Wonderful site. 3 years ago and I use it. High quality products at a very reasonable price. There is excellent technical support for problem solving. I do not forget the speed of delivery
Discover the Gearbest by accident. I was in need of a TV Box and the prices in Brazil were very expensive. Upon entering the website of Gearbest, I loved the prices and organization. The ease of paying installments on the card and various forms of posting were of great importance.
Today, I'm taking advantage of my Tanix Tx3 Mini Box TV, which was delivered well packaged and super protected.
Thank you Gearbest!
By Antonio, from Paulista/Pernambuco, Brasil
Dear Antonio,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Gearbest Customer Service Center
Communication is at a high level. Shipment received very well packaged. I live in Portugal
I have bought more ten 10 items, all came at time without any problem so far!
Great prices!
I frequently buy stuff from gearbest, and their customer support hasn't let me down a single time. They are always quick to react and quickly solve the issue.
GearBest.com is one of the best shopping websites. They ship very fast, worldwide, packages are well secured. Their customer service is awesome and will solve all problems. I recommend
A nice understanding with the customer service, shipping and so on.
I highly suggest some patience for some cases because in countries like Mexico might take 30 days(Customs problems)
Gearbest is my favourite gadget shop, very good range of products, always best deals. Chance to buy from overseas warehouses and their customer support is fantastic.
I've ordered through gearbest a number of times. I had no problems. The store sends the products fast. Prices are very good and great customer service!
Always having a good time, when shopping on gearbest. Great prices, promotions and customer service ;) They're always providing all informations, that I need to know.
I have made over 40 orders in this shop, mostly electronics - cellphone, drones, sports cameras, and everything works fine until today. I highly recommend Gearbest.com.
Great bright lantern. Delivery within a month. All declared functions work. Three modes of lighting. Includes a small cord for recharging.
Order Number: **************601 2019-04-21 17:02:32
I have been using gearbest for many years and it's a great site with cheap prices and almost always free shipping across the world. Totally recommend.
I bought 4 products in two separate orders. The most expensive watch phone, the other was the sunglasses. Others were small order. Cargo should be sent to both cargo tracking is very smooth. I'm so glad I therefore do shopping. I believe we can do more shopping.
Thank Gearbest. Honest seller, with TIMELY DELIVERY AND COMMERCIAL CUSTOMERS CONCERNED SITE
"This was my first shopping with Gearbest and i am satisfied. You will get the same as you see on website. Good customer service. Happy to buy more stuff from Gearbest. :) "
Excellent store! A very large range of products. Operative, accurate and polite customer service. Best prices. High quality of product. I recommend everyone.
Pros:
Lightweight (very light)
Easy to use
Locking resistance (tc mode)
No rattle buttons
"Auto" mode
Spring loaded center pin
Good size (compact)
No delay on firing button
2 x *******
Lasts all day
Will I order another one if I lose it? I already ordered another one!
Cons:
Battery cover feels a little loose but stays on (not very strong magnetic door)
No Stainless Steel 510 connection
Welcome guys
Now you can talk about shopping online
Explicitly top in dealing
Very good prices
Temptations throughout the week
Wonderful support and understanding
Thanks GearBest
You have facilitated us the way
"I have been happy with all the orders I've placed so far. I was given credit back in points above the value of one item that was not available. My shipping was upgraded at no extra charge as well. "
I buyed at Gearbest MicroSD card for my cellphone. The price was much more cheaper than at offline store that's why I ordered this product at this store. Product quality is well because I'd testing it at my PC by h2test, capacy and speed also good. Shipping pretty fast and didn't take more than 20 days.
I've made an order at the beginning of august. The package's been stuck in Vienna for 2 months already. They've offered me just half refund. Probably won't order anything from there again.
Dear Aleksandra,
We apologize that you are experiencing issues with your order.
For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Kindly note that the available shipping method of the package can be affected by item's features at customs and the limit in shipping company.
Kindly note that the estimated shipping time is valid regardless of tracking information availability.
You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html
We have offered you a tracking number via our Support Center. Please check this and reply back to us.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
Best regards,
Gearbest Customer Service Center
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Mustapha,
We appreciate your effort of writing this review.
We look forward to next cooperation.
Thank you,
Gearbest Customer Service Center