Talking about the gearbest, I cannot imagine my life without this company, they have any type of stuff, they have a great deals on items, the website is so easy to use and the support is so fast compared to other online shopping websites. If something bad happens, you don't get your items delivered they refund you full price or even try to make what is better for the customer. They do everything for the customer! I have been using gearbest 5 years and over 100 items bought there was no issue at all. Gearbest loves you! The only one I love to buy at! Gearbest 10/10!
I follow xiaomi production. I was expecting the output of the smart speaker. I bought it in preview on gearbest, at a great price. The package arrived in less than 10 days, I did not even pay the shipment. If you want to buy from China Gearbest is the top!
I've seen some bad reviews for gearbest in sitejabber, but my orders are all coming through nicely.
Last one was a Xiaomi Yi Camera that was shipped immediately from a european warehouse, and i received it just 5 days later.
With more than 20 order, i had a non-show with one of them, and after contacting the, i got a full refund a few days later.
Excellent shop, a lot of stuff to buy, and great prices.
I want to share my experience on GearBest. The site is beautiful, clear navigation, products are divided into categories, there is an advertisement about new products, promotions, sales, contests, games. The app looks absolutely the same. The process of ordering and paying for goods is understandable even to my grandmother. I advise you to buy through PayPal. Delivery to my country (Ukraine) is relatively fast - 14-25 days, but sometimes 10 days, so the delivery is super. When you pay for the goods, you can reduce its price by applying points. Points can be obtained for purchased goods, reviews of goods, you can also receive points in the application. The support service works well, responds within 20-24 hours, but I would like to answer a bit faster. GB is a great online buying platform, somewhat better than Ali. GearBest's Team is full of honest and good people. Conclusion: I am satisfied with absolutely everything and recommend to use it.
For many years I have been buying goods at the Gearbest store. Their delivery is fast, the prices are pleasant, the quality of the goods is good or excellent, the support service answers quickly and solves any questions that may arise. Half a year ago I bought a very good, fast and high-quality Kodak 64 GB memory card, it still works without problems. Order number **************107, order time 13/02/19.
I bought 3 phones at gearbest along with a few smaller items like wireless headphones; one of the phones was by a small company called elephone and it wasnt working as it should; gearbest offered me a new phone (I picked xiaomi mi mix 2) and it worked perfectly for me! Great customer service and amazing products would get my tech from here!
I have used a number of online shops and some have proved to be scams. However, my experience with Gearbest has been a breeze. Even though I am far away in Namibia, my orders have been dispatched promptly and i received them on time.
Gearbest Support service is also effective and the staff respond quickly on queries raised.
The tracking function also provides updates and you can trace your parcel easily.
I have made several repeat purchases and I would give my recommendation to Gearbest without any reservations for someone who is considering buying from them. They also have a wide range of products to choose from.
Worst experience! Purchased an item from them. Placed order, even bought the "expedited shipping" for 7 business days as suggested, otherwise the shipping would take over a month. But after the estimated time, the item was not even packed. So I contacted them, they said it is out of stock. What the heck? You don't even notify your customer after the payment for expedited shipping? Because that was when you were supposed to pack and ship! Customers' time and money were wasted, but there is no compensation!
I started buying on GearBest recently, and already made more than 40 orders! It is very good that you do not need to look for sellers as in Aliexpress, which saves your time! Prices in GearBest are very pleasing to the buyer, much lower than all competitors, and if the "flash sale" or coupon is so generally a gift! You can earn points, which can make the price lower by 30%! Excellent store support quickly answer and solve the problem, always go to a meeting to the client! Fast forward the goods, if any! All products are original, and you do not need to be afraid for forgery as an Aliexpress! The first purchase was Xiaomi MiTVBox 3, and he arrived to me for two weeks, was very surprised by the fast delivery! I am very glad that I found such a store!
Hi, everyone! I just want to share my great experience with GEARBEST. I've made several orders, and they had never let me down. There are so many nice words about gearbest.com, and can confirm that it is the best place to buy so far. Great prices, great customer support, and delivery was faster than I was expected. Never had any kind of problem with purchased products.
