Gearbest

Hi, few weeks ago I ordered vacuum cleanr on Gearbest webpage. Delivery was realy fast - 2 working days (package was sent from EU warehause - no additional taxes :) ). Good product quality and free delivery :)

I really like to buy on gearbest. Great prices, everyday deals, never had any problems with payments/customer service/shipping. Once you try it, you'll definitely enjoy it

Dear Joseph,

Thank you for contacting Gearbest.

I am sorry about the problem we have caused.
I have checked that we hava reship all items to you.
The shipper has lost the item.
Since you are the valuable customer for uswe have contacted our manager to deal with your order firstly.
We can refund 50% of the item to you.
Could you please tell me your decision?

Thanks for your understanding and assistance.

Best Regards
Wanda_Hu
Gearbest Customer Service
http://www.gearbest.com/

23-11-2015

Pleasant support, pretty fast delivery. Always good package packed. The only thing that I want - addition to the assortment.

I ordered a fairly expensive items all come in the best shape. The same kind of goods store photographs before his arrival, that's fine. Everything is tracked and there are many kinds of deliveries, until the courier.

Order: W**************, nick - GLoby

The most important thing - the price. Reduced rates compared to other sites analogs. Just why I choose this store! The photographs sent to me powerbank a few days!

I ordered two hoodies for Christmas, $15. Each. I then recieved a email from DJL that o would have to pay over $40. In boarder fees and taxes. I refused the order and now Gearbest says they will still charge the fees and keep the hoodies. Folks they hate us and ate taking advantage of email clients. Customer service can't even communicate in English. Don't do it, go some where else. On another blog they have been caught scamming blogs with Great Service messages. Buyer beware.

I have been shopping on GearBest for 2 years. This online store took my fance because its promotions were very exciting and also discount policy was good. You can save on this site using points which you receive for shopping, though you get even more discount even on promotional goods.

First thing i ordered was phone Meizu MX4, which i use till today, it cracked 2 times and both time i replaced screen and all functions work properly.

You can hear many dissapointing reviews about bad delivery. I can assure that those problems concern many retailers and even if i did not get my goods which occured only a couple of times (50+orders) Gearbest offered great offers including resending goods, adding points with greater value than price of the goods or even full refund.

I recommend this retailer to all new members!

I bought a ROMOSS Sense 6 Plus LCD *******mAh External Battery, by price USD 22.45. Shop sent the order for the next day. This product came quickly, about 22 days, without any damage to the packaging. Power bank fully justified my expectations. I charge 2 devices at the same time, 1a and 2a amperage ports. Goods match the description. I recommend the store for shopping!

I ordered a Chuwi hipad X on november 28 noticed in stock with a 14 days delivery.
After 5 tchats customer service today december 15 tells me product isn't in stock and they estimate shipping Dec21-Dec 23, previously they estimated shipping Dec 11-Dec 14.
They replied me"stock and availability shown on our site are for your reference only"
Be carrefull when you order.
Otherwise you'll have to explain your kid why he has no gift for Christmas.

Order No.: **************828
31/01/2019 21:29:59

Overall experience with GearBest is rather good. Ordered a pair of bluetooth earbuds "go, comma i7S TWS". The item arrived in projected timeframe and turned out to be of poor quality.
The issues were: less than an hour playback time at fully charged earbud batteries (contrary to 3-4 hours promised in manual); constant and sudden disconnections from a BT device.
The GearBest Support however did a great job in resolving the matter and refunding the items' price.

I live in Ukraine, I regularly make purchases on various Internet sites. Most often I buy goods for personal use, but sometimes ask them to help them order. I concluded that there is nothing better than this store! The lowest price of goods, excellent customer support, very fast delivery. Service at altitude. In addition, as a payment is used pipel, then all payments are insured. I also want to note that all purchases in this store are perfectly packaged and each, even the smallest purchase, has a tracking number. My last purchase is Teclast H10. I have very little money, I received an excellent smart bracelet that provides many functions (pedometer, clock, alarm clock, message reading and much more). In general, all the consoles shop Girbest!

I ordered 3 items at the same time (mi powerbank, each g2100 stereo headphones and mini table vise). They were all put together and shipped out quickly after the payment was made. These items came in around 15 work days which is rather quickly, given my destination country (it usually takes much more to arrive). All three items were well packaged and securred with bubble-wrap. The packaging and the contents of the shipment was intact and in perfect working condition. I am very happy with the quality, speed and tech support of the delivery, as well as free shipping number via Netherlands POST mail-in service (some other sites require additional fee for the tracking number). I am sure to buy more tech gadgets from this reseller in the nearest future.

I bought two weeks ago a paír of xiaomi sneakers (order number: WP**************) which where supposed to arrive in 10-15 business days.
Two weeks later I check on the webpage and they haven't even send them yet.
I write a message asking what's the problem and by answer I receive a machine written message telling me that either I can wait for one more month for them to send it or change the order for another model. And that's it, not even an apology or explanation for what's the problem.
My thought to this is that they sell a lot of things they don't have in stock, specially in the flash offers ( is not the first time that happens to me) and later on, when you get tired of waiting they ask you to change it for something else.

I both several items (2 smartphone blackview, a bag kaukko and a tablet with keyboard voyo)
Everything was OK. Price, shipment, seller answers and product quality/correspondence.

I hope it will continue on this way.

Order number W**************

Thanks