Gearbest

Ordered on Sept 7 2015 and after multiple request for status and being told to be patient that it will show was told to pay MORE money and they would reship it. I am an understanding man but by not being able to track a package (even when they give you a fake tracking number) I can't trust that it was ever shipped. I requested gearbest.com to reship with an actual tracking mechanism that works and they said I had to give them more money...

I ordered a vape kit for my dad for Christmas. I was able to find an affordable model and was happy when it shipped to my house in record time. The problems started within a week of receiving it. The vape stopped responding completely: wouldn't turn on and wouldn't charge. When I opened up a ticket in the customer support site to see what my options were to return this expensive paper weight, I was given two options that left me frustrated: return the vape kit and get less than 1/5 of a refund in store credit or ask for a replacement and pay $40 for shipping! After going back and forth with their customer support (they wanted pictures and videos and proof that I had tried to fix the item somewhere else) I was left with an obviously defective product and a lot of frustration. I would have gladly shipped it back for a full refund, but instead I wasted so much time and money on this company. Never Again.

Every positive review of this site is written exactly like an infomercial declaring gearbest to be the very best. They should be removed because they are obviously fake. SiteJabber should take steps to remove these obviously fake reports written in broken english by someone getting paid minimum wage somewhere to write them.

The site's prices are too low to possibly send this stuff at the prices they are offering and turn a profit.

I've been a gearbest customer for about a year. I have already made almost 50 orders, and I can say that as a general rule, I did not have any problems, and when I did, support is relatively effective and it is noticed that they do not want to lose customers, and always offer some solution. I like GB a lot because of the prices, they usually do unbeatable deals, and because it's a reliable store. I can assure you that I made purchases of very high values without fear. I also know other people who did, without problems.

What i can say is that i purchasing on gearbest for years now, I consider it one of the best online shopping sites.
Always accurate and punctual shipments, items always conforming to the description.
If I have to buy Xiaomi products is the best online store for this type of product.
Kindly and prompt customer service in the answers and in solving any problems. All the items work well apart for the Xiaomi speaker I bought a few months ago,
But I have already been reimbursed a part of the price that I paid for it and that's why you have been correct.

Excellent store with excellent prices. I bought here 2 times Xiaomi products: Xiaomi laptop and Xiaomi night lamp. In both cases, the goods were of excellent quality and at a very good price. Especially I was pleased with the order of the laptop Xiaomi Air 12.5 (W************** 28.09.2017). The order was delivered to Ukraine in just 7 days from the date of payment. Gearbest also gives points for orders, which you can pay part of the following orders to 30%. It is very profitable.

For years buying on the net, from Italy and abroad. After trying so many sites I met gearbest. From then on it was love at first sight. I do not stop buying from them. Shipping is always fast and on time, the seriousness of the support staff is highly professional and prepared for every problem that is created. Availability and reliability at the highest level. Competitive prices and quality products. On a couple of occasions I have had problems with the products but gearbest immediately solved the problem with repayment / resending the goods.

Gearbest is the best shopping site that I have the luck to choose. It have a lot of items from phone to shoes and smartwatchs... The after sale is fast and easy, the shipping was fast even here in Brazil.

If you looking for a secure, fast and easy site to buy almost everything please take a look at Gearbest and tell your story here like I'm doing right now just to let people know how good is to have everything fine before and after shopping.

PS: The prices are really good too.

As I have ordered lots of items from gearbest.com I can assure that you will get 100% satisfaction with the service, price and handling speed + shipping cost. And If You have any questions the support team always answer all questions very fast as well as solve all of the problems, if there are any.
Will definitely continue to order items from this shop and I recommend you to do the same :)

GB is a site where you can buy quality products at very affordable prices. From my experience with this site I can only say that they are serious and i dont heave problems with the orders made. The products ordered have arrived intact and exactly as presented on the site. I hope and believe they will be as still serious.

Always lurked at the deals in gearbest website.

I didn't had enough confidence at first to buy something from an unknown store on the other side of the world. Was it a legit website? Was it fishy? I didnt know.

This was my first order. Good deal, low price action camera, shipped really fast. After this one i made 3 more orders in a 2 week space.

I think it shows how satisfied i am.

After buying several products I can assure that it is currently the best store in which you can buy.
The variety of products and the quality stands out on the rest of the stores in which I have bought.
As far as the price is the best.
I have had the opportunity to be taken care of by the customer and the service is phenomenal even if the problems are foreign to them.
They have many shipping and payment options that fit any customer.
I can also guarantee that shipping is very fast (10-15 days).
Currency exchange is always correct. What you see is what you pay for.
I do not regret buying in this store after 25 orders in three months.

Best store. Fast shipping very good customer support. Low prices and fast shipping. I recommend buying only gearbest.com/. Store 5 stars. I'm happy with everything, I am very satisfied with my shopping experience on gearbest, ordered 3 order and both of them very really low priced, were delivered fast with free shipping and in great condition. The order work really good, incredible performance and build quality. I am happy with my purchases.

One of the best pages to buy.
Fast shipping compared to other pages.
Excelente customer service.
I love the GBPoints that can be obtained on every purchase for future discounts.
I have no problems with the received items, they are just like the posted description.
Their packages are well protected so i received my items without damage.
Im in love with this page

Excellent choice of items to purchase from Gearbest at very good and competitive prices - much lower than similar websites.
Delivery by overseas post was quick - around 8 days - and you can use PayPal to pay for items.
Quality of items was very good, and updates about the status of the order were prompt.
Very pleased with the service from Gearbest and will definitely use them for future purchases.

Gearbest is above all the best online shopping website I've tried. The products I bought are beautiful with a very low price, the service is excellent, the shipment of products is fast, nothing to say. Lately I ordered a wireless mouse that I received in very short time, the quality is at the top, I am very satisfied.
I highly recommend Gearbest guys!
Good buying experience on Gearbest!