GearBest (GB) was not my first China based online portal I have been purchasing goods from, but its definitely different from others.
I have purchased more than 5 goods from GB till now, and not a single chance to complain.
The prices are unmatched, packing is definitely good (better than others), delivery time is quick, customer care is swift and cordial and the inventory is quite broad.
GearBest is highly recommended, and I will continue to purchase from them.
It's been a while I'm buying from them and really like the experience.
They price is almost all the time better than the others, the provide the best/fast shipping (Post Nl, Aramex...). I also like the picture of the package the attache to the order when the order is shipped (kind of proof).
The support team is very responsive. I had some "un-received" goods and had been refund by them!
Highly recommended!
Dear GearBest Team. Thanks for all about your helper you are the best for this I choose you trust site and I will prefer it to my friends too. Now a little bit about the package I received all of it was a perfect flair, it is simplistic and fast mission without passing customs and thank you in the past.
First of all no one paid me for this or even ask me to leave this review I did this on my own.
I recently ordered a projector from gearbest.com.
I then started going online in Reading different reviews and comments and was starting to get very concerned.
Then I get this tracking number all the sudden and I'm like okay cool at least it's in motion
Well to my surprise, I live in Indiana in the United States.
I got my package in 4 days... no joke... I was stunned.
I will be ordering more from them, people don't believe all of the bad, and she sees some of them are just impatient people that don't take into account sometimes things are on backorder or depending on how they decide to ship it
This is one of my favorite stores where I often buy small electronics and gadgets. The store often makes discounts on coupons and just good sales. At the same time, the store has fast order processing. And only in this store you can find interesting lanterns of some companies and only in this store great prices for knives! I recommend to all lovers of gadgets and outdoor activities!
GearBest is paying in points for positive reviews. It's just scam.
We invite you to share your shopping experience by posting a short review for us on our related comments websites.
We will then give you 300 points for each review into your account as a reward for the time you have spent on posting your comments and helping the online community.
All previous orders went according to plan. Products were delivered to my destination as planned, no damage. All in all I'm satisfied.
With regard to the latest order, the product I wanted was out of stock, and the one I chose after that.
They offered me a replacement that arrived on time, and the product was in perfect condition.
Hence, I'm satisfied.
My experience with Gearbest was awesome: it's a wonderful site where I can find and buy any little gadget avaialble on the planet! Prices are very good, starting from few cents... at this time I already submitted 9 different orders, with different products for me and for my family. I like to buy on Gearbest useful wishes for my girlfriend and also for my dog. Definitely Gearbest is one of my TOP 5 sites around the world!
When I ordered product, shop says there was over 50 pcs free to buy. When I asked why they were not sending it, there was 45 pcs in store. Now I got notice that they cannot send my item, and there seems to be 100 Pieces left in store. WTF? They are selling pure air. I'll never buy anything from that shop.
I was very happy with my first purchase in gearbest. The purchase process went like a charm. I live in Portugal. They told me that the package should arrive in 15 to 30 days in normal mail, but i received a few days later. I order the Xiaomi mi band 1s. It's the real deal. Working perfectly. The price was very good. I'm planning on purchase more products from them in a near future. I would recommend Gearbest to anyone that is looking for good prices and quality products.
GearBest is one of my favorite online stores because prices are low, there is a system of discounts and points and I am very pleased with a customer service. I was able to resolve all of my problems with product orders I had.
In the future, I will continue to buy in this store. I feel safer to buy from gearbest then from anyone on ebay.
It's almost 2 years that I buy regularly from this store, maybe because it is economic, maybe because is the best one. Each product I bought, arrived. (and from other chinese stores these often does not)
If you receive by mistake a broken object, they will fully refound you. I you have any problem with the product they refound you. They accept Paypal payment, they use a really good points method. A very good shipping method with Italy Express
Summarizing: fast shipment, fast support, top reliability.
I suggest this store!
Gearbest is a very good site for shopping
Support Center service is very quick to respond to any inquiry or request support.
GearBest is the cheapest site in the world, very competitive prices and high quality products.
Do not forget that GearBest is the only site that takes a picture of package before sending it to the customer.
I order often from Gearbest and I get the items within 2-3 weeks. I did not have problems with the orders.
You can choose many shipping methods so you can find the best shipping for you. Orders are safe packed.
The support response in between 24 hours and offers a solution if you need one.
I am satisfied with Gearbest.
Oder-No.: **************165
Gearbest.com is an excellent store with an abundance of products in reasonable prices and good sales from time to time. Customer support is excellent with high level of communication. I live in Greece and shipping time has always been great, shipments are always packaged very well. Overall, I've never had any problems with Gearbest or with it's products.
I highly recommend Gearbest.
I already buy more than 5 items on Gearbest (smartphone, smartwatch, android box, drone, etc...), all my items were sent very quickly with an email and tracking number.
All items were well packaged and I never pay customs fees...
Once I had a problem when I unpack a package: I miss a USB charger I made a ticket to Gearbest and they immediately send me another.
Gearbest is a serious site with real professionals.
Thank you.
Paul.
I have been ordering items on GearBest for a while now and I must say their service is second to none that I have seen.
Their delivery time is good and their customer service and response to queries is great.
The mobile app is awesome.
The prices are the BEST.
I will recommend GearBest to anyone who wants to do online shopping.
The best site shipped to Algeria. I have been used for more than a year site. Containing many products and various and cheap price. Shipping in a short period compared to other sites. I like this site for a support team quick response and care about their customers
I bought a Convoy S2+ LED flashlight on sale along with a charger and battery. I'm very satisfied with the products, the flashlight has an aluminium casing which makes it robust and the LED is bright. The package arrived without any defects and was easy to track. They also have a good stock with knives, the Ganzo knives are a good buy. The website is trustworthy and sends a picture of the package when it's being shipped and all communication is fast. The site also uses PayPal for a safe buying experience.
Gearbest is my first-choice website when I want to buy gadgets online for the best price.
They have a wide range of products to choose from and a nice costumer support that is always available to help us to solve problems that might happen.
I definitely recommend them!
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Tommi,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
We have contacted you via our Support Center about your order. Please reply to us there.
Many thanks,
Gearbest.com