Quality products, delivery in time, gearbest is way too good than many other sites
I have bought for 1 year so far many gadgets, watches, smart watches
Gym gear a Xiaomi phone and other phone accessories :)
The Product did not arrive and they sent another one after the expiration of the protection term. The delivery was very fast and the product is of excellent quality. Even my friends asked to buy for them, too. I recommend the Gearbest.
These people are a joke, order phone and paid premium postage, six days and phone has not been sent, premium postage states delivery 4-7 days. Now they want me to close my paypal claim and they will send it within 5 days.
Bosch Mini Handhold Adjustable Electric Screwdriver 3.6V 6 Gears Cordless Rechargeable Tool. Order **************666 - https://www.gearbest.com/screwdriver-screwdriver-set/pp_*******477.html?wid=******* Great price for the Bosch Electric Screwdriver, ordered on 11.11, shipping was a bit slower than average but this was expected due to the volume of orders at that date. Product arrived well packed and works great! I have been a customer of GearBest for over 2 years and I am extremely pleased with both shipping times and support which I had to use on several occasions. I was NEVER overcharged and was always compensated on lost packages or damaged goods.
I've heard of this site from a friend, since then, Gearbest has become the number one site for me in terms of variety of products, it's full of things you really need in everyday life and the products are the best quality
I love Gearbest! I ordered a XTAR VC4 Universal 4 charger and it arrived in less than a week. Authenticity sticker checked out. Incredible prices! I not only recommend them but will also continue to be a customer well into the future!”
The best android TV in the best price only from gearbest! The biggest online shop ever! They served me as a valued customer and suggested me the best ways on how to receive my product tax free and quickly! Thank you gearbest!
Do not order from this website. All the positive reviews are scammers! I live in USA in VA and it took me 1 month to receive my phone. They are horrible to deal with. Very poor customer service. They do not care about anything except taking your money. Do not order from gearbest.com please! Save your money and deal with EBAY or craigslist. I got scammed and I want to leave as many negative reviews as possible.
Dear Sammy,
Thank you for taking your time to write your review.
We would like to offer our sincerest apologies to you for the issue.
If you choose flat rate shipping, it is regular mail and it is a slow shipping method.
All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
Would you please offer us your order number so that we can check more details for you?
Thank you again for bringing these matters to our attention.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
Absolutely no concern to resolve your issue. I received a product with half the parts missing. They are unable to understand English and a thread of thought. Support emails are polite but unhelpful. They lose information, misunderstand the issue and keep placating you until you give up. The value of the product does not warrant the hours of emails to TRY and resolve the situation. Worst service on the Internet bar any!
Dear John,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email to ******r@gmail.com with top solution.
Please check and give a confirmation back.
Thank you for your time.
Gearbest.com
Shop Gearbest is the best Chinese online shops where I made purchases. Search for a convenient store, a lot of goods in stock and on pre-order with good price. There is also a great app on the phone with a very user-friendly interface.
Support is professional and responds very quickly, which pleases me as a buyer. For tracked shipping you have to pay a little bit, but there is a wide choice of postal services.
I have done many orders in this shop, mostly phones and accessories to them. All orders received quickly, in good condition.
My last order W************** - Nillkin Frosted Phone Case Cover and 2pcs color: transparent Screen Protector for my new phone I ordered 4. 08. 2017 and received after 2 weeks. Everything is just fine. Packaging reliable, all received safe and sound. The product matched the description and was a good fit for my smartphone.
Thank you store.
Recommend to buy on gearbest.com
I was looking for a new transmitter for my 250 dron, and after settling for a certain model I decided to order it from Gearbest since they sold it for the lowest price I could find (I checked a lot of resellers from China). I registered an account and put the order up, immediately paying for it through PayPal. On my profile page I could see that my order status changed into Payment verified right away, and the day after the package was already shipped out. I didn't have problems with parcel tracking. Tracking worked and package arrived one week after my payment. The transmitter was safely packaged and worked without any issues. I had the quick experience with the customer support and it was very positive. I got answer very quickly (in 4 hours) and there was no language barrier. So, in overall I was left with very good experience with Gearbest. I can safely recommend the company to everyone.
Bought an Ourtime X01S smartwatch from Gearbest.com. The watch was defective and used (pictures in the gallery lol). Would not recognize any sim. Gearbest offered to refund me $10 or points to buy another (defective?) product. Got to love buying online and being your own quality control!
Dear John,
Thank you for your review.
We are sorry to hear that your product isn't working to your satisfaction.
Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
We regret to tell you the order number provided is an incorrect one.
Could you please provide the correct order number for us here?
We will do our best to help you solve the issue.
We hope to hear from you soon.
Gearbest.com
I buy constantly on this site and insanely happy different bonus points and great discounts! Last buy Xiaomi PowerBank and Xiaomi Yi! Everything came quickly and without damage. It was Packed in the LSP. Unopened boxes, on the website Xiaomi passed confirmation of originality. All works without problems. On purchases above $ 20 get free tracking number, so I recommend everyone to order a big amount, because then the bonuses will be more! I will continue to buy on GearBest! Thank You for being with Us!
In November, I wanted to buy some small designer of my daughter. I chose a long time shopping, but I chose Gearbest.com. I have never experienced this store, but decided to try to book it in the constructor. Select product. The designer has managed just 1.50 dollars! I was surprised that this amount is already included shipping. After ordering it took less than a month and now I got a gift for my daughter! The box was slightly dented, but it is the problem of my mail. So cheap and so fast! My daughter is pleased and I am glad that trust in the purchase of this store!
Gearbest is an awesome shop for products out of china. They have fast delivery and great prices.
Somtimes a parcels needs longer than excpected but gearbest does thier best to resolve this issue by contacting the carrier. Also if you have other questions the support tries to solve the issues as good as they can.
I have been using this store for more than a year and are very pleased with it. The goods always correspond to the description and the original brand. Technical support is very good, always answers questions and goes to meet the buyer.
Gearbest is in my experience currently one of the best online stores. The website itself is clear and easy to navigate. I appreciate avaibility of various filters. The store has wide offer of items for best prices available. Plus you will get good support and you can trust that your order is in good hands. On the top of that there are various discounts availible, coupons, credits... Just perfect!
I have made several orders, shipping time is good (circa two weeks in average with time on customs office included). Goods always came intact, tracking was provided.
I cant seem to send a concern to Gearbest through their support process. My order is wrong and I need to amend it. The support is not easy as they state. I have been over charged for an Item I dont need.
Dear jane,
Thanks for your feedback.
We are sorry to hear that you are not able to contact us.
Please kindly check your email, we have contacted you in the email. For any issues, you could feel free to contact us on site: support.gearbest.com adding the title: sitejabber complaint + order number + forwarding this email to complaint group.
We will be always at your service.
Thank you for your kind understanding and support.
Gearbest.com
I did not have any problems with the orders I gave. It's a very secure site. I sent the products I bought fast. He reached me right away. There are many product types. I think it's a beautiful shopping site. Definitely recommended.
My experience with the gearbest for already has been simply FANTASTIC. There is no better way to describe it. I live on the other side of the ocean and I have orders that have already arrived in a week, certain that it was a few times that happened, but it happened and the normal thing is 2/3 weeks. Which I think is very good.
Gearbest is safety, good prices and mainly, quality.
Overview
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tony,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email to your *******y@hotmail.com with top solution.
Please check and give a confirmation back.
Thank you for your time.
Gearbest.com