I definitely recommend gearbest they are a very good company to deal with. I purchased a watch from them and using DHL it arrived within a few days which is a very quick delivery. I am very pleased with the watch which is a Cadisen. Thank you Gearbest.
Gearbest is the best solution to buy products from cina to Italy. I don't pay any extra taxes from this site and the shipping is very fast with Italy express. There are very flash sales and I buy during these!
Hi to all,
I bought a Tv box and the shipping time was less then two weeks.
The price was better then ebay and alliexpress for that product.
The quality of the tv box was as expected.
Best regards
Adi
Great website, I bought a Razer Elite mouse, for 41 pounds, with free shipping and it arrived a week later.
Genuine item at a great price, usually at the retailers in UK I find the same item priced from 50 to 70 pounds.
I am very satisfied with geabest because everything I bought on the website arrived in perfect condition and very fast, I really like to buy on the site because the products are of great quality and the price is fair.
This shop Gearbest just super! Ordered Original Xiaomi Pocket *******mAh Mobile Power Bank believe the order came quickly, the quality is very good, the original brand product. And the price is affordable. The quality is excellent. In general, I am very glad and happy that he bought in the store Gearbest.
For two years I have been purchasing electronics at the Gearbest store. Every time this is a good experience. My last purchase in the Gearbest store is the Teclast A10H tablet. The store takes care of its regular customers and sends e-mail offers with a good discount. Using such offers I bought amphit, ssd, band, and even sports sneakers. And every time my purchases come very quickly because the store sends them to the delivery service UTEC. The last purchase arrived in 14 days, which is a very good result.
I bought a smartwatch with a good price, everything arrived fine and the best in the delivery time that was planned, without a doubt, is a great site that I keep buying on the site and indicates to my friends.
During the time of cooperation with the store, I managed to order 15 goods with a total of ~60$, so I can judge the quality of the store. Delivery to the city of Dnepropetrovsk is quite fast, on average 2 weeks. In all cases, the goods arrived in the integrity. I liked very much that in case of ordering several goods with one check they are sent by one parcel. The store has a pleasant system of discounts and bonuses, thanks to which, the price turns out to be very profitable. Also, the store encourages bonuses and discounts for an overview of the goods received and I really enjoyed it.
Thanks to all these qualities, I can recommend this store to you.
After buying several product xiaomi, I find myself with my package is confiscated by DHL and asked me to pay 41 € euros for € 100 paid on site. It's a ripoff.
I contacted support on several occasions, and this bunch of $#*! does not answer me!
I never bangood or problem on aliexpress, but Gearbest, NEVER! A beautiful bunch of escrot!
Very beautiful shop! I make a purchase in this store and I enjoyed it! Very fast delivery, quality product. Great support! The store carries a lot of stocks and so many great discounts! I advise everyone to make purchases in this iagaztne!
At the beginning i was a little nervous but after i purchased 2 phones (1 package) i got them in 5 days by DHL and i was so happy, the box was as new as possible, not broken or whatsoever, the cellphones also good and in perfect conditions
My first review was for a buy that I made 1 year ago. Since then, as I told to my past review, I made 7 more orders! Everytime I find a big variety to choose from. The choices I have in this store are very wide, from very cheap to expensive ones. The description of every product is very detailed and the price, compared to other similar stores very good.
I chose for shipment Registered Shipment so I can track my orders. I received all my orders within the range of estimation I had when I ordered, more closely to the minimum days. I said estimated time 15-30days and I received my orders in about 20-22 days. The customer support is superb and truly willing to help. When I am looking to buy something I need I go straight to Gearbest.
I will definitely buy again from Gearbest.
I began using Gearbest year ago when i was looking for Chuwi Lapbook. I get great deal, I couldn't imagine before. I may say that this was my best shopping experience in internet. Since that time i have brought in Gearbest one more notebook, mobile phone and some other stuff. There is always very interesting deals for quality goods and if you spend some time for product price research, then you may usually find out, that the final best price offer is in Gearbest.
The Gearbest is my best site for shipping eny items (electronic, phones, Bags & Shoes, smart watch...) I'm satisfied for all orders The important thing is the site Money back If The product is damaged; Or delays in delivery within two months and The delivery is enough quick. And the package is excellent; Every friend of mine knows gearbest from morocco And outside Morocco.
I would always recommend the site; I also have a channel on YouTube I review all the products I bought from Gearbest
Thank you Gearbest! I'm going to buy on Gearbest again.
I think every Gearbest's buyer will be satisfied with site service, prices, delivery time and good support.
We will always be with you.
I bought a Xiaomi mi 8 from gearbest just over 11 months ago, the phone is having a catastrophic failure and cannot be used at all (it is a paper weight at the moment). The phone has a free warranty repair for 1 year but after sending through information and photos of the problem i had with the phone I was told the phone cannot be fixed and I can keep the phone and they will send through a partial refund of $100 USD when I bought the phone new for $465 USD.
I told them that if this phone was repaired for free I could sell it for at least $300 USD second hand, so by them not repairing it i'm losing a lot of money for a phone I've used less than 10 months before the failure.
They do not want to repair the phone and saying they cant do anything about it.
They have recently offered $150 USD but like i said to them this is still far from the price I could sell it second hand if they had it repaired as it is still under warranty.
Dear Sebastian,
We are sorry to hear you are having issues with your product.
Please note that most of our products come with a 45 day guarantee. After this time has passed, you may contact our Support Center for technical support.
We have sent you a ticket regarding your issue. Please contact us and we will provide a satisfactory solution to your issue.
We look forward to hearing from you,
Gearbest Customer Service Center
I bougth a telephone, Ulefone Be Touch 3, along with other things. The telephone never worked properly, none of the cameras seemed to exist for use, and other features couldn't work either.
I contact then and they told me to send the telephone back.
4 month now and I'm still waiting for any kind of answer.
It took a long time for the parcel to get to gearbest headquarters, but in the end it arrived and I got my refund.
Dear Manuel,
We are glad to hear that your case is resolved to your satisfaction.
Thank you for updating us on it.
For any issues, you could feel free to contactus on site: support.gearbest.com adding the title: sitejabber complaint + order number + forwaring this email to reputation group.
We will be always at your service.
Thank you for your kind understanding and support.
Gearbest.com
It is a good product to use a KODI media box. Unfortunatelly, the remote control can not power on/off the Android 5. 1. 1 media player, so it has the original remote control too. It works perfectly with Android 6 and more.
I've buyed many things at GearBest mostly gadgets, all the products were like it has described, I'm very satisfied and I'll continue buying at GB.
All this products are perfect, the products match the description, the orders arrive in time
In my opinion all the products are perfect, nice and resistant, the product always match the description.
:)
Gearbest is a great shop at modest prices and with great products I have been buying for years and I have never had problems. Shipping is fast and without any problem great superconsulted customer service
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Lionel,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We apologize for any inconvenience. We are sorry that for tax and duty issue, we have detail terms. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards.
Gearbest.com