logo

Gearbest
This website seems to be closed. Find similar businesses

website thubmnail of Gearbest

Gearbest

gearbest.com
Romania
1 review
0 helpful votes
Follow Silvia M.
Unfollow Silvia M.
Send Message
Share Review
Report Review

GPD WIN PC bought from gearbest
August 21, 2017

I ordered a great mini laptop which is a GPD WIN Game PC and I had no problems with it so far. Gearbest.com provided a smooth buying experience even if I think thy had many orders for this product - it was at a discount price.
Their support personal answered my questions very quickly, and with professionalism. This was the first bigger order I have made outside my country and I was very pleased by gearbest. It exceeded my expectation.

Date of experience: August 19, 2017
Ireland
1 review
1 helpful vote
Follow Hassan S.
Unfollow Hassan S.
Send Message
Share Review
Report Review

4 Years experience with Gearbest
August 31, 2019

I have been shopping on Gearbest since 2015 and never had any problem regarding an order, and if there is a problem related to a product which can happen some times Gearbest has an excellent customer service to solve the issue. I found them excellent when it comes to responding and solving any problem, that's since then I always shop on Gearbest with confidence.

Date of experience: August 28, 2019
Philippines
1 review
0 helpful votes
Follow Prudencio R.
Unfollow Prudencio R.
Send Message
Share Review
Report Review

Easy Shopping with Gearbest
August 30, 2017

Shopping with Gearbest is very convenient. Along with wide array of products available on their site, Gearbest also provides numerous shipping options and payment types. The site also has excellent customer support.

Date of experience: August 29, 2017
Romania
1 review
0 helpful votes
Follow alex p.
Unfollow alex p.
Send Message
Share Review
Report Review

Little cool gadgets from Gearbest
August 31, 2017

It`s been a while since i placed my first order on gearbest, but after i got my first package, gearbest became on of my favorites sites from where i buy my little gadgets. Each package arrived in time and i was able to track them. The items match the description, so i got no surprises. From little video adapters, vapes, led light bulbs, other electronic devices and even slippers i was satisfied with this site. So i will recommend to anyone that want`s to try to order from China little cool gadgets.

Date of experience: August 31, 2017
Poland
1 review
0 helpful votes
Follow Damian D.
Unfollow Damian D.
Send Message
Share Review
Report Review

All right! The price was excellent and shipping was free. I received the item carefully packaged and it was as described. Everything was perfect. In addition, I have to say that Gearbest have a great customer service: every time thay responded within 24 hours. Recommendation everyone.

Sincerely
Damian

Date of experience: January 14, 2016
Poland
1 review
0 helpful votes
Follow Mariusz M.
Unfollow Mariusz M.
Send Message
Share Review
Report Review

Items not shipped
March 13, 2019
Updated review

I have ordered and paid for an items(brush heads for Xiaomi) on 31-01. Meant to be shipped within one week(it was a flash sale). Gearbest kept on moving shipping date day by day, as they were out of stock, however they still kept a flash sale on saying they have ninetysomething pieces left. After 2 weeks I have firstly contacted GB support, promised me I am top priority, they will restock in few days etc. Flash sale still one. After three weeks contacted again, same story. Now on 27-02, as GB again moved shipping date to 6-8.03 I have contacted support and again I am top priority and they expect to restock 8.03. Whats more funny, flash sale ended yesterday and today they started new one with a quantity of 100 pieces.
Whats the point of selling items that they cannot ship to other for more then a month?
Finally have cancelled the order, as I cannot wait that long for them, ordered somewhere else.

Date of experience: February 26, 2019

Review for order 190131000923811176359
March 21, 2018
Previous review

I have ordered and paid for an items(brush heads for Xiaomi) on 31-01. Meant to be shipped within one week(it was a flash sale). Gearbest kept on moving shipping date day by day, as they were out of stock, however they still kept a flash sale on saying they have ninetysomething pieces left. After 2 weeks I have firstly contacted GB support, promised me I am top priority, they will restock in few days etc. Flash sale still one. After three weeks contacted again, same story. Now on 27-02, as GB again moved shipping date to 6-8.03 I have contacted support and again I am top priority and they expect to restock 8.03. Whats more funny, flash sale ended yesterday and today they started new one with a quantity of 100 pieces.
Whats the point of selling items that they cannot ship to other for more then a month?
Finally have cancelled the order, as I cannot wait that long for them, ordered somewhere else.

Date of experience: March 21, 2018
RU
1 review
2 helpful votes
Follow anatoly B.
Unfollow anatoly B.
Send Message
Share Review
Report Review

If I order products online from China - it's definitely Gearbest.com. The best prices in all of China. Responsive managers respond to all questions arising under orders. I advise everyone to this store.

Date of experience: January 19, 2016
Poland
1 review
1 helpful vote
Follow Lukasz T.
Unfollow Lukasz T.
Send Message
Share Review
Report Review

Highly recommended!
March 7, 2018

I was very satisfied every time I bought someting from Gearbest store.
They have really big variety of nice items.
I have never had any problems with my order.
Their support is fast and very helpful.
In addition, there is a lot of discounts and tickets.
Highly recommended!

Date of experience: March 7, 2018
India
1 review
3 helpful votes
Follow Swapna s.
Unfollow Swapna s.
Send Message
Share Review
Report Review

Very good service
March 16, 2016

I have ordered a watch in gearbest. Actually they sent me through surface courier that is unregistered upto now I didn't get my parcel so gearbest people refunded my full amount to my gearbest wallet in compensation they gave me 200 points also. Thank u soo much gearbest

Date of experience: March 16, 2016
Lily L. Gearbest Rep
over a year old

Dear Swapna,
We are glad to hear that your case is resolved to your satisfaction.
Thank you for updating us on it.
For any issues, you may send emails support.gearbest.com with the title "sitejabber+your order number+forwarding this email to complaint group".
We will continue serving you in the best way possible.

