When you wanna buy something, check GearBest.
I bought lot from GB. About 3 years i guess. Never look back just add items to cart and pay. Sometimes you need an extra info, just send a ticket they will answer in 24 hours. Whatever you bought, they will cover package with bobbles. Dont think twice go buy something.
I bought a perfect speaker for a small price. Small, neat and well made. The sound is extremely clean and loud. A lot of bass is undoubtedly an advantage of this product.
Delighted by the general impressions, I bought three more for family and friends. They also liked it.
As for the store, Gearbest fulfilled its duties flawlessly. Fast and easy delivery is a big plus. I recommend shopping in this store!
This is my experience with GearBest online shop.
I was advised by my colleague to visit their site, that there is a lot of good things and good prices. Often the flash sale is changing so the product I'm looking for is many times cheaper than in other stores.
Great customer support, fast shipping, cheap post, many good thing and products.
My whole family shops there.
I'm writing it so that as many people as possible can learn about this excellent shop.
I make 90% of purchases on this site, all the best and relevant offers on it, support at the level always meet misunderstandings has not arisen yet never, the parcels are sent on time, marriage has never been, I recommend to my friends only this store!
For example, making an order number W************** Remained satisfied as an elephant)
I have not the orders of gearbest and all my orders was delivered without any problems and arrived on time with tracking number.
Recently I bought a nice keyboard, built-in lithium - ion battery. Reloaded. Don't expect any problem. Good price...
Very good website.
Great place to buy from, good prices, products and product support. Ya the fact they are in China frustrates some people and makes things take time. Not to mention language barrier, but they do a great job and dont stop until your happy.
Bought from them several times and will continue to do so. They take the time to research and review their products, take customer requests very seriously. Cant go wrong.
Add on they have faster shipping methods that are affordable (instead of $35 anywhere else), and its my go to place to buy LED lights and accessories/parts from.
You've been buying gearbest for almost four years.
Nearly 200 orders, which were arrived at 98% in 10-15 days and were in order.
Communication is excellent.
Ticket action is excellent.
Actions are amazing.
I can only recommend as I recommended to many friends.
Hello, I am happy to share my shopping experience from Gearbest, which started two years ago and can be compared to my experience in the following:
- Customer service is good compared to other sites in terms of speed in response and effectiveness
- For products their price is suitable for something especially when you take advantage of coupon or fast selling offers.
- Good quality products with few exceptions are solved with support problem.
"I have made numerous orders on gearbest and this is my free thought. Prices are usually low and products of good quality in relation to price. I had to contact the kindly customer support some times for some delay in delivering the product or for other problems, but I always managed to reach a good compromise. The weak point of the site is the shipping that is quite slow (but in most cases it is really cheap, so it's worth the wait) and you risk paying the customs if you do not know which shipping to use. But for this, just ask the customer support or search the internet. "
I am a longtime client of Gearbest.com. I can only say a few important things. This web site is worth 100% The goods are quality. Prices are competitive, and very low compared to the same commodity prices on many other sites. Last but not least, support at Gearbest.com is at a very high level. Everything on Gearbest.com is fast and easy. I recommend it a lot.
Very nice website, easy to use, already made a few orders. One of them didn't arrive but I talked to the support and they resent the items without any cost because I had insurance so, if you buy insurance, you know that your items will arrive faster or later.
The support is very helpful and fast (1 working day to answer, sometimes not even that).
With all said, I highly recommend Gearbest.
I ordered an ultralight stove for backpacking. It's now been over 2 1/2 months and I still have not received the stove. Customer service is useless. Instructed to call post office and wait a few more days. Followed instructions. Tried several times to contact customer service. Completely ignored. They will not respond to emails. Total rip off.
I saw their horrible reviews before I ordered. Shame on me. I should have known better. Their company will sometimes respond to the bad reviews. They always say " we are so sorry, please provide order number so we can fix the problem." Yet the problems continue to happen. This is a fraudulent company with a sporadic record of actually delivering the ordered product. I fortunately ordered an inexpensive item. Please take my advice... Pay a bit more and order from a reputable company with a record of good reviews.
Hello! In the first lines of this letter I want to Express my gratitude! I like them to deal with.
May rating eight out of ten (8/10).
-1 for not very dense packing, the product often comes in a crumpled pack.
-2 to warn about the lack of goods. I ordered from them phone waited three days and I was told that it is not. I had to buy it elsewhere.
Everything else is 10/10. Good shop!
gearbest.com is my main store for buying gadgets. A huge range and flexible system of discounts, daily sales and coupons allow you to make the most profitable purchases. The support desk reviews the complaints within 24 hours, sometimes explanations are required, but the fact that the appeal will be considered in favor of the client in this, I was convinced of my own experience. The store values its customers! An important fact is the availability of a store guarantee for their goods!
Good luck to all!
After discovering the Gearbest site, I do not even shop at home. Reliable, Solution-focused, fast to communicate, affordable excellent shopping site. All of the products he sent were packed very carefully and carefully prepared. My shopping experience is totally great. You're good, Gearbest.
Unlike other wholesale sites, items ship from all sorts of places. Prices are considerably lower than other wholesale sites, if you can find what you're looking for. Definitely recommend over wish. It pays to stay a regular customer there, you get quite a bit of points back.
I started buying on Gearbest for the cheap prices on stupid gadgets, like 3 dollars automated cabinet lights... and I ended up buying 300-500 dollars phones and Notebooks from them!
Really great quality service: 90% of the time they ship the item in less than 24 hours, a lot of choices of different shipping methods, from 5-6 days to the free 30 days one, excellent customer service just in case you have a defective item, with fast answers and pleasant resolution.
Really really buy with confidence. Great website.
Actually, i'm so happy from gear best site and my orders is received and if i have any issue with order the customer support are very helpful in ticket or even chat. And i always end my case with satisfaction... thank you again for all you provide.
I make multiple purchases per month in Gearbest and experiences are always good. Any doubt respond, very fast shipping, all in perfect condition, when I need to buy something not looking for more Chinese stores buy in Gearbest which has the best prices and selection of items.
It's been 1 year since I met Gearbest. I have not seen any negative situation on this site from this site. There are many alternatives such as fast cargo option. Satisfied with the prices. That's why I say: Everyone should meet with GearBest. You will thank me
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Penny,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Could you please tell us your order number so that we can offer a better solution here?
You are a valued customer, and we are committed to providing you with the best service possible.
Best regards,
Gearbest.com