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Gearbest
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Gearbest

gearbest.com
Italy
1 review
0 helpful votes
Follow Pietro B.
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Excellent, cheap & Quality
June 14, 2018

I use GB for most of my 'Electronic' purchases.
Competitive prices, cheap, like for Xiaomi products and promotions.
Store communicates well.
Delivery/shipping time is as expected with a 'wholesale' store, faster than other wholesale stores.
Very happy with their support.

Date of experience: June 14, 2018
Brazil
1 review
1 helpful vote
Follow Breno C.
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GearBest for me is one of the best shopping sites because, in addition to having a great price, there is an excellent quality in the products and are available at all times to ask questions about anything. I recommend it.

Date of experience: March 8, 2018
DO
1 review
0 helpful votes
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First experience!
September 5, 2015

It is the first time I make a purchase on this page, I must say that the structure is simple and easy to use, the package when it was shipped arrived very quickly, I'm happy, I'm pretty sure continue shopping around here, very good experience without risks and fears, if they have been thinking about buying in gearbest and still hesitate, Dare and do it, will stay happy. "4

Date of experience: September 5, 2015
Lithuania
1 review
0 helpful votes
Follow Dominykas Y.
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Gearbest is the only one
March 15, 2020

Talking about the gearbest, I cannot imagine my life without this company, they have any type of stuff, they have a great deals on items, the website is so easy to use and the support is so fast compared to other online shopping websites. If something bad happens, you don't get your items delivered they refund you full price or even try to make what is better for the customer. They do everything for the customer! I have been using gearbest 5 years and over 100 items bought there was no issue at all. Gearbest loves you! The only one I love to buy at! Gearbest 10/10!

Date of experience: March 15, 2020
Italy
1 review
0 helpful votes
Follow Rosario C.
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I follow xiaomi production. I was expecting the output of the smart speaker. I bought it in preview on gearbest, at a great price. The package arrived in less than 10 days, I did not even pay the shipment. If you want to buy from China Gearbest is the top!

Date of experience: July 18, 2017
Greece
1 review
0 helpful votes
Follow Aggelos P.
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I've seen some bad reviews for gearbest in sitejabber, but my orders are all coming through nicely.

Last one was a Xiaomi Yi Camera that was shipped immediately from a european warehouse, and i received it just 5 days later.

With more than 20 order, i had a non-show with one of them, and after contacting the, i got a full refund a few days later.

Excellent shop, a lot of stuff to buy, and great prices.

Date of experience: November 24, 2015
Ukraine
1 review
0 helpful votes
Follow Alexander K.
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I want to share my experience on GearBest. The site is beautiful, clear navigation, products are divided into categories, there is an advertisement about new products, promotions, sales, contests, games. The app looks absolutely the same. The process of ordering and paying for goods is understandable even to my grandmother. I advise you to buy through PayPal. Delivery to my country (Ukraine) is relatively fast - 14-25 days, but sometimes 10 days, so the delivery is super. When you pay for the goods, you can reduce its price by applying points. Points can be obtained for purchased goods, reviews of goods, you can also receive points in the application. The support service works well, responds within 20-24 hours, but I would like to answer a bit faster. GB is a great online buying platform, somewhat better than Ali. GearBest's Team is full of honest and good people. Conclusion: I am satisfied with absolutely everything and recommend to use it.

Date of experience: January 13, 2019
MD
1 review
0 helpful votes
Follow Nikolai x.
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Quality and good product at the Gearbest store.
February 12, 2019

For many years I have been buying goods at the Gearbest store. Their delivery is fast, the prices are pleasant, the quality of the goods is good or excellent, the support service answers quickly and solves any questions that may arise. Half a year ago I bought a very good, fast and high-quality Kodak 64 GB memory card, it still works without problems. Order number **************107, order time 13/02/19.

Date of experience: February 9, 2019
Canada
1 review
0 helpful votes
Follow Peter V.
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I bought 3 phones at gearbest along with a few smaller items like wireless headphones; one of the phones was by a small company called elephone and it wasnt working as it should; gearbest offered me a new phone (I picked xiaomi mi mix 2) and it worked perfectly for me! Great customer service and amazing products would get my tech from here!

Date of experience: March 19, 2020
Namibia
1 review
0 helpful votes
Follow Chataika T.
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I have used a number of online shops and some have proved to be scams. However, my experience with Gearbest has been a breeze. Even though I am far away in Namibia, my orders have been dispatched promptly and i received them on time.
Gearbest Support service is also effective and the staff respond quickly on queries raised.
The tracking function also provides updates and you can trace your parcel easily.
I have made several repeat purchases and I would give my recommendation to Gearbest without any reservations for someone who is considering buying from them. They also have a wide range of products to choose from.

Date of experience: February 20, 2018
New York
1 review
3 helpful votes
Follow Ya K.
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Worst experience! Purchased an item from them. Placed order, even bought the "expedited shipping" for 7 business days as suggested, otherwise the shipping would take over a month. But after the estimated time, the item was not even packed. So I contacted them, they said it is out of stock. What the heck? You don't even notify your customer after the payment for expedited shipping? Because that was when you were supposed to pack and ship! Customers' time and money were wasted, but there is no compensation!