Best regards.
Gearbest.com

Austria
2 reviews
1 helpful vote
Follow Sebastian U.
Unfollow Sebastian U.
Send Message
Share Review
Report Review

I like it a lot!
April 24, 2019

Why do I like GearBest? Because there are a lot of nice gadgets all the time and also things I was looking for such a long time for a very nice price! But one of the best things is, that for the case that something went wrong, they really bother to help and so far they always had a solution that kept me happy;-).

Date of experience: April 22, 2019
Finland
2 reviews
3 helpful votes
Follow Ville L.
Unfollow Ville L.
Send Message
Share Review
Report Review

I like 'em!
April 9, 2016

Ordered my "Value-for-money" 4G Phablet from them, arrived without hitches and with 360 days (~year!) of warranty. Managed to get it from local warehouse so NO TAXES! I have tested the warranty before with an E-cig; (It arrived dead.) after providing proof they returned all of my money...

Date of experience: April 9, 2016
Bulgaria
1 review
0 helpful votes
Follow Vas I.
Unfollow Vas I.
Send Message
Share Review
Report Review

Super Android TV B
November 23, 2019

About my Order No.: **************604 I can tell that is Super Android Box. I am very happy with my purchase. Very well made. Answered all my doubts. The delivery time was very fast, and I received it in good condition. Very good service! I recommend shopping at Gearbest.com

Date of experience: November 20, 2019
Slovakia
1 review
0 helpful votes
Follow Patrik B.
Unfollow Patrik B.
Send Message
Share Review
Report Review

Excellent eshop
November 26, 2017

Gearbest is an excellent eshop mainly for electronics but you can find here all other stuff also. Prices are very good. Most of the goods are from China, but transport what Gearbest provide is very good. I ordered many times to the Europe and all orders were without problems. Everything came quickly and in quality that I want. Prices are lower than in Europe, so it is very good. Gearbest has also warehouses in Europe, so you can have your goods in a 5 day at home. I recommned Gearbest to everybody.

Date of experience: November 25, 2017
Spain
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

Good store, good support
November 21, 2017

Gearbest has been a very valuable shopping site for me. For a couple of years it has served me well finding products I use on my daily life and my hobbies.
Despite having had some issues with some orders, everything has been solved effectively by Gearbest Service Support.

Date of experience: November 21, 2017
Mexico
1 review
0 helpful votes
Follow izak v.
Unfollow izak v.
Send Message
Share Review
Report Review

A great store!
December 5, 2017

It is without a doubt a great store, all my orders have arrived successfully and when a problem has been presented, your attention staff always responds to me in a friendly way and looking for solutions, they are a great company, I definitely recommend it, they are excellent!

Date of experience: December 4, 2017
Netherlands
1 review
0 helpful votes
Follow Vadzim S.
Unfollow Vadzim S.
Send Message
Share Review
Report Review

Excellent online store!
November 27, 2017

I buy from this store 2 years. There were no situations in which the store let me down. There is excellent quality and genuine goods always. The price of goods is the best and bonuses for regular buyers. My last order is 27 Oct. 2017, order number W**************.

Date of experience: November 27, 2017
Colombia
1 review
0 helpful votes
Follow Joan F.
Unfollow Joan F.
Send Message
Share Review
Report Review

I already have more than 1 year of knowing the online gearbest store and at the beginning I had many doubts, when I made my first purchase, everything changed. Now I am a loyal customer and I want to recommend it to everyone. You get all kinds of products, especially technology. I live in Colombia, and the orders arrive by free mail in a period of 20 to 30 days. It is understandable considering that you pay little for products of very good quality. I have made more than 10 orders in gearbest and I have never had problems with any product that does not reach me. I will continue with them and continue to reconmendand them. Now they have added payments through the PSE platform, this will make my purchases from Colombia bigger, thanks!

Date of experience: December 22, 2017
Poland
1 review
0 helpful votes
Follow Marcin S.
Unfollow Marcin S.
Send Message
Share Review
Report Review

Gearbest.com is a very good seller :)
January 3, 2018

Gearbest.com is a very good seller. I had an excellent service, great support and posting super fast! Highly recommend to everyone!
Shipment received very well packaged. I live in Poland, a Polish shipping time at a very good level. I recommend this seller. My Order Number: W************** :)

Date of experience: January 2, 2018
Ukraine
3 reviews
2 helpful votes
Follow Alex F.
Unfollow Alex F.
Send Message
Share Review
Report Review

I would recommend that store 5/5 stars
January 2, 2018

I've made a lot of orders here.
The order was shipped on the second business day and received the tracking code (in shop a wide variety of delivery services). The goods came to integrity, is fully consistent with the description and photos. I recommend this store to shop: low prices, good quality and original product, delivery meets the deadlines and very helpfull service.
Payment is made through Paypal, which for me is very convenient (there is plenty of payment options), used the coupon code when you pay, which reduced additionally the low price of the goods (if other goods used payment points extra credit for your order, confirmation of receipt of the product and its review, which can be paid 30% of the cost of goods).

Date of experience: December 31, 2017
Israel
1 review
1 helpful vote
Follow Maor Z.
Unfollow Maor Z.
Send Message
Share Review
Report Review

I ordered a few items from Gearbest like Xiaomi Wi-Fi Repeater 2 and Xiaomi Vacuum Robot.
The process went well and smoothly, the shipping was fast,
The prices are great & the support team answering very fast for any question.
No doubt i will continue to shop on Gearbest in the future.
Thanks!

Date of experience: January 17, 2018

Overview

Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,488
value
3,464
shipping
3,496
returns
2,588
quality
3,443