DO NOT BUY FROM GEARBEST. I bought a pair of earbuds and never received them. I have messaged seller several times and they won't refund my money. I reached out to Gearbest for help and they refuse to help me. Now they won't even message me back. I want a refund. RIP OFF!
Now I'm enjoying my new BT-S2 Intercom, it's amazing! I love it! It was my first purchase and I'm happy. So, I already have 2 new orders with my friends and we are waiting for our new gadgets... There are many great things, I do not know what I'm going to buy now. You also get points for your purchases!
Greetings to users,
Below I will describe my opinion about the Gearbest store. The first thing that struck a long time ago is a wide range of goods. Goods are packed and shipped very quickly and reliably. Has made more than 20 orders, there have been several returns (mail work is very bad), the return policy itself is very good and customer-oriented, compared to other Chinese trading platforms.
I also ordered goods from the grocery (TV) and everything went very smoothly. Without a shadow of a doubt, I recommend this store to everyone.
I have been buying since November of 2017 and already go as 10 purchases that I do with shipment to Peru. Excellent attention The products they offer are innovative and the prices they handle attractive. It's my favorite stores to buy gadgets. 1000% recommended.
Gearbest is my favorite online shop. I love it because their prices are the lowest, they have original genuine products, and they know how to pack items safely! I sure will order a lot of items on gearbest!
I highly recommend this store! :)
I am very satisfied with the service of Gearbest. Why? Well, first of all the site is very accessible. I don't have to spend a long time before finding that goods where I am looking for. Up to now, everything I ordered has been delivered in an acceptable time and in good condition. All packages were well packed and protected.And last but not least, the customer service is doing a great job. Once I had a question, and within 12 hours I had a satisfying answer (take in account that there is a huge time difference between Belgium and China.
Will I buy more products from Gearbest? Absolutely
One of my last purchase at gearbest was order number **************405, 2 ip cameras and I am very satisfied with this seller and with the product. Fast delivery, good prices and nice customer support!
I made my first buy at GearBest, not a month ago, and the product already delivered at my home.
The customer experience is amazing, and the delivery were so freak'n fast.
Hope to buy soon with you guys again.
GearBest - one of the best sellers on internet.
Gearbest has some of the lowest prices on the market, especially with coupons or discounts. Recently I bought few smartphones and earphone. MEIZU M2 Note purchased for only $ 129.99 with free shipping, when the average price above $ 140. The product came of high quality. I plan to continue to shop in this store and recommended my friends.
A good range of special prices are significantly lower than other stores. I used to buy, and every time I receive something that I expect. Gearbest always сheck the relevant product description. Easy registration of orders. Those who are looking for Chinese electronic gadgets at a good price, I recommend this store.
I am a customer of the store for more than 2 years.
Always friendly support and answers to all my questions.Live Chat is open 24 hours a day.
Very diverse assortment, very competitive prices, a system of bonuses and discounts. Fast sending. Recommended shop!
GearBest is truly a beautiful site.
Contains a wide assortment of products many of which are at bargain prices.
Moreover, the shipment, although it may be slow, is free.
Highly recommended for your purchases.
It was a nice experience shopping from GearBest.com for all my orders. Until now I've made several purchases and have no complaints for their product quality, customer service, refund policy, and their dispatch times.
There are many online shopping sites that can reach worldwide attendance, but one of the best is www.gearbest.com.
For electronics and accessories is for sure is the best.
The shipping was fast, I've got at home in less than a month.
The products are exactly as described, original and well packed.
They accept every kind of payment methods, so is easy to pay the order.
Great service overall.
Todays GearBest is one the best place for prices hunters for China premium items. During sales or promotional actions they making best prices. Easy to use Android app. Nice after sale service. No problems with solving lost items or goods quality issues. A lot premium quality goods.
I have ordered a gearbest a dozen times. Each time the parcels came to me in great condition. The delivery time of unregistered letter is 2-3 weeks. I think it's a good time for shipping from China. Of course, you can also take a courier who will deliver the shipment within 2-3 days from the date of shipment. By the way, gearbest ships packages a day after ordering!.
If I have any questions, the store service will reply to it very quickly.
Products are always 100% as described.
Gearbest also has discounts in the form of points, so we can buy products even cheaper.
I recommend this store :)
Shopping on Gearbest is easy! Great prices, but thing that I like most are Customer Reviews. Feedbacks that shop received from customers about the items are very helpful. With shipping insurance I feel safe.
"Gearbest is really good store. I ordered there five times and i had no problems. They send packs fast and good protected for long trip. Products that i got are 100% original and works great, what isn't obvious when you ordering from other sellers."
GearBest is one of my favorite online stores for cheap asian goods. I like it, that I can collect points after I've submit a review or have bought an item. I also like the fast and nice communication from the employees. It would be nice if they post more reports for products.
Well always suspicious of the purchases abroad, especially in China. There they are afraid of: the provisional transfer of money and goods only after a month, and so on. But I was pleasantly surprised when I test ordered on Gearbest. Sent quickly without comment. Fully satisfied, I will still continue to buy.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Luis,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center