Gearbest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 28, 2018
Lily L. Gearbest Rep
over a year old

Dear Ya,
Thank you for your comment.
GearBest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Kindly review our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
We have contacted you via our Support Center about your order. Please reply to us there.
Best regards,
GearBest Customer Service Center

RU
1 review
0 helpful votes
Follow Serega L.
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I started buying on GearBest recently, and already made more than 40 orders! It is very good that you do not need to look for sellers as in Aliexpress, which saves your time! Prices in GearBest are very pleasing to the buyer, much lower than all competitors, and if the "flash sale" or coupon is so generally a gift! You can earn points, which can make the price lower by 30%! Excellent store support quickly answer and solve the problem, always go to a meeting to the client! Fast forward the goods, if any! All products are original, and you do not need to be afraid for forgery as an Aliexpress! The first purchase was Xiaomi MiTVBox 3, and he arrived to me for two weeks, was very surprised by the fast delivery! I am very glad that I found such a store!

Date of experience: November 26, 2017
Serbia
1 review
1 helpful vote
Follow Dusan J.
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Superb Gearbest
February 15, 2018

Hi, everyone! I just want to share my great experience with GEARBEST. I've made several orders, and they had never let me down. There are so many nice words about gearbest.com, and can confirm that it is the best place to buy so far. Great prices, great customer support, and delivery was faster than I was expected. Never had any kind of problem with purchased products.

Date of experience: February 15, 2018
RU
1 review
0 helpful votes
Follow MIKHAIL A.
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Excellent store and great prices
February 5, 2018

The site has a very large selection and many products have good stocks that allow you to buy some products at the lowest price in the market, in addition there is a system of bonus points and unlike other sites, you can use these bonuses even when buying goods on the stock. I also want to mention a sympathetic tech support that solved all my questions.

Date of experience: February 5, 2018
Canada
1 review
0 helpful votes
Follow Craig B.
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I have now placed three orders with GearBest and i had yet to have a problem with shipping.

Any time I had a question regarding my order, it was quickly answered, as the support of customer service is excellent.

The product is a good price, if you can wait the 20 to 30 days for shipping. But it is much cheaper than anything you can find here in Canada.

I recommend you buy from Gearbest, as they provide great reviews for all their products from previous buyers which lets me decide if i really want the
Product before I purchased it.

Overall recommend to any online shopper, other then the longer shipping time (understandable being shipped from China) this site offers lower
Prices for good product.

Date of experience: November 28, 2017
Brazil
1 review
1 helpful vote
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Trusty website
January 15, 2018

My experience on gearbest has been really good - I've started buying products for a year already and haven't had any issues so far. The products always arrive at my home - and every time I had any doubts or in need of assistance, the support staff solved my problems with haste. Also, the prices tend to be quite low when compared to these on my country. Recommended.

Date of experience: January 14, 2018
Poland
2 reviews
0 helpful votes
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Best Online Store
January 24, 2019

I've bought a few items from Gearbest this past few weeks. All of them arrived shortly thereafter, and I am very satisfied with their quality, as well as the speed of their delivery.
Contact with Gearbest support team was great. In my experience, Gearbest is the best online shopping platform. There are several warehouses in Europe and United States.
Often there are really good sales, where it's possible to buy items at a very low price, and free shipping is offered. It's a store that really cares about it's clients.
I recommend it very much.

Date of experience: August 19, 2017
Portugal
1 review
0 helpful votes
Follow Nuno T.
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I've met Gearbest from youtube advertising and after 10+ purchases i'm glad i did.
As i said i have bought more than 10+ products and every single one of them, comparing to other shops, were the cheapest.
Also the support has helped me in any doubt i have.
However the shipment time could be improved.
"

Date of experience: January 24, 2019
Portugal
1 review
0 helpful votes
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Great shopping experience
September 12, 2017

I've been doing shopping on Gearbest since at least November 2016. I've bought a lot of stuff from there, and all the items have arrived mostly on time. On this particular one, the Xiaomi Mi Band 2, I got not only a great deal through coupons that they regularly make available, but I also got the unit in record time without choosing explicitly the fastest shipping method. When contacting support they are responsive and the small problems that I had in the past have all been fixed quickly.

I fully recommend them for a great shopping experience

Date of experience: September 12, 2017
Georgia
1 review
0 helpful votes
Follow temo b.
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First. Let's start with website and shopping experience. They have better website then their competitors, site's easy to navigate, find products and deals. As much as I can see in this 2 years, they always improve their application and website.
Second, they have very good and friendly customer support. I can not remember any issue that was not solved during a business.
Third: prices. Prices are always low, there are many flash sales and discounts also.
Fourth. Very good products and warranty. I had zero issues with products purchased at gearbest.
Fifth. Shipping options and speed. Shipping speed is extremely fast. I like that they have dhl and expedited shipping options for affordable price!

Thank you gearbest! Keep improving!

Date of experience: September 11, 2017

Overview

Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,488
value
3,464
shipping
3,496
returns
2,588
quality
3,443