Cool shop with great prices! Bought MX4 Pro 32GB for the lowest price I could ever find. The phone has been dispatched in 3 days and after two weeks of waiting I got it. The package arrived safely and just as described. GB promised to ship international version and they did it! Would recommend this shop!
For the first buy, it's awesome to pay for something, and received in time. In good conditions. And to have a good support for helping in any question. Truly deserve 5 stars.
I bought a smartphone, it arrived really fast. And it is as described.
Keep up.
Excellent quality products all in one place i ordered a SMOK m80 plus mod and a aspire triton tank from here took three days to arrive. Thats just amazing shipping time. The build and battery is good the tank produces loads of vapour exactly what i was looking for. I will always use this site for my products thanks gearbest
I have sent 2 tickets in looking for my item ordered Nov 19 today is Dec 6 still no item... 1st reply was lame same copy of tracking ticket I had "Undefined" was all it said. 2nd inquiry had gone ignored now for 4 days! Going to try to get my money back Monday!
This just goes to show... ya get whatcha' pay for! Lowest prices mean no service here!
Hello, they have many issues as poor support, and many many lies. I order and pay this smartphone in stock (7 left) and now they say to me to wait 2 weeks to stock the product.:(
Finally they successful refund my money to paypal with no problems.
Gearbest have great prices, has a large variety of categories, itens and always have excellent promotions.
One thing that makes the Gearbest more reliable is the great description in the most of his products. There are review videos, unboxing, tests. For me, this is a huge positive point.
They send a picture of the package when it's ready to dispatch. Which, in my opinion, brings more peace of mind to the customer.
You can require a faster dispatch just clicking one button. They usually take 2/3 days to do it.
My order took about 20 days to arrive in my country. I'm from South America.
I'm very satisfied with the product quality.
I have nothing to complain about Gearbest.com
I have ordered many items including my last Walkera Runner 250 Nr W**************.
Everything was perfect. Fast Shipping, best prices, great customer care.
I made 2 purchases on the gearbest, and they came in intact and in perfect condition, besides the quality of the products which is really very good.
Gearbest cares too much about the satisfaction of its customers and this is something very important for an online store.
Have done many purchases in the gearbest, I live in brazil and all the orders arrived perfectly and working perfectly, making it clear that i was not paid to make these comments, I just want to share with other buyers that the store is recommended for all..
I found out about GearBest in October 2016. Since then, I've purchased a lot of itens in this website e I can say that I'm pleased with every single one.
The costumer service is excellent and they are always concern about the happiness and satisfaction of their clients.
It is my favorite online shop without doubt!
Gearbest is the best vaping site I have found for devices, atomizers, coils, and all miscellaneous accessories for e-cigarettes, firstly, the prices of the products and the fact that all are 100% original, you can always find something with a high rating on huge discount, secondly, the rating system is very efficient, you always know what you are going to get according to other people's reviews of your beseeched product, thirdly, dispatch time, items are usually dispatched within 24 hrs. With the exemption of holidays or Sundays. Finally, customer service, unlike other websites, on gearbest.com you will always get a swift, right to the point answer to all questions regarding all issues, from estimated shipping time to commercial invoices. In all GearBest: simply the best!
I have made several orders from gearbest and eveything was ok. The items were always of good quality and way cheaper than other web-shops. I bought from every category and Ihave never been disappointed. Deliveries take about 10 days to reach Europe. For any issue or question, the service staff is always willing to reply quickly and satisfy your needs
According to my personal experiences with the store gearbest, I can say that it is really great for several reasons. The first is the variety of products in the store, the second reason but no less important is the price, a reason I particularly like is the ability to use coupons to save on certain products or certain categories, but the icing on the cake It is possible to use points to get a further discount. As far as shipments are impeccable, no customs cost, respected timing and good packaging. To end the service is seriously reliable and try to respond as early as possible, available and serious. I highly recommend gearbest
Gearbest is an excellent сhinese online store. If you want item at very low prices you must search it here. There are regular sales and special promotions. Some brands on Gearbest are the cheapest on the Internet (e.g.: Xiaomi, flashlights Convoy or Nitecore). And also you can choose many delivery options.
I bought many items from GearBest (over 20 items), and all products were original and excellent quality. Every order was fast packed, shipped out and delivered.
Recommended 100%.
I have already made 4 orders on Gearbest with which I am completely satisfied, everything arrived well packed and in perfect condition.
On my first order there was a problem with the carrier and Gearbest promptly solved the problem. I recommend the Gearbest to purchase technology equipment.
I am located in Mexico, is difficult to get the latests tech items yo low price, that's why I have been buying online@ Gearbest.com since 2015 and I will continue doing so. Buying is so easy and safe, they give you a lot of options to pay (credit, debit, paypal, transfer, even paying in convinience store) and up to 4 shipping methods. They have an efficient support team, is easy to solve any issue by submitting a ticket. Also, they put on sale amazing items for a limited time, and their prices are really low.
I am very satisfied with the products, prices and support from the Gearbest.com staff.
Definitely, Gearbest.com is my favorite website for buying tech, gadgets, clothes, home & garden items at lowest prices.
I ordered in stock item, and inquired 1.5 months later, as no shipment updates; turns out, it was back ordered, and they offered to ship 2 wks later. They offered to credit their "wallet" or sell me another item. Read reviews on R. Ddit. I'm not the only one with customer service issues. I had to insist they refund 100%. What a waste of time. I don't believe I'll do business with them. I should have read review earlier.
The GearBest online store site is easy to navigate and find the things that you want at great low prices.
Both the site and mobile app have a nice overall view aspect and appeal to the products making easy to get all descriptions and reviews for them.
I bought a lot of things this year, but the one that pleased me the most was a cell phone, because it came quickly in Brazil, which is very rare for me, I was quite surprised with the speed, even more in this period of year end
Gearbest is a great company to get products from! The prices are the best around and shipping is very fast. I have bought many items from Gearbest in the past 2 years and I am extremely happy with everything. I will continue to buy more from them.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Antonis,
We're extremely grateful for your constructive feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
It would be very appreciated that you could reply us in original tickets.
Many thanks.
Gearbest.com