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Gearbest
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Gearbest

gearbest.com
Brazil
1 review
1 helpful vote
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Great platform
January 27, 2019

I had an issue in filling the blanks in my order, however the support was totally able to clarify the problem and solve it. Both products that I bought arrived with no problems and I'm totally satisfied.

Date of experience: January 23, 2019
RU
2 reviews
0 helpful votes
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Excellent Gearbest
August 24, 2017

For a long time and often I buy in gearbest. Always everything is fine. Delivery is very fast, the product is always quality and original, low prices and frequent discounts and promotions. Support service works great. Great store, thank you

Date of experience: August 24, 2017
Peru
4 reviews
2 helpful votes
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The shopping service is disappointing
February 4, 2018
Updated review

I made the purchase on 01-12-2017 and I was asked to wait until 04-03-2018 to receive my equipment have already passed the deadline and I still do not receive it despite having paid shipping insurance, the shopping service is disappointing

Date of experience: February 4, 2018

Malo pesimo defraudante
January 31, 2018
Previous review

English:

The order W1712290334446526 were sent with incorrect address which hurt me because now I have to pay a value of 36 USD to be able to receive it in my locality it is hard to buy

Spanish:
El pedido W1712290334446526 fueron enviados con direccion incorrecta lo cual me perjudico porque ahora tengo que pagar un valor de 36 USD para poder recibirlo en mi localidad es pesimo para comprar

Date of experience: January 31, 2018
India
1 review
0 helpful votes
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Gear Beasts!
January 19, 2016

It was my first purchase from a international shopping website and hence i was little worried to go for it or not. After some searching i got a good price on a watch that i was looking for about a month.

I got it delivered within 15-20 days so that was great and tracking was spot on!
Looking forward to buy more from gearbest.

Date of experience: January 19, 2016
Germany
1 review
0 helpful votes
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I ordered many times and now it is time to give back a bit. This eshop is amazing, best prices, excellent service and fast delivery to Germany. About 10-12 days from ordering to get my ordered goods.
All of my friends are ordereing now directly in China. It is so easy and fast. I am very happy with them.

Date of experience: February 2, 2016
Hungary
1 review
0 helpful votes
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I am really satisfied with Gearbest. Love to buy from them. Good customer service, fast shipping and good packaging. I had several high value order, and I received all of them without any damages. Highly recommended, never had any problems.

Date of experience: March 20, 2018
Portugal
1 review
0 helpful votes
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Best online shop!
March 25, 2018

Gearbest for me, is the best online shop to buy gadgets such Mobile Phones, Tablets and laptops. The support by Gearbest employees are awesome they are very kind. They have a lot of shippment methods, for Portugal the best is priority line the products don't stop on customer duties. I really recommend buying in Gearbest.

Best regards from Portugal

Date of experience: March 24, 2018
Lily L. Gearbest Rep
over a year old

Dear Jorge,

We appreciate your effort of writing this review.

We look forward to next cooperation.

Thank you,

Gearbest Customer Service Center

Portugal
1 review
0 helpful votes
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My very first time
September 29, 2018

Hello fellow internet surfers,

Today I would like to talk about our lord and saviour... nah, just kidding. I bet you fell for that one hehe

I'm here to talk about my experience with gearbest.
If I could rate it from 1 to Purple (which I can), I would rate it 10/10.

Easy to order, fast delivery, superb support.

Date of experience: September 29, 2018
Portugal
1 review
0 helpful votes
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I've already made some orders on the gearbest and I've never had any problems. The customer service is always available to help and the products arrive always well packed. I recommend this shop to my friends to buy electronic equipment!

Date of experience: October 15, 2017
Canada
1 review
0 helpful votes
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I'm fully satisfied by the customer service provided by Gearbest. I had to contact the service once and it was perfect.
Otherwise all products ordered from Gearbest were as expected. The shipping in time and well wrapped.

Date of experience: May 7, 2019
Mexico
1 review
1 helpful vote
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I have made 2 purchases with them and everything has arrived in perfect condition. Shipping to my country is cheap and relatively fast. They also have a great customer service. I plan to continue buying with them.