The site has a very large selection and many products have good stocks that allow you to buy some products at the lowest price in the market, in addition there is a system of bonus points and unlike other sites, you can use these bonuses even when buying goods on the stock. I also want to mention a sympathetic tech support that solved all my questions.
I have now placed three orders with GearBest and i had yet to have a problem with shipping.
Any time I had a question regarding my order, it was quickly answered, as the support of customer service is excellent.
The product is a good price, if you can wait the 20 to 30 days for shipping. But it is much cheaper than anything you can find here in Canada.
I recommend you buy from Gearbest, as they provide great reviews for all their products from previous buyers which lets me decide if i really want the
Product before I purchased it.
Overall recommend to any online shopper, other then the longer shipping time (understandable being shipped from China) this site offers lower
Prices for good product.
My experience on gearbest has been really good - I've started buying products for a year already and haven't had any issues so far. The products always arrive at my home - and every time I had any doubts or in need of assistance, the support staff solved my problems with haste. Also, the prices tend to be quite low when compared to these on my country. Recommended.
I've bought a few items from Gearbest this past few weeks. All of them arrived shortly thereafter, and I am very satisfied with their quality, as well as the speed of their delivery.
Contact with Gearbest support team was great. In my experience, Gearbest is the best online shopping platform. There are several warehouses in Europe and United States.
Often there are really good sales, where it's possible to buy items at a very low price, and free shipping is offered. It's a store that really cares about it's clients.
I recommend it very much.
I've met Gearbest from youtube advertising and after 10+ purchases i'm glad i did.
As i said i have bought more than 10+ products and every single one of them, comparing to other shops, were the cheapest.
Also the support has helped me in any doubt i have.
However the shipment time could be improved.
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I've been doing shopping on Gearbest since at least November 2016. I've bought a lot of stuff from there, and all the items have arrived mostly on time. On this particular one, the Xiaomi Mi Band 2, I got not only a great deal through coupons that they regularly make available, but I also got the unit in record time without choosing explicitly the fastest shipping method. When contacting support they are responsive and the small problems that I had in the past have all been fixed quickly.
I fully recommend them for a great shopping experience
First. Let's start with website and shopping experience. They have better website then their competitors, site's easy to navigate, find products and deals. As much as I can see in this 2 years, they always improve their application and website.
Second, they have very good and friendly customer support. I can not remember any issue that was not solved during a business.
Third: prices. Prices are always low, there are many flash sales and discounts also.
Fourth. Very good products and warranty. I had zero issues with products purchased at gearbest.
Fifth. Shipping options and speed. Shipping speed is extremely fast. I like that they have dhl and expedited shipping options for affordable price!
Thank you gearbest! Keep improving!
Among many websites that I have used for shopping, I must admit that Gearbest is the best so far. This an honest review based on my own experience. First the website is safe for financial transaction, so no fear that your paying details might get stolen, there are many stores in the website offering a variety of products and I have grabbed some clothes, phones and other stuff over the time. The website offer different methods of shipping with reasonable prices, and on top of that the insurance system. For every valuable item I buy, I pay a small extra insurance fee which guarantees that I can get a refund easily or send me another brand new item in case of package loss or damage, knowing that all the item I have bought from them arrived safely. This might not be important for many but for me, I'd like to have extra guarantees for what I purchase. Briefly, this website is totally worth it, so shop with confidence here.
DO NOT BUY FROM GEARBEST. I bought a pair of earbuds and never received them. I have messaged seller several times and they won't refund my money. I reached out to Gearbest for help and they refuse to help me. Now they won't even message me back. I want a refund. RIP OFF!
Now I'm enjoying my new BT-S2 Intercom, it's amazing! I love it! It was my first purchase and I'm happy. So, I already have 2 new orders with my friends and we are waiting for our new gadgets... There are many great things, I do not know what I'm going to buy now. You also get points for your purchases!
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Ya,
Thank you for your comment.
GearBest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Kindly review our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
We have contacted you via our Support Center about your order. Please reply to us there.
Best regards,
GearBest Customer Service Center