Gearbest Was a very pleasant surprise and a great site where you buy quality products at a great price. The relationship with the customer and are very very nice and friendly. I recommend everyone to shop on this site
I was really satisfied with the customer service when i wanted to edit my order and they changed it really fast. Also my parcel was sent immediately and im looking forward to receiving it. I will order again soon.
I've placed several orders with GearBest.com and so far I have been very happy with them. They have great products and amazing prices. I've ordered a few different electronic cigarette items from them and have always been satisfied with my orders.
I was very surprised of this site. I found it a month ago and I made several orders since then.
Every time the shipping was fast and the delivery was clear and fast.
This order I made from EU site. I received it in 5 days and it was delivered by a courier to my door.
I hardly recommend purchase on that site.
This is a grate site.
Very reliable website. I'v ordered lots of tech products this year and I never had any problem, the shipping is fast (within 2 weeks to Belgium) and the products where always the good ones. The quality is also very good for the price. It has a lot of promo, flash sales,... wich I love.
And the best thing, lots of smartphones are a lot cheaper than in other websites. I love to import this kind of products, and don't have to pay big taxes...
So, I would recommend!
I placed an order on gearbest last year in order to reach the chart posted on the website approximately 20 days of China in Romania.
I am very satisfied with the products but also the professionalism of GearBest.
I highly recommend!
Few month ago I'd wish to buy new Xiaomi headphones but I'd affraid to buy fake product and my friend told me that at Gearbest it's really original product of Xiaomi. So i made my choice and paid for it. Next day my product marked as shipped and I'd take a track number of my order. Delivery didn't take much time, about two weeks. After recieving my headphones I can say that it's original product with perfect quality and good price. So it's good seller with nice service.
I really like the product which I ordered from GearBest. I got it as it was described on their website. The shipping time was also relatively fast. I would recommend this product to my friends and also encourage them to buy from GearBest.
That's a really good website. I've purchased a lot of gadgets and electronics. When there is a problem the customer service is really kind and helps you to fix the problem whatever it is, warranty service, problems in the package. The last expedition arrived in few days and when I opened the package there was a problem and GB quickly fixed the issue
My best shopping web site
Really happy for the service and the shipping
Good prices as well! The best thing i loved a lot really is the support
As a conclusion The site is amazing. The prices are very good, customer service is perfect, they ship fast.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.