Date of experience: March 9, 2018
Italy
1 review
0 helpful votes
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Best site and low price
April 13, 2016

I made a few orders on this website, prices are acceptable, the products are exactly presented on the site, I liked the promptness with which my questions were answered each time, I will order more from them.

Date of experience: April 12, 2016
Sweden
1 review
0 helpful votes
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Stay away from this
December 16, 2017

Dont order anything from this hoax website. It takes months for them to even get their packages out of the warehouse even thou it says it should be done within a couple of days. This website is a total scam...

Date of experience: December 16, 2017
Lily L. Gearbest Rep
over a year old

Dear Linus,

We apologize that you are experiencing issues with your order.

For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Kindly note that the available shipping method of the package can be affected by item's features at customs and the limit in shipping company.
Kindly note that the estimated shipping time is valid regardless of tracking information availability.

You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html

We have offered you a tracking number via our Support Center. Please check this and reply back to us.

We have sent a message to you about your case via our Support Center. Please check this and reply back to us.

We look forward to hearing from you.

Best regards,

Gearbest Customer Service Center

Spain
1 review
0 helpful votes
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I recommend it
December 16, 2017

I bought a xiaomi wifi bulb for half the price as elsewhere and it came perfectly to me. I recommend it, I even asked if the product had already left the country and they responded quickly and without any problem.

Date of experience: December 15, 2017
RU
1 review
0 helpful votes
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Exelent shop and service!
January 26, 2019

Great site for buying various electronic gadgets. Best service for buyers. Always quickly answer questions about the product. In case of problems with the goods or delivery, they are always resolved quickly: they send a new product or return money

Date of experience: November 14, 2018
Portugal
1 review
0 helpful votes
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Very good servicce #W*******514794
June 20, 2018

About my last order, a mix between tech stuff and home accessories, every thing in perfect conditions, arrive in 10 business days

They sell items that real value the money, 99% of the time it correspond to the item and to the description (quality, color, material.)
The time it takes to arrive is very good
And you have an amazing customer service and after sales team that always solves the problems by helping the customer
Im a loyal buyer and I will continue to be

I recomend this store to every friend i have, i've made more than 20 orders with them and zero problems

Date of experience: June 20, 2018
Canada
1 review
3 helpful votes
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I ordered shoes for my son`s birthday present order #WW**************
And they send me wrong fake shoes, i requested a refund or a replacement for the shoes in November until now no response from them, when i send a message on their messenger the reply was that nothing they can do for me because they don`t deal with after sales issues. Please stay away from them.

Date of experience: January 5, 2018
Lily L. Gearbest Rep
over a year old

Dear Jean,

Thank you for your comment.

Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.

All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you.

Please send us any queries you have via our Support Center.

We have sent a message to you about your case via our Support Center. Please check this and reply back to us.

We look forward to hearing from you soon,

Best regards,

Gearbest Customer Service Center

Ukraine
1 review
0 helpful votes
Follow Katerina B.
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I lived in Montenegro 3 years and every deal was successful. Now I live in Ukraine and all the time make order just on gearbest because it more faster then another, and more better quality in products

Date of experience: January 10, 2018
Albania
1 review
0 helpful votes
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A good place to shop
September 17, 2019

I have shopped several times in these years and everything went very good. Even though with some products i have had some issues they have always reimbursed back the money i spent.
I definitely wold recommend Gearbest.

Date of experience: September 14, 2019
North Macedonia
2 reviews
0 helpful votes
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My Gearbest review
October 27, 2019

Order No: **************959
The Posture corrector belt was received quickly (3 weeks) and I found it to be well packaged in wrapping foam.

The belt has additional straps for strength and pressure in the under chest segment that help keep the belly from bulging.
Also, there are magnets to help the circulation in the spine.

I recommend this product.

Date of experience: October 24, 2019

Overview

Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,488
value
3,464
shipping
3,496
returns
2,588
quality
3,443