I order at the end of last month and I still haven't got my products. It says it has been shipped tried tracking it and it has been stuck at some airport for 10 days. I have tried to call always busy or phone don't work finally got someone on the chat and they give you the run around. I will be suing if I don't get my stuff I needed if for Christmas there is no use of it after christmas
I really enjoy shopping at SammyDress.com because it has a wide variety of trendy and unique items at great prices. I have ordered three times from the site and all the items I bought (dresses, handbags, watches, belt) have been well made and of good quality. The shipping is also reasonable since the items ship from China; it takes about 3-6 weeks to get to the US depending on the type of shipping you pay for. Customer service is also quite helpful. Overall, I recommend the site for everyone looking for some nice items at reasonable prices.
This is an excellent place to buy good quality products at very reasonable prices. The shipping of my order was fast, as it arrived to its destiny in Central America, in about 20 days. I contacted the sellers to ask 'after purchase' questions and I received excellent attention. I will continue buying from SammyDress and I am recommending it to my friends.
I placed 1 order, I received it so I placed 2 more orders well I am still waiting on those orders it has been weeks! I received shipping confirmations that say part of my order had shipped because items were not available that I could replace them so that's what I did then they send an invoice for more money saying it costs more to ship ok fine I paid that then no confirmation on those items. If you order please be careful with this company
Nickname: jenvictory
I have received all of my parcels. Delivery was faster than I expected and great. I am happy with what I received and will be ordering again very soon. Definitely recommend this site to buy at cheap prices!
The price is low at first and I love seeing that. If only it stayed like that. Once you check out depending on the weight shipping can be as much as 13 dollars for 1KG. So it adds up big time. I wish they had more than 10% discount coupons. Service is good. I like the clothes. So its ok. Just the shipping... It really isn't as cheap of a site as they make it out to be.
I buy clothes and other stuff in Sammydress since 2012 and I`m really glad with the shop. I am from Argentina and every packages had arrive in perfect condition. Also the Support Center is great, they reply in one day almost everytime and answer all my questions.
Everything in this shop is very cheap and the quality is good (I specially recommend the sweaters!).
Some orders take like 2 month to arrive but is totally worth it.
I recommend it.
I ordered quite a bit of clothing from SammyDress. Two months later and four e mails asking for updated tracking information (they did not have) I still have not received my order. They have promised me a refund but I have yet to see this either. This company needs to be reported and looked into! Do not waste your time or money!
Dear Amber G.
Thank you for taking your time to write your review!
We are truly sorry for the problems with this order.
Would you mind sending us your Valid Order Number or Ticket Number? So that we could check the order status for you.
We kindly suggest every customer choose the most suitable shipping method if you want your order delivered in the decent time, for more information about shipping and handling, please kindly check http://www.sammydress.com/m-article-id-39.htm
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Great site, love how the clothes are unique and the material is great. Lots of great options to choose from.
Shipping does take a little bit but if you don't mind the wait its worth it in the end.
August8music
I ordered a few items from Sammy dress specifically for a trip I was taking. I ordered them more than a month out to make sure I would get them for my trip. It is now the day I am leaving and 2 of the 4 items have shown up (in which neither of them fit right). They both showed up separately one week apart and still took a month to get here. Now I am short the swimsuit and shirt I ordered for my trip, not like they probably would have fit right anyway. They have cheap clothes and expensive shipping, that is if they ever show up. Highly disappointed, they are not a business anyone can rely on.
Dear Lisa A.
Thanks a lot for your feedback.
We are so sorry to know that your items did not arrive in time.
Please kindly inform us your order number so we can offer you
A better solution.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en
Thanks a lot for all your support, trust and understanding.
Hope hear from you soon!
Kind regards,
Sammydress.com
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Angie S.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
If we did wrong, we would be fullyresponsible. Would you mind sending us your valid order number or email address? It would be highly appreciated that our cutomers could make the complaint complete and clear, not just an anonymous review.
Dear customers, we need your contact information to contact you and resolve the problem for you.
Awaiting for your contact information!
Have a nice day!
Kind regards
Sammydress Customer Service