.
I met GearBest on Facebook and the first order i was afraid, but after the first buy, i realize how the store is so perfect. I lives in Brazil and we have problem with the long time of delivery but Gearbest was so quick, so safe, and the products are original and with a very lot quality, since then i buyed a many times with them and i recommend the store for everybody.
Don't be afraid to buy with them, the store is amazing, the products have a lot of quality, the order is very well trated and them send to you a e-mail when order is send to you.
GearBest is one of the best online stores in which you can buy you will find first quality products at a very good price shipments are fast and the attention to customers is of the first recommend that you make your purchases at GearBest
Order no.: **************192 29/06/2019 22:16:20, I had ordered 1pcs xiaomi airdots(white), 1 pcs makeup brush, 2 pcs refillable perfume bottle, 1 pcs vertical mouse. Among them, the refillable bottles were slightly defected, but the other products were present as I ordered them, and they are good and accurate in shape according to the description. The quality of packaging was good, and the delivery time was moderate to me. I will highly recommend gearbest to buy good products..
Some items can be misleading based on the pictures on their website. The six battery balance charger appearantly doesn't come with a usb cable to connect the usb plug to the balance charger despite the fact that all the pictures on the website show the cable and even the contents picture on the box shows the cable as included. In addition the usb cable is not a standard cable that you might have lying around because of the balance charger side. There is also a language barrier which complicates the customer service process.]
I bought tons of vaping gear and more on this website, everything came fast and good packaged. Prices are really good for original products. Customer service is also good, I had couple of questions and they answered in less than 24h. I allready bought 10 different things from GearBest.
My package took so long to get to Thailand. I contacted the customer service, they checked it for me and I got it a few days later. And they sent me another parcel for free, I got the 2nd package for free!
Gearbest is a very good site! I was a bit septic at first because of the prices of the products that are very low and free shipped... But since my first order was completed, I only buy my stuff(electronic cigarets) on this site, I recommend Gearbest for all the persons who want good prices and serious shipping! I live in France and the shipping is 7-15 days long! Many thanks to Gearbest, best site for electronic cigarets so far...
My last command was the n.: WW************** buyed the 12/07/15
I really like the store GearBest.com. I like the design of the site, which is very convenient. The layout of the website is good, not overloaded with colorful offers. In General, the goods which are represented in the store GearBest.com different from other stores. Very often in the store arranged the sale where you can buy a good product with a good discount. There is also a system of points for purchases and reviews. At the moment GearBest.com my priority is the store. I highly recommend this store.
Items I received were ok, good package, nothing damaged, very nice prices. Sometimes the tracking wasn't perfect and the orders arrived too much time after the estimated date, but it's normal for intercontinental shippings. This is the only one problem I had and so I can't buy something I need in short time. But if time is not a problem, Gearbest is one of the best soluction!
Jul 03,2017 - Order number: W************** - Name: JC
The site worked perfectly and I didn't have to pay any Customs
It arrived exactly 15 work days from the dispatched date as informed with the purchase. The items were exactly as described and the whole experience was very good. Will definetly buy there again.
I already use gearbest from some time.
Usually I choose EU warehouse and is very quick (about 2 weeks).
From CN warehouse it takes about 1 month to my country.
Regarding support, when I had to use and it was a problem with DOA or any defect was resolved relative quick.
About the products, have very good price and depending of the product range, the quality is also OK.
Untill now never had a bad expericence to drop gearbest from my trusted stores.
To order the original Xiaomi Roidmi 2S Bluetooth Car Charger. The product is very high quality. Completely original. I give 10 orders besides that. Always fast cargo and quality product. I would definitely recommend it. Give order. You will not regret. Thank you gearbest. ı love you
Been wsiting 6 months.
Paid the extra money to track the item.
I could never do so.
Now i get told that tge item is not coming and that its the transporter fault.
This is the worst company ever.
You can never get hold of anyone.
I bought a Xiaomi Redmi Note 4 phone at a really incredible price, it has taken a while to arrive, but it has arrived. The transport company has had problems, but in the end it has arrived perfect. Very happy.
Gearbest is the deception! Be careful buying from them! I was trying to buy from them 2 times and 2 times I was tricked! They lie about dispatch time all the time. As an example they write that they will dispatch product after purchase 2-3 days, after that they say sorry you need to wait 2 weeks more. After 2 weeks they say that you need to wait more 2 weeks.
They lie about they shop stock, they selling product which they do not even have. It seems that they themselves do not know do they get the product or no. But they will sell that as much as posible!
Bought a Beelink X2 TV Box from the European Warehouse of Gearbest.
First of all shipping and packaging was tiptop in order. Received the box within a couple of days of ordering which was impressive.
I have been using this box for the last couple of days now and have been extending the kodi viewer with a number of add-ons. I can now view most television stations worldwide as well as most sports channels.
Loading of the app is fast, picture quality is superb.
Love the Beelink X2. As this will be replacing sky multi view and sky sports the box will have earned it's money back within months.
Really happy with it.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Mechell,
We apologize that you are experiencing issues with your order.
For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Kindly note that the available shipping method of the package can be affected by item's features at customs and the limit in shipping company.
Kindly note that the estimated shipping time is valid regardless of tracking information availability.
You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html
We have offered you a tracking number via our Support Center. Please check this and reply back to us.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
Best regards,
Gearbest Customer Service Center