One of my favourite shops. Very good prices and a big range of products for every wish. I have made a lot of orders the last 3 years and everything was fine. Nice point system for your orders and free shipping for almost every product
It was a very good experience for shopping with Gearbest. Very good prices, coupons, flash sales each day all time. I monitored the prices for my favorite items and bought them with the lowest price in the internet. The delivery was within 1 month to Belarus. The app is a very simple and convenient for using. Recommend all my friends.
I have been a customer of Gearbest for a long time and after several purchases I am sure how much they are dedicated to suit very well to all customers, solve all problems quickly... congratulations to the gearbest for being the best shop for import.
I made the purchase on Gearbest.com. The product came to me earlier than expected. The experience of using and ordering on the website was very good, fast and at a great price. With the secure payment using credit card online, I was confident when making the purchase, but as I said there was no problem. The product coincided with what was announced and came well packaged. I was very well taken care of the doubts that came to me through the Ticket system. Certainly, I will buy again.
Excellent shop. I like to buy inexpensive goods on it. A lot of shares. A lot of goods are cheaper than 1 dollar. Delivery of goods is very fast.
I am very pleased with what came to me from the store. All working and quality.
I have been ordering from Gearbest for about 2 years, I have always received the packages on time and in the correct packaging. The after-sales service is very good, I have always had an answer within 24 hours. I recently ordered a drone paid with Paypal and received in about 2 weeks, which works very well. A very good site that I recommend.
Ordered a smartphone Xiaomi Mi Max 2 just for $194.5, despite the holidays the phone arrived on time ~ for two weeks. The price is the lowest in the market, the phone quality, in the original packaging. Very satisfied, Now I want to order a TV box, I will recommend to friends.
Excellent smart watch. Beautiful. It's nice to wear. Delivery with Gearbest is fast. I liked the store.
Main Features:
- Call / SMS reminder
-Anti-lost function
-Sport tracking
-Sleep monitor
-Remote camera
So, it`s a good place to buy, they practice nice prices and normally we have a lot of good discounts on quality products. The shipping is ok, not the best but I live in Brazil so we don`t have good shipping here. The support is very good, they are fast and when I needed something they help me.
These guys are terrible. Don't waste your time. They do a bait and switch offering a deal that they can't actually sell and then fabricate a line that the factory can't fill the order and they are extremely sorry. However, they then give you a credit on your account which can be used to conveniently buy the same thing you originally ordered for twice the price. During this process they also requested payment verification through a photocopy of your drivers license and credit card. I also found they have an "F" rating with the BBB. Terrible... just terrible.
I ordered a Korean style men's coat about 2 months ago for about 30 dollars. I never received the item. When I complained to the company I was told that I would get a refund amounting to 50% of the original amount because I had not purchased shipping insurance?. I do most of my business with Amazon and I have never been required to buy shipping insurance (I have never had issues with not receiving items either). So I was refunded approximately 15 dollars. Later when I left a not so complimentary review and rating I was offered a full refund. I have not seen it yet. They still had the nerve to ask me to revise (in a more favorable way) my previous review and rating after I got the refund
After I wrote a review about "no customer service", they got back to me and gave me great service. I believe that the issue was their website. It was confusing and I could not create a service ticket for a return. They have since contacted me and responded the way an excellent customer should.
Dear Jim,
We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it.
For any issues, you may send emails support.gearbest.com with the title "sitejabber+your order number+forwarding this email to complaint group".
We will continue serving you in the best way possible.
Best regards.
Gearbest.com
Since I started to be a user of Internet shopping I found this page that offers a wide variety of products, at excellent prices and very good quality, the customer service is very fast and quality, my products have arrived on time and Very well packaged. I definitely recommend this page to other users.
I have purchased several items from them and everything has arrived faster than I expected. It usually takes 3-4 weeks for things to get to Spain but I have received items in 2-3 weeks max. So far I have not had a single problem with the shop and they have been very comunicative and responsive. Will buy from again for sure!
I think that Gearbest is the best store online! I have bought 5 times, and always my products came in an excellent condition. The time of shipping and delivering is really fast. And I always want to buy from this shop. It's the best option to buy electronic products and all you can imagine.
I have made 23 orders and always fast delivery and good and fast relationship with support (I never ask anything about products damaged because all are well packaged, I ask just for product information...) sometime the box is a bit damaged. But never anything for the final product!
I love this shop!
100% recommended
The good reviews are paid for. I'm pretty sure geaebest.com is a huge Chinese scam operation. I placed an order months ago and still have not received it. When inquired about my parcel they told me it takes months because of a yearlong "festival". Save your time and money and go to Newegg or Amazon. Something I've should've done.
Dear James,
Thank you for your review.
Even though unregistered shipping methods do not come with a tracking number, please rest assured that the estimated delivery time is valid regardless of tracking information availability.
We have sent you a message regarding your issue in your account. Please reply to us there.
We hope you will receive your items soon.
Gearbest.com
Ordered replacement Mi band 3 chargers and a 32 GB micro SD card from GearBest.
Great prices at 90p and roughly £3 respectively. Beats most other stores in pricing which ship from China. Overall could not be happier - will certainly be back for more.
GB was initially recommended to me by a friend who had bought a number of items from GearBest, again happy with the price, shipping and customer service.
Both items I bought arrived 17 days after purchase despite being untracked (quicker than many other items from China e.g. from AliExpress).
Interactions with customer service have been wholly positive and set a good tone for future interactions.
All I can say is well done GearBest!
I have been buying from this store for a long time. Always a good choice of products, reasonable prices and responsive support. Very happy with the free espress delivery to my country. My last order W************** arrived in less than 10 days.
The website is easy to use, the deals are amazing and above all the support, I payed for an item and wanted to change it and the support helped me in the best way possible offering me even more choices.
All the products that I bought from gearbest were perfectly packaged and the shipping was fast.
Overview
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Vance,
Thank you for taking your time to write the review.
Gearbest items have varying processing times based on their warehouse location and stock availability.
Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The refund on wallet is just one of the options we offered. We always will arrange the refund according to customer's advice.
Occasionally, to stop online fraud we may ask our customers to participate in a risk control check.
For more information on our risk control checks, please click here: http://www.gearbest.com/about/verify-payment.html.
We have contacted you via our Support Center about your order. Please reply to us there.
Many thanks,
Gearbest.com