I bought on Gearbest good thing - tablet Lenovo P8 Tablet PC with Tri-foldable Protective Case. All ok, Snap 625 tablet core is fast and energy saving. The case fits perfectly, sleep mode is inherent. Delivery time less then 1 month.
"I bought xiaomi mi note 2 from gearbest in the 29.11.2017, it arrived without problems the 15.12.2017, it was a great experience, why? The product arrived well packed so the product won't be damaged, the product itself was the same as described in the website, the support staff are great, their help is very professional and they are very responsive, and the price was unbelievable, i've searched the entire web for the same price but i didn't find anything like gearbest prices and not just in phones, so as a conclusion if you want to buy a product, sincerely don't miss gearbest they are great."
This is a really good website to buy especially tech gadgets from smartphone to other stuff! The customer service is really helpful and the prices are at their best! The only cons is that sometimes shipping times are a little bit long if you choose to receive your order with simple registered airmail, but if you pick expedited shipping (for a few euros more) it will arrive very quickly! I am really happy about their products!
For example i Bought a pair of Xiaomi Triple driver earphones saving a lot of money confrontating the price with other ecommerce stores and i am really satisfied about them: The product quality, the assembly, the materials are premium quality. They have a great sound and they comes with a lot of accessories: various size silicone ear adapters, a nice carrying case and a carrying pouch!
My experience with Gearbest is very good. I bought several stuff from them and i can't complain at all. In my experience everything was always fine. I mention also the good support service, which is very reliable. I definitely suggest this site to everybody. With Gearbest you can't go wrong.
I ordered a few flashlights from Gearbest.com, esspecially Convoys.
Convoy C8, S2+ and S2+UV.
They were quite cheap, and original.
All of them working perfectly, so I recommend both
The products and the seller.
When placing an order for gearbest, it is always important after paying, open in a chat with support, to confirm that they have all the products in stock, since sometimes the order is not sent because they do not have in stock until a week more etc...
If any item is not available you are given the option to cancel that single item, or change it to another similar item... At the time of the confirmation your order goes out, this I do so that at the time of making the order send the maximum order in 2 days after having paid and arrive much more on time.
Gearbest is a good shop because they send you all the products in the same order, or if it exceeds the price so that they do not charge customs for the import, they put a lower price on the package so we all win...
Highly recommended and the products are good quality... and durable
Excellent store, with the opportunity to buy goods at a lower price than other stores. There are bonuses for the daily entrance, for reviews on the purchased goods, for photos and video materials in the review. Fast delivery is fast enough. It is convenient to make and pay for orders.
I have placed 5 orders with GearBest now, and have used their support services several times. I have always found service to be good, and communication timely.
There are 2 things I think a lot of people posting bad reviews forget:
1 - GearBest are based in China... They will take a while to respond to queries or problems, as they are likely in a different time-zone.
2 - GearBest are based in China... Items will take a while to ship if you use the free delivery option. If you want the item more quickly, use expedited shipping, or choose a local warehouse.
I've known this site for a long time and I can say that it is one of the best ever. I made many purchases and never any problems. This is my personal opinion and I have no reward for sharing from this shop.
I can only recommend it to everyone!
I'm really pleased about shopping on Gearbest.com, they provide a lot of good premium quality items such as phones and tablets also they often sale the good ones. Providing a fast shipping and packiging
Gearbest is best seller from all eshops in CN. Communication is on very good level, issues are solved on time. Packages and shipment is very fast. I am very happy that GB opened warehouses in Europe because then shipment and delivery is till 5 days. I can only recommend GB, they have lot of product from lot of categories. I registered to this eshop few years ago and I found and bought lot of quality items.
Very fast shipping time. Good products, fast delivery and awesome quality. I've choosen GearBest for my last purchases because it is the only one that offers good discount and a wide variety of products.
I am really satisfied with my recent order.
When my item is delayed and I opened a ticket. The reply with reasonable explanation made me wait more comfortably and finally the item was arrived to South Africa safely!
The price was amazing and the free shipping policy is so wonderful!
I often buy with Gearbeast and I'm satisfied with it. Advantages are quick delivery and distinctive goods, i. E. Xiaomi. One more thing is different promos and sales to attract new customers. Also, Gearbeast is one of a few shops, which provides track number, even if I didn't pay for it.
I wished to buy new gaming mouse for my PC. I'd looking a lot of stores and at Gearbest was lowest price for product that I liked. So I made my order and same day my item was shipped. Delivery time takes about two weeks, product quality is good and looks like at store picture so I'll buy more at Gearbest, thx for fast shipping and excellent service!
Gearbest has surprised me with every purchase, with its great prices, variety of products and quality of services, such as website infrastructure, support, shipping and handling of data and financial transactions. I really appreciate the active community and I am a customer and I am delighted to have chosen Gearbest.
I bought Xiaomi backpack on November 20th. I got it delivered in 14 days on Turkey. Seller is very fast to package and shipment.
I bought the product very cheaply (about $ 15). Thank you so much gearbest.
So, in a month I had to go to the mountains and I did not have a towel. I was going to buy it where I usually bought goods on the Internet - on all the famous largest Chinese hypermarket (starts on A ends in ex). However, after searching, I did not like the price, it was too expensive. And then I remembered that there are other sites, so I discovered Gearbest. I am very pleased that I saved a lot and got an ex-towel.
Gearbest is my favorite online shop
I order almost everything I need from here ( smartphones, flashlights, various accessories).
Their prices are really good, the packaging is great and the customer support is very responsive.
I tried several times asking for help for 2 Easycast receivers I bought from Gearbest. Website constantly gives error messages. Gearbest does not answer messages. What good is a cheap price if the product doesn't work and the seller does not even try to help despite many requests.
Dear Gus,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email to your gu******@yahoo.com with top solution.
Please check and give a confirmation back.
Thank you for your time.
Gearbest.com
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Jair,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Gearbest Customer Service Center