I've bought a mobile, it arrived very early and with great conditions. Everything worked well and I am very pleased.
Good online store.
Shipment received very well packaged. Polish shipping time at a very good level. I recommend this seller.
Great store! Very high quality product and very good prices. Fast shipping!
I highly recommend shopping at the store!
Thanks!
Good product, payed with paypal. Arrived in good conditions. I will sure buy from Gearbest again in the near future.
The product arrived so fast, its working perfectly, the price was cheap, the quality is 100%. I am absolutely satisfied.
Fast easy and always a value for money shop that i never had a bad experience with i recommended 100%
Gear best is the best online shop from china. Best deals made on it with coupons, fast and good support.
İts very popular marketplace in Turkey. Shipping is fast, products are very qualified. I am very satisfied with all shopping.
Bought the Stylus Pen for iPad, I was pleased:
- good price,
- Stylish beautiful pen,
- works great.
I recommend shop GearBest.com
I'v buying items from gearbest since 2015 and it is always a good experience. I'll keep buying things from them.
Dear Wagner,
We appreciate your effort of writing this review.
We look forward to next cooperation.
Thank you,
Gearbest Customer Service Center
Hi. I've ordered two times in this new store. Both packages were delivered in time and in very good conditions
I really enjoy buying at gearbest they are very great and i will keep buying there its everything just fine
I always shop at Gearbest and I've never had problems. Fast and safe delivery, excellent price. Very attentive and helpful
At first gearbest.com didn't accept my complain. Later by the help of reviews, the accepted to pay my money back.
Their shipping method is not trustable. They must be sure that when they send the products the shipping method deliver the order. It is not an excuse that "this shipping method has no guarantee" they must work with shipping companies that deliver the orders.
Amazing service, excellent prices, super fast and well packaged delivery and best quality products.
Its the best virtual store EVER
I bought few items from Gearbest and I am satisfied with everything. Great quality products, low prices and fast shipping.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Aldo,
We would like to thank you for your kind review. We will always do our best to ensure customer satisfaction, and it is good to hear that you have had a positive experience.
Please visit Gearbest again soon to get our latest deals.
Many thanks,
Gearbest Customer Service